good skills for administrative assistant resume

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11 Best Administrative Skills...

11 Best Administrative Skills for Your Resume (With Examples)

11 min read · Updated on February 15, 2024

Discover the top administrative skills to make your resume stand out

Having strong administrative skills means you're able to plan events and projects, manage time, and keep things organized and running like a well-oiled machine. It also means you come to the table with the ability to communicate and engage with the customers, clients, and stakeholders of a company.

Though administrative skills are necessary for jobs like Administrative Assistants, Receptionists, and Office Managers, they also add value to virtually any position across the various industries you might find yourself employed in. Since they're highly valued by employers, it benefits you to ensure you highlight sought-after administrative skills on your resume.

In this post, we cover:

What administrative skills are

Why administrative skills on resumes are important

Some of the most in-demand administrative skills for resumes

How to highlight administrative skills on resumes

Where to include administrative skills on resumes

Administrative skills defined

Administrative skills are a series of qualities that, when combined, allow you to help manage a business or department or run an office. They include both hard skills, like knowing how to use a specific software application, and soft skills, like communication and problem solving. Examples of essential administrative tasks might include communicating with employees, filing, running reports, calendar management, and answering client questions.

Why administrative skills are important to employers

People with strong administrative skills tend to be reliable self-starters with the ability to organize and manage time well. With a diverse skill set, they're valued by employers because they help organizations to maintain productivity and keep things running smoothly - they're a cornerstone of a company's success. Any successful business will not only have administrative staff with strong administrative skills on their resume, but will also have other employees throughout the organization that apply these types of skills in their various jobs.

Administrative skills are also some of the most transferable skills between industries and job types. Administrative skills required for a role in the marketing sector would be applicable and transferable to the energy sector, for example.

What are some of the most in-demand administrative skills for resumes?

When it comes to administrative skills on resumes, there are many that can make you stand out to hiring teams. Here are 11 of the top administrative skills to consider for your resume, and why they're important.

1. Communication

Communication - both verbal and written - is a daily requirement for virtually any position. Those in administrative positions often need to communicate in different forms with a variety of people, both internal and external to the business, from employees and executives to clients and contractors.

2. Microsoft 365

We're all familiar with certain Microsoft 365 applications, like Microsoft Word and Outlook. However, those with solid technical administrative skills on their resume tend to be knowledgeable in how to use all applications in the suite, including Excel, PowerPoint, and OneDrive.

3. Organization

With the many plates employees often have spinning all at once, it's vital they hone in on the administrative skill of organization. In fact, it's one of the most important administrative skills to ensure things run smoothly within a team, department, or business. When you're organized, you tend to have good time management and planning skills as well, which are also sought-after administrative skills on resumes.

4. Problem solving

We're constantly solving problems every day, including at work. A good problem solver identifies the problem, proposes solutions, chooses the best solution, and implements the it. Strong problem solvers support business continuity, innovation, and inspiration, making it a highly valuable administrative skill on resumes.

5. Scheduling

Though essentially all employees have to maintain their schedules, administrative positions, in particular, often have the daunting task of keeping up with several schedules at once. In addition to calendar management, Administrators often have to coordinate and schedule meetings, travel arrangements, and events for the teams or individuals they support, making scheduling a vital technical skill to have.

6. Flexibility

Change is the only constant, as they say, which requires flexibility. Employees need to be flexible to successfully adapt to changing priorities, demands, and requests. Without flexibility, work can be more stressful and productivity can take a hit.

7. Working well under stress

Tight deadlines, quick turnaround times, multiple requests, several projects all at once, and day-to-day tasks can feel like a lot for any employee. Being able to work well under stress is necessary to stay on top of things without becoming overwhelmed, which can slow things down. When you work well under stress, you also tend to be good at multitasking, another valuable administrative skill.

8. Customer service

For positions that are customer and client facing, strong interpersonal and customer service skills are necessary administrative skills. This is especially true for service and support-oriented positions.

9. Teamwork

Though administrative professionals tend to be on point to keep things operating as needed, they do so as part of a team. The same goes for individual contributors who, while being responsible for their own tasks and activities, contribute to the department and generally work as part of a team to accomplish department and organizational goals and objectives.

10. Detail orientation

When you're managing calendars, sharing business information, planning events, or drafting presentations, you must pay attention to the details to ensure accuracy and efficiency. Mistakes in these areas can be costly - if not in terms of dollars, in terms of added stress and lost time. As such, employers want to know they can trust you to adequately cross all the t's and dot all the i's when they hire you to do a job, making attention to detail an in-demand administrative skill.

11. Event coordination

Administrative professionals, in particular, are often responsible for planning events of varying sizes. Coordinating company events, holiday parties, staff meetings, and more can all fall under the administrative umbrella. What's great about highlighting event coordination skills is that you're showing several other administrative skills at the same time, including organization, communication, multitasking, collaboration, and problem-solving.

Additional administrative skills for resumes

The above list is just a launching point to help you get started with your own list of administrative skills to include on your resume. Below are some additional hard and soft skills often found on administrative resumes to provide even more inspiration.

Administrative hard skills for resumes

Office equipment use

Database management

Videoconferencing

Expense reporting

Google Docs

File management

Administrative soft skills for resumes

Decision-making

Interpersonal skills

Prioritization

Active listening

Critical thinking

Open-mindedness

How to highlight administrative skills on your resume

Make a list of your administrative-related skills and accomplishments. Using this post as inspiration, sit down and thoughtfully list all of the administrative skills you possess. From there, make a list of all of the administrative duties and responsibilities you've held, as well as any work accomplishments related to administrative skills you've applied or positions you've held.

Refer to the job description. Review the job description you're interested in and highlight any administrative skills and experience required. Then, compare that to the list you created based on your work history. Be sure your resume includes the administrative skills and experience you have that align with the job description. This is a great way to incorporate keywords into your resume to pass an employer's applicant tracking system , or ATS, and grab the attention of hiring managers.

Showcase soft and hard (technical) skills throughout your resume. For maximum benefit, highlight both hard and soft administrative skills throughout your resume. Hard skills are measurable and learned skills, whereas soft skills are intangible and difficult to measure, though vital for job success. We discuss where and how to include hard and soft skills in the next section.

Highlight soft skills through on-the-job accomplishments and achievements. Unlike with technical skills, you don't want to merely list soft skills on your resume. Instead, you want to show off your soft skills through the achievements you choose to highlight. For example, consider the following:

Oversaw and coordinated a 5-hour corporate event for 1,000 employees, showcasing the executive team and highlighting employee achievements and milestones for 2023

This achievement highlights organization, time management, attention to detail, critical thinking, and creativity administrative soft skills, to name a few.

Where to highlight administrative skills on your resume

Now that you know how to come up with administrative skills to include on a resume, where can you incorporate them? Any of the following are excellent options:

Resume Summary

Skills or core competencies section.

Experience section

Certifications section

Additional sections.

Your resume summary , that sits just below your contact information, is where you can pack a punch to entice resume readers to keep reading. Here are a couple of examples of how to include administrative skills in your resume summary:

Administrative professional example

Administrator with over 5 years of experience working with C-suite executives to navigate organizational challenges and provide solutions to maintain business continuity and operations. Managed up to 15 calendars at one time using effective scheduling, time management, and organizational skills.

What are some of the administrative skills this summary speaks to? How about:

Communication

Organization

Problem solving

Time management

Stress management

Multitasking

Non-administrative individual contributor example

Focused engineering professional with 10 years of experience in the oil & gas sector. Leverages solid problem-solving skills to address concerns in high-stakes environments, with the flexibility required to adjust priorities and maintain productivity. Organized and led a $2M pipeline construction project to upgrade pipeline requirements, meeting current industry standards.

Some of the administrative skills that this summary highlights include:

Prioritizing

Flexibility

Attention to detail

It can be beneficial to include a Core Competencies section just below your resume summary to showcase your technical skills, as well pertinent soft skills. For example:

Core Competencies

Alternatively, the hard skills listed could all also go under a Technical Skills section near the end of your resume:

Technical Skills

Avoid being repetitive and listing the same skills in both a Core Competencies and Skills section - only choose one of the two if you don't have different skills to include in each list.

Work Experience section

Another section to highlight your stellar administrative skills is in the Work Experience section. Here's an example that showcases focus, stress management, communication, filing, organization, switchboard management, time management, and more, all in just three bullet points!

Receptionist

ABC Company, Houston, TX

July 2021 - Present

Managed switchboard for three office buildings housing over 750 employees

Answered client questions regarding products and services, handling a high call volume of 40 to 50 calls per day

Spearheaded development of a new filing system for improved organization of client cases related to issues and concerns

If you hold any administrative-related certifications, you can choose to include them in a Certifications section on your resume. Relevant certifications not only showcase acquired administrative skills and knowledge, but also indicate your dedication to professional development.

Examples of in-demand administrative certifications are:

Microsoft 365

Certified Administrative Professional (CAP)

Administrative Assistant Certification (CAA)

Microsoft Office Specialist Certification (MOS)

Certified Associate in Project Management (CAPM)

Professional Administrative Certification of Excellence (PACE)

Finally, some might choose to highlight administrative skills on their resume by including additional sections, such as:

Volunteer Work

Hobbies & Interests

Extracurricular Activities

Special Projects

Including additional sections on a resume can benefit those who have gaps in administrative work experience, skills, or education.

Top tip: why not check out our Office Administrative Assistant resume example ?

Administrative skills = valuable assets for any resume

Whether you're applying for an administrative position or any other type of position, administrative skills on resumes add value and tend to stand out to hiring managers. Now, you're equipped with some of the most in-demand administrative skills to include on your resume, as well as advice on how and where to incorporate them. With these tips, you'll be landing those interviews in no time!

Are you representing administrative skills on your resume appropriately? Why not submit it for a free resume review to find out?

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13 Administrative Assistant Resume Examples for 2024

Administrative Assistant Resume
Admin Assistant Resumes by Experience
Admin Assistant Resumes by Role

Writing Your Admin Assistant Resume

As an administrative assistant, you hold the keys to the castle. You communicate with nearly anyone, know how to manage the busiest schedules, and can handle multiple high-priority tasks simultaneously. But how can you build your resume and write a cover letter to showcase all those skills effectively?

That’s where we come in. We’ve reviewed dozens of administrative assistant resumes that have worked for candidates to land jobs with great companies. So, we’ve learned a lot about what works and what doesn’t for impressive resumes.

We’ve distilled those findings into 13 effective administrative assistant resume samples for all experience levels, and to top it off, we’ve included detailed resume tips . Here’s to landing your next job in 2024!

Administrative Assistant Resume Example

or download as PDF

Why this resume works

Metrics are just numbers that provide evidence for your claims. They’re easy to read and great at demonstrating your abilities, so try to include numbers wherever you can.
You can include how many people you collaborated with, how much you improved revenue, and how many staff calendars you managed, to name a few.
Words like “Microsoft Office Suite,” “Quickbooks,” reporting,” and “organization” are great for assuring employers you’ve got the chops for your future administrative assistant role.

Senior Administrative Assistant Resume

Luckily for you, there are many Word resume templates and Google Docs resume templates out there—just make sure you have a backup resume on hand in case the employer needs several copies with different layouts.
Action verbs like “coordinated,” “prepared,” and “maintained” do an effective job demonstrating ownership within your senior administrative assistant resume .

Administrative Assistant II Resume

Unlike a resume objective, a summary paragraph is a two-to-four-sentence overview of your achievements and successes in the field.
If your resume summary is strong enough, it can be the selling point of your entire resume, so it’s well worth spending extra time to make sure this section of your resume is perfect.
Focus on including a mixture of different types of metrics, including percentages, dollar values, and hard numbers (such as the number of executive schedules you managed, or the time you saved by streamlining invoicing systems).

Entry-Level Administrative Assistant Resume

For example, did you lead a club? Volunteer somewhere? Complete a group project while in your classes? There are many options to showcase your leadership abilities!
If you’re still working out how to write a resume , just know it’s okay to include non-relevant work experience on your entry-level administrative assistant resume . No matter the role, it can still highlight soft skills like responsibility, time management, and document preparation.

Administrative Assistant No Experience Resume Example

Administrative assistant resume example with no experience as an administrative assistant

In your administrative assistant no experience resume, give precedence to achievements such as solving customer issues over the phone, boosting customer satisfaction, accelerating problem resolution, etc.

HR Administrative Assistant Resume

Now’s the time to radiate a modern and fresh vibe with the Elegant template! Use colors that catch the eye of any reader at first sight. Next, secure the job by adding all the digital HR tools like BambooHR, JazzHR, and Google Workspace to stay ahead of the competition!

Construction Administrative Assistant Resume Example

Flourish your construction administrative assistant resume with bullet points like “Managed site operations for a $10M+ infrastructure project” and “slashing misalignment errors by 13%” to highlight your ability to supervise large-scale projects and keep important metrics like misalignment errors at a minimum.

Real Estate Administrative Assistant Resume

Draw attention to your abilities to solve client problems, streamline office operations, bring new business, and so on.

Executive Administrative Assistant Resume Example

That’s where metrics come in! Include the number of people you worked with or the number of clients you assisted so employers know your experience.
Change the font, color, and layout to match your preferences and content. Some templates allow for more work experience while others focus more on other sections, so choose accordingly.

Medical Administrative Assistant Resume

We’d recommend formatting your resume using reverse-chronological order to show your most current role first. That way, your future employer sees your most relevant abilities.
Include your specific experience verifying information, performing billing responsibilities, and recording data.

Administrative Assistant/Receptionist Resume

If you’re applying for a company with a casual culture, use vibrant colors, like pink and purple. If you’re applying to work as a criminal defense law firm receptionist, you’d better stick with more professional colors like navy or gray.
The goal is always to catch an employer’s attention in a good way, and color is a bright, fun way to do that! Whatever color you choose is up to you, but consider your employer when picking out shades.
Hard skills (aka specific technical capabilities and training) are more valuable to highlight and easier to quantify, so include them when you can.
Keywords like “bookkeeping,” “Asana,” and QuickBooks” are great examples of technical skills.

Administrative Coordinator Resume

Resumes distill everything about you into one page, so you need to organize all your career details into clearly defined sections with headers.
Make sure you include skills that can be relevant depending on what you read in the job description. For example, workspace management software is relatively universal, so if you’re already familiar with Google Workspace, you’ll likely adapt quickly to Microsoft Office Suite.

Administrative Associate Resume

Here’s a tip: highlight your achievements in light of the administrative assistant job description . Look for repeated keywords and phrases that match your experience, then include them on your resume.
Want to include more skills but don’t know how? Try adding a hobbies section to your resume to highlight some of your abilities outside of work. Pick relevant pastimes that might interest the employer (and give you something to talk about during the interview).
Instead of just saying, “collaborated with department staff to source job candidates,” try adding details like the total number of job candidates you hired, or the number of departments you worked with.

Related resume guides

Front Desk Receptionist
Office Assistant
Receptionist

Confused administrative assistant surrounded by folders and challenges of managing day-to-day tasks

As an administrative assistant, you’re the person who keeps the day-to-day operations running smoothly. You’re trusted to act as the face of the company for visitors, and you understand the importance of organization. But you might not realize just how important it is to perfect your resume. Your resume is the first thing hiring managers will look at, so ensure it demonstrates your aptitude for the job.

In this section, we’ll dive into four of the main tips we have for improving your resume, including:

Administrative assistant skills
Formatting your administrative assistant resume
Quantifying your previous impact
Customizing your resume for each job

1. Include your administrative assistant skills wisely

If you’re unfamiliar with how hiring managers filter applicants, you may be tempted to overlook the skills section on your administrative assistant resume. But, after learning about ATS, you’ll never make that mistake again.

Hiring managers use the ATS, or applicant tracking system software, to narrow their applicant pool. The ATS works by filtering keywords (usually in your skills section) on your resume and matching them to pre-selected words prioritized by recruiters. Your resume will be rejected if you don’t have enough matching keywords.

This system works well when there are a lot of job applicants, but it’s understandably a pain for you, the applicant, to deal with. That’s why it’s important to utilize a skills section that incorporates the right resume skills . You can do this by focusing on the administrative assistant job description .

Read this small excerpt from a job description and see if you can pick up on the most relevant skills for this particular administrative assistant job. Then, read ahead to see if your skills list resembles ours:

Optics Fusion is a fast-growing company seeking a self-starter administrative assistant who can recognize tasks that need completion with minimal supervision. The ideal candidate will thrive on interacting with clients and the public while displaying a high degree of professionalism. Must be comfortable working in fast-paced environments and dividing attention between many day-to-day operational tasks. Computer-savvy assistants are encouraged to apply!

Compare the list of skills you wrote down from this job description with ours :

Scheduling and organization
Communication
Process automation
Independent worker
Detail-oriented
Health insurance
Computer software

The job you apply for may or may not have similar skill preferences, but there will typically be a common thread of recurring keywords.

Some of the following admin assistant skills will likely pop up in job descriptions:

Microsoft Office
Data analysis
Financial reporting
Google Calendar
Answering calls
Multi-tasking

2. Pick the best resume format

Like your skills section, your resume format is important for determining whether the ATS will properly read and file your resume. Aside from the ATS, formatting your resume properly will make it easier for recruiters to read your administrative assistant resume.

To this end, we suggest using reverse-chronological formatting , with your most recent work experience listed at the top of your resume. This will help hiring managers quickly evaluate your most relevant and (likely most impressive) work.

These are a few other critical elements for your resume formatting:

Page Length: Keep your resume to exactly one page: no more and no less.
Bullet Points: Bullet points are a useful tool to break up large pieces of text when you’re describing your work experience. Aside from making your resume more visually appealing, they’ll also make writing these sections much easier.
Icons/Images: Have you considered adding icons or images to your resume? Don’t! Recruiters and the ATS both dislike them.
Job Title: Customize your job title for every position to which you apply. It shows that you care enough about the position to put in the extra effort, and hiring managers will appreciate it.
Objective/Summary: If you include one of these, you’ll want to ensure it’s customized (more on this in the next section).

Should you bother with a resume objective or summary?

You might notice that we just hinted that resume objectives and summary statements are optional. While it’s true that they’re not an essential element of an administrative assistant resume, there are a few specific circumstances when they might be helpful. Let’s demystify these optional sections and determine when to consider including one of them on your resume.

A resume objective is a customized two to three-sentence opener typically included toward the top of your resume. In the visual example below, notice how the objective briefly covers the job title, the company name you’re applying to, and why you’re applying to the specific job. We recommend including an objective only if you’re just starting your career or transitioning to another field.

Let’s go over a few of these statements, including both poor and strong examples of each:

This is a poor example of an objective. It’s vague and doesn’t mention anything specific that would help the hiring manager. If you’re unwilling to customize your statement, you shouldn’t include an objective.
This objective is much better. It’s highly specific, mentioning years of experience, a particular job title, the company name, the candidate’s skills, and how they will contribute to the company.
This makes a horrible first impression. Note the misspelled words and abbreviations used. Remember: a good summary/objective can improve your chances of getting hired, and a bad one can do some damage. Do you think a hiring manager would want to hire this applicant?
Do a little research on the job to which you’re applying. This applicant used their summary statement to demonstrate knowledge about the clinic they’re interested in working for, which hiring managers will appreciate.

3. Measure your admin assistant work with metrics

Many admin assistant applicants tell us they find it difficult to write their resumes in a way that displays confidence and job capability. Often, the problem is that they’re not quantifying their job impact with metrics (numbers). Metrics are the easiest way to provide measurable insight into your work performance . As an administrative assistant, there are many areas in which you can include numbers on your resume. Read below for some of the best ways to leverage metrics from your previous roles:

Number of people: It’s a good idea to mention the size of the companies you’ve worked for, including staff size and customer base.
Efficiency improvements: Have you streamlined policies or systems? Orchestrated the switch to a new type of admin software? Has your work saved a significant amount of time?
Scheduling: How many meetings do you schedule per week? Of how many executive calendars are you in charge? Do you set up appointment reminders for clients, and, have these reminders reduced the rate of late/missed client meetings?
Billing: Do you process customer/patient/insurance billing? If so, how much money are you charged with managing? Do you compile expense reports?

Now that you’ve thought through areas of your job from which you can pull metrics, read through these sample work experience bullet points to get a little more inspiration:

Met 95% of project deadlines by mitigating all engineering hurdles and roadblocks
Provided remote troubleshooting to customers over the phone with a 90% success rate, resolving calls in less than 7 minutes
Managed 3 essential projects that facilitated more than $5 million in annual revenue

4. Modify your resume for each admin assistant job

We’ve mentioned it a few times, but it’s so important we’ll repeat it: you must customize your resume for each job to which you apply . After all, administrative assistants have widely varying job responsibilities, and you should take the extra step to best align your resume with the specific job for each application you submit. Fortunately, you don’t have to change your entire resume, but let’s go over the areas you should customize:

The objective/summary: Without a doubt, if you include a resume objective or summary statement, you’ll need to customize it. Focus on highlighting relevant skills for the position, and mention the company name. One warning—always tailor this section before you submit your application. Please don’t be the person who forgets to change the company name before submitting it to multiple jobs!
Skills: Customize your skills section by referencing the job description. Usually, hiring managers are upfront about the desired skills required for the job.
Job description bullet points: You can alter your job description bullet points to emphasize different types of administrative assistant jobs. For example, highlight your efficiency and time management for jobs that require multi-tasking and the ability to work in a hectic environment. Other positions, such as medical assistant jobs, may be more concerned about billing, policy compliance, and patient privacy.

Administrative assistant resume

Focus on covering key areas such as your computer and software literacy, customer relations, scheduling, financial reporting, billing, internal communication, and hiring.
If the job description mentions that some aspects are more important than others for the role, you can emphasize them more heavily.

Entry-level admin assistant resume

For example, you may want to highlight your ability to get along well with others, your organizational skills, and your ability to stay organized.
This savvy entry-level candidate absorbed excess white space with a metrics-packed internship.

Work experience section for administrative assistant intern resume

Executive admin assistant resume

Executive administrative assistants typically work on more complex, higher-stakes administrative issues. Demonstrate your increased work responsibility.
You need to format your executive resume using the reverse-chronological format, which will best showcase your career growth.

Medical admin assistant resume

Focus on highlighting your capacity to manage insurance billing and claims.
Do you have an understanding of electronic medical records (EMR)? If yes, you should consider including it on your resume.
Demonstrate your understanding of important skills for admin assistants specific to the medical field.

Notice this applicant’s mention of keyword skills like HIPAA and EMR.

Skills section for administrative assistant resume

Senior admin assistant resume

Ensure you showcase skills that set you apart from less experienced administrative assistants.

Our parting advice for your admin assistant resume

You should be proud of yourself for taking your resume seriously! You’ve made it to the end of this guide, and you’re on the right path to creating your best, most professional administrative assistant resume yet!

Let’s review the four main tips we’ve covered in this guide as a quick recap.

We’ve discussed how to build your skills section, how to format your resume for the ATS, how you can add metrics, and why you should modify every administrative assistant resume you submit.

With these tips in mind, upload your resume to our free resume checker to see how your masterpiece can be improved with our AI-powered tips. If you’re thinking about starting your resume from scratch, try our resume builder , where you can begin the process with built-in AI-powered tips and proper formatting.

Administrative Assistant Resume [2024] - Guide & Examples

Like the look of Jeremy’s resume? Create your own professional administrative assistant in minutes with these easy-to-update templates here.

Administrative Assistant Resume Writing Guide

Administrative Assistant? Congrats – you’re a total office hero.

A recent survey of more than 600 managers in the U.S. and Canada revealed that administrative assistants save their managers eight hours of work time each week.

With this kind of impact, it’s no wonder that 75 percent of managers told that same survey the responsibilities of administrative assistants have increased in the past five years.

The beauty of these roles is how they give you a chance to work with almost every part of a business and build relationships with colleagues across teams and departments.

In many senses, they act as a career stepping stone within that company and beyond.

Sounds great right, but what exactly do administrative assistants do?

Doing administrative and clerical tasks (such as scanning or printing)
Preparing and editing letters, reports, memos, and emails
Running errands to the post office or supply store
Arranging meetings, appointments, and executive travel
Answering phone calls and taking messages
Maintaining folders on servers
Recording meeting minutes
Liaising with teams and units
Tracking petty cash
Covering reception

You can use the list above to help you brainstorm duties and tasks for the Work Experiences section of your resume (more on that – and our tip to reframe tasks as achievements – soon).

A great Administrative Assistant is a little like a Swiss Army Knife; able to solve a range of problems with the right tool at the right moment.

Does that sound like you?

If you need to create a modern and professional resume to showcase your skills for a role like this, this guide will take you through:

How to present your contact information
How to write a strong resume summary
The 23 hard and soft skills hiring managers want
Highlighting administrative assistant achievements

Let’s delve into why Jeremy’s resume works so well and how you can use the same features to make your own resume shine too.

Looking for a resume example for a different position? Check out this list:

Office Assistant Resume
Executive Assistant Resume
Consultant Resume
Accountant Resume
Bookkeeper Resume
Business Analyst Resume
Financial Analyst Resume
Bank Teller Resume
Banking Resume
Career Change Resume

1. How to present your contact information

Let's get this out of the way quickly, because you know your own contact information better than we do.

Include your email address, phone number, and location in the header of your resume.

Drop the street address and city info, though. If you have a professional website, blog, or well-maintained LinkedIn profile, add them to showcase your skills and experience.

2. How to Write a Strong Administrative Assistant Resume Summary

Let’s start with a really important part of all resumes – the summary.

Your summary is where you highlight your skills and how they can bring value to the employer.

Let’s look at Jeremy’s resume.

See how he describes himself as ‘technologically savvy’ and ‘goal-oriented?

This lets employers know he will be able to get up to speed quickly on any special technology they use and that he’s committed to getting tasks finished.

Jeremy also writes that he’s ‘driven’, ‘motivated’ and ‘skilled in prioritizing tasks independently’.

It’s great that he’s highlighted his ability to complete tasks without supervision, because administrative assistants are regularly delegated tasks by supervisors and managers across different teams.

Above all, Jeremy’s summary is specific.

If you compare the specific and vague summaries below, you can see immediately which one is more appealing.

Emotionally intelligent and computer-savvy Administrative Assistant with an Associate’s degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine.

Administrative Assistant seeking to use her skills and experience to benefit an organization that is making the world a better place.

Check out our writing a resume summary guide , if you want more help with this part.

3. The 23 Hard and Soft Skills That Hiring Managers Want

What about your skills?

Our editor has three different Skills sections to choose from: Skills, Hard (Technical) Skills, and Soft Skills.

Note: By clicking on Layout in the top menu, you can choose the “ Custom Layout ” and have a drag & drop feature to adjust the sections as you need.

It’s best to include a general Skills section and then choose between Hard or Soft Skills based on the needs of the job.

Administrative assistants need a lot of soft skills to shine in these roles. Here’s some that you may want to highlight on your own resume.

Microsoft Word, Excel, Outlook, Powerpoint, SharePoint
Database management
Calendar management
Quickbooks and Xero
Proficiency with photocopiers, scanners, and projectors
Accurate data entry
Inventory and supply management
Editing and Proofreading
Billing and record-keeping
Business Knowledge
Communication (written and verbal)
Prioritization and problem-solving
Organization and planning
Research and analysis
Attention to detail
Customer service
Phone Etiquette
Emotional Intelligence
Responsibility
Teamwork and delegation
Management and training
Flexibility and efficiency

4. Highlighting Administrative Assistant Achievements

When you're customizing your resume to best fit a company and its job advertisement, it can become easy to slip into using the listed tasks and responsibilities to summarise your own past duties. Avoid this – because it’s a missed opportunity.

Think of your work experience section as less of a list of ‘things you did’ for a past employer and more like a summary of your biggest achievements and contributions while at that employer.

Look at how Jeremy does this.

He highlights how he managed a senior HR director’s schedule, planned company events, and even designed surveys while he was working at Melmark.

achivements section for administrative assistant novoresume

Note: If you are looking for inspiration or need help, you can click on “ Tips ” in the left menu of our editor.

Here’s some better (and bad) examples to help you craft your own:

Developed policies that saved the company 500 hours a year.
Trained two interns in office tasks which later became full-time employees.
Maintained appointment calendar for 12 conference rooms.
Unlocked the office each morning.
Made travel arrangements.
Wrote letters and emails.

Ready to create your administrative assistant resume now?

Administrative Assistant Resume Examples For 2024 (20+ Skills & Templates)

good skills for administrative assistant resume

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Looking to score a job as an Administrative Assistant?

An awesome resume is going to be key. This guide is your one-stop-shop for writing a job-winning Administrative Assistant resume using our proven strategies, skills, templates, and examples.

All of the content in this guide is based on data from coaching thousands of job seekers (just like you!) who went on to land offers at the world's best companies.

If you want to maximize your chances of landing that Administrative Assistant role, I recommend reading this piece from top to bottom. But if you're just looking for something specific, here's what's included in this guide:

What To Know About Writing A Job-Winning Administrative Assistant Resume
The Best Skills To Include On An Administrative Assistant Resume

How To Write A Job-Winning Administrative Assistant Resume Summary

How to write offer-winning administrative assistant resume bullets.

3 Administrative Assistant Resume Examples

The 8 Best Administrative Assistant Resume Templates

Here's the step-by-step breakdown:

Administrative Assistant Resume Overview: What To Know To Write A Resume That Wins More Job Offers

What do companies look for when they're hiring an Administrative Assistant?

When hiring an administrative assistant, companies seek candidates who possess a range of skills and qualities. Firstly, organizational skills are essential, as administrative assistants need to manage multiple tasks and prioritize their workload effectively. Attention to detail is also important to ensure that all tasks are completed accurately and on time. Strong communication skills, both in writing and verbally, are necessary to interact with colleagues, clients, and customers. Proficiency in using computers and various software programs is a must for administrative assistants.

Administrative Assistants also need to be able to manage their time effectively, handle competing demands, and adapt to changing situations in a fast-paced work environment. Additionally, they should be friendly, approachable, and professional while maintaining confidentiality and discretion when handling sensitive information. In summary, administrative assistants must work independently, be self-motivated, and able to handle a variety of tasks efficiently and accurately.

Your resume should show the company that your personality and your experience encompasses all of these things.

Additionally, there are a few best practices you want to follow to write a job-winning Administrative Assistant resume:

Tailor your resume to the job description: Match your skills and experience to the requirements listed in the job ad.
Use keywords: Include industry-specific keywords and terms related to account management to make your resume more searchable.
Showcase your soft skills: Soft skills such as communication, problem-solving, and adaptability are essential for administrative assistants. Highlight these skills in your resume.
Use specific language: Use action verbs and specific language to describe your experience and achievements. For example, instead of saying “managed calendars,” say “coordinated and managed calendars for a team of executives.”
Highlight your technical skills: Administrative assistants need to have proficiency in various software programs and tools, such as Microsoft Office and scheduling software. Highlight your proficiency in these areas.
Use specific metrics to quantify your accomplishments: Whenever possible, include quantifiable achievements, such as “increased efficiency by 30% through the implementation of a new filing system.”
Keep it concise: Limit your resume to one or two pages and use bullet points to make it easy to read.
Proofread your resume: Check for spelling and grammar errors, as well as consistency in formatting (I recommend Hemingway App ).

Let's dive deeper into each of these so you have the exact blueprint you need to see success.

The Best Administrative Assistant Skills To Include On Your Resume

Keywords are one of the most important factors in your resume. They show employers that your skills align with the role and they also help format your resume for Applicant Tracking Systems (ATS).

If you're not familiar with ATS systems, they are pieces of software used by employers to manage job applications. They scan resumes for keywords and qualifications and make it easier for the employers to filter and search for candidates whose qualifications match the role.

If you want to win more interviews and job offers, you need to have a keyword-optimized resume. There are two ways to find the right keywords:

1. Leverage The 20 Best Administrative Assistant Keywords

The first is to leverage our list of the best keywords and skills for an Administrative Assistant resume.

These keywords were selected from an analysis of real Administrative Assistant job descriptions sourced from actual job boards. Here they are:

Communication
Organization
Correspondence
Presentations
Time Management
Ability to prioritize
Problem Solving
Meet Deadlines

2. Use ResyMatch.io To Find The Best Keywords That Are Specific To Your Resume And Target Role

The second method is the one I recommend because it's personalized to your specific resume and target job.

This process lets you find the exact keywords that your resume is missing when compared to the individual role you're applying for.

Here's how it works:

Open a copy of your updated administrative assistant resume
Open a copy of your target administrative assistant job description
Head over to ResyMatch.io
Copy and paste your administrative assistant resume on the left and then do the same for the job description on the right
Hit scan and review the results

ResyMatch is going to scan your resume and compare it to the target job description. It's going to show you the exact keywords and skills you're missing as well as share other feedback you can use to improve your resume.

Here's a video walking through this whole process:

Employers spend an average of six seconds reading your resume.

If you want to win more interviews and offers, you need to make that time count. That starts with hitting the reader with the exact information they're looking for right at the top of your resume.

Unfortunately, traditional resume advice like Summaries and Objectives don't accomplish that goal. If you want to win in today's market, you need a modern approach. I like to use something I can a “Highlight Reel,” here's how it works.

Highlight Reels: A Proven Way To Start Your Resume And Win More Jobs

The Highlight Reel is exactly what it sounds like.

It's a section at the top of your resume that allows you to pick and choose the best and most relevant experience to feature right at the top of your resume.

It's essentially a highlight reel of your career as it relates to this specific role! I like to think about it as the SportsCenter Top 10 of your resume.

The Highlight Reel resume summary consists of 4 parts:

A relevant section title that ties your experience to the role
An introductory bullet that summarizes your experience and high level value
A few supporting “Case Study” bullets that illustrate specific results, projects, and relevant experience
A closing “Extracurricular” bullet to round out your candidacy

For example, if we were writing a Highlight Reel for an administrative assistant role, it might look like this:

Administrative Assistant Resume Summary Example

You can see how the first bullet includes the administrative assistant job title, the years of experience this candidate has, and it wraps up with a value-driven pitch for how they've helped companies in the past.

The next two bullets are “Case Studies” of specific results they drove at their company. Finally, their last bullet focuses on a volunteering stretch project that led to some amazing results.

This candidate has provided all of the info any employer would want to see right at the very top of their resume! The best part is, they can customize this section for each and every role they apply for to maximize the relevance of their experience.

Here's one more example of an administrative assistant Highlight Reel:

Administrative Assistant Resume Summary Example #2

While the content in this example is related to the legal industry, you can see how the bullet points related to an administrative assistant role, and it has all the elements of a great Highlight Reel (especially the emphasis on measurable outcomes and results!).

If you want more details on writing a killer Highlight Reel, check out my full guide on Highlight Reels here.

Bullets make up the majority of the content in your resume. If you want to win, you need to know how to write bullets that are compelling and value-driven.

Unfortunately, way too many job seekers aren't good at this. They use fluffy, buzzword-fill language and they only talk about the actions that they took rather than the results and outcomes those actions created.

The Anatomy Of A Highly Effective Resume Bullet

If you apply this framework to each of the bullets on your resume, you're going to make them more compelling and your value is going to be crystal clear to the reader. For example, take a look at these resume bullets:

❌ Responsible for managing office supplies for all staff.

✅ Managed office supplies, reducing costs by 10% through effective budgeting and vendor negotiation.

The second bullet makes the candidate's value so much more clear, and it's a lot more fun to read! That's what we're going for here.

That said, it's one thing to look at the graphic above and try to apply the abstract concept of “35% hard skills” to your bullet. We wanted to make things easy, so we created a tool called ResyBullet.io that will actually give your resume bullet a score and show you how to improve it.

Using ResyBullet To Write Crazy Effective, Job-Winning Resume Bullets

ResyBullet takes our proprietary “resume bullet formula” and layers it into a tool that's super simple to use. Here's how it works:

Head over to ResyBullet.io
Copy a bullet from your administrative assistant resume and paste it into the tool, then hit “Analyze”
ResyBullet will score your administrative assistant resume bullet and show you exactly what you need to improve
You edit your bullet with the recommended changes and scan it again
Rinse and repeat until you get a score of 60+
Move on to the next bullet in your administrative assistant resume

Let's take a look at how this works for the two resume bullet examples I shared above:

First, we had, “Responsible for managing office supplies for all staff.”

ResyBullet gave that a score of 10/100. It is a little short, and it's missing relevant details, compelling language and measurable outcomes:

Bad Administrative Assistant Resume Bullet Example

Now, let's take a look at our second bullet, “Managed office supplies, reducing costs by 10% through effective budgeting and vendor negotiation.”

ResyBullet gave that a 71 / 100. Much better! This bullet had more content focused on the specific criteria the hiring team is looking for. We can see that they reduced costs by 10%, and we see what methods they implemented to generate those results:

Good Administrative Assistant Resume Bullet Example

Now all you have to do is run each of your bullets through ResyBullet, make the suggested updates, and your resume is going to be jam packed with eye-popping, value-driven content!

And if you want to learn more about the underlying strategies behind writing great resume bullets, check out this guide.

3 Administrative Assistant Resume Examples For 2023

Now let's take a look at all of these best practices in action. Here are three resume examples for different situations from people with different backgrounds:

Administrative Assistant Resume Example #1: A Traditional Background

Administrative Assistant Resume Example #2: A Non-Traditional Background

For our second administrative assistant resume example, we have a candidate who has a non-traditional background. In this case, they are coming from a legal background and highlight their transferrable skills. Here's an example of what their resume might look like when applying for administrative assistant roles:

Administrative Assistant Resume Example #3: Administrative Assistant with a Resume Gap

For our third administrative assistant resume example, we have a candidate who has 10+ years of experience, and is looking to re-enter the workforce after a 2+ year gap. Here's an example of what their resume might look like:

At this point, you know all of the basics you'll need to write an administrative assistant resume that wins you more interviews and offers. The only thing left is to take all of that information and apply it to a template that's going to help you get results.

We made that easy with our ResyBuild tool . It has 8 proven templates that were created with the help of recruiters and hiring managers at the world's best companies. These templates also bake in thousands of data points we have from the job seekers in our audience who have used them to land job offers.

Just click any of the templates below to start building your resume using proven, recruiter-approved templates:

ResyBuild For Account Manager Resume Templates

Key Takeaways To Wrap Up Your Job-Winning Administrative Assistant Resume

You made it! We packed a lot of information into this post so I wanted to distill the key points for you and lay out next steps so you know exactly where to from here.

Here are the 5 steps for writing a job-winning administrative assistant resume:

Start with a proven resume template from ResyBuild.io
Use ResyMatch.io to find the right keywords and optimize your resume for each administrative assistant role you apply to
Open your administrative assistant resume with a Highlight Reel to immediately grab your target employer's attention
Use ResyBullet.io to craft compelling, value-driven bullets that pop off the page
Compare the draft of your administrative assistant resume to the examples on this page to make sure you're on the right path
Use a tool like HemingwayApp to proofread your resume before you submit it

If you follow those steps, you're going to be well on your way to landing more administrative assistant interviews and job offers.

Laura Lorta

Laura is an Editor at Cultivated Culture. She transitioned from teaching into the world of content so she's no stranger to career pivots. She also has a bachelors in Entrepreneurship and a Masters in Curriculum & Instruction / Bilingual Education. She currently shares job search advice to help people like you land jobs they love without applying online.

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12 Administrative Assistant Resume Examples to Land You a Role in 2023

Administrative Assistants are experts at ensuring smooth office operations and supporting high-level executives. Just like an efficient office, your resume as an administrative assistant should be well-organized and effectively communicate your skills to support the needs of the team. In this guide, we'll explore 12 administrative assistant resumes that demonstrate how to present your qualifications and strengths.

Resume Examples

Resume guidance.

High Level Resume Tips
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Why Resume Headlines & Titles are Important
Writing an Exceptional Resume Summary
How to Impress with Your Work Experience
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Related Resumes

Common Responsibilities Listed on Administrative Assistant Resumes:

Greet visitors, answer phones, and direct inquiries
Arrange meetings and business travel for management team
Prepare and track purchase orders and invoices
Maintain filing systems, databases, and information systems
Coordinate office moves, supplies orders, and setup of IT systems
Ensure compliance with administrative policies and procedures
Prepare agendas and other written correspondences
Take and distribute meeting minutes
Maintain conference room calendars
Develop and distribute weekly and monthly reports
Set up video conference calls with remote employees
Manage and organize databases and electronic records
Research, analyze, and compile information for business reports
Create and update spreadsheets, presentations, forms, and databases
Collaborate with other departments on ongoing projects
Ensure all contracts are filled out properly and filed in a timely manner

You can use the examples above as a starting point to help you brainstorm tasks, accomplishments for your work experience section.

Administrative Assistant Resume Example:

Coordinated and managed projects and initiatives for the organization, resulting in a 10% increase in productivity.
Led the implementation of a new office management system, streamlining daily operations and reducing administrative errors by 20%. Provided high-level administrative support to executives, resulting in a positive impact on the company's overall performance.Provided exceptional customer service, directly resulting in a 5-point increase in customer satisfaction ratings.
Executed tasks effectively and efficiently, resulting in a 15% increase in departmental productivity
Demonstrated strong ability to do quality work for the usual projects that an individual would be assigned at this level
Provided support to management, resulting in a positive impact on the company's overall performance
Optimized administrative processes, enabling more efficient document workflow that bolstered productivity
Assisted with general administrative tasks and projects, resulting in a positive impact on the company's overall performance
Demonstrated strong attention to detail, resulting in a 25% decrease in administrative errors
Constructed comprehensive spreadsheets and presentations for team meetings and executive keynotes, creating visuals that highlighted successes and drove actionable insights
Project Management
Office Management Systems
Executive Support
Effective Task Execution
Quality Work
Administrative Support
General Administrative Tasks
Attention to Detail
Time Management
Interpersonal Communication
Problem-Solving
Critical Thinking
Organization
Prioritization
Multi-Tasking
Adaptability
Microsoft Office
Technical Writing
Business Administration
Communication

Administrative Assistant with no experience Resume Example:

Implemented time-saving processes involving ordering and tracking office supplies, resulting in more efficient inventory management leading to cost savings.
Demonstrated proactive phone answering behaviors, logging and directing up to 20 calls per day with an average answer speed of 8 seconds.
Composed professional emails and documents using MS Office, providing a foundational layer of communication and documentation for the whole organization.
Improved ability to manage and prioritize daily tasks, resulting in a better time management system and ensuring that all demands were met within deadlines
Developed effective strategies for filing systems that resulted in a higher degree of organization and accuracy of documents
Supported team members with complex scheduling tasks, managing calendar and appointment settings to ensure on-time attendance
Problem Solving
Microsoft Office Expertise
Telephone Etiquette
Customer Service
Document Preparation
Inventory Management
Filing Systems
Presentation Preparation
Verbal and Written Communication

Administrative Aide Resume Example:

Managed workflow of documents, records, schedules and logistic for executive staff which resulted in a 20% decrease in time spent on administrative tasks.
Analyzed departmental records, prepared extensive reports and devised innovative solutions to meet organizational goals.
Developed and implemented new filing system and procedures, to optimize the office efficiency and enhance productivity by 10%.
Oversaw the planning and delivery of staff meetings, events and travel arrangements, resulting in a robust communication infrastructure between staff and executives.
Increased customer engagement efforts by 25%, through recruitment and retention activities that embraced diversity and inclusion initiatives.
Trained new team members on the data entry, document management and other office administrative tasks to improve job performance.
Implemented workflow management system that automated the tracking, reviewing and organizing of documents and records, boosting organizational productivity by 15%
Instrumental in managing complex filing systems with efficient record keeping, which enlarged the manageability and accuracy of documents by 50%
Streamlined communication process by constructing and maintaining databases with pertinent data, allowing more precise decisions within the organization
Microsoft Office Suite
Organization and Time Management
Data Entry and Management
Bookkeeping and Budgeting
Filing, Record Keeping and Documentation
Communication Skills
Time Management and Organization
Event Planning and Coordination
Customer Service and Engagement
Scheduling and Calendar Management
Staff Training and Development
Critical Thinking and Problem Solving
Multitasking
Writing and Editing
Workflow Management

Administrative Support Resume Example:

Increased process efficiency and department productivity through the development a new filing system that streamlined document organization, categorization, and storage
Met monthly department goal of processing 125 invoices per month with 100% accuracy and on time
Proactively provided regulatory compliance support and research to ensure department operations remain compliant with organizational and industry standards.
Proved expertise in travel management by arranging 100+ domestic and international trips; saved the organization over $4000 in total by negotiating discounts
Exceeded stakeholder expectations by effectively coordinating meetings and conference events on tight timelines
Championed a creative cost containment initiative that identified and reduced spending in non-essential department services by over 15%
Showed excellence in data entry and database administration by successfully transitioning from paper-based process to an automated system, resulting in a 35% increase in data accuracy and aggregate speeds of information requests
Demonstrated exceptional customer service through providing timely, accurate responses to 200+ client inquiries every month
Awarded with the “Organizational Support of the Year” award for seamlessly managing the executive calendar and providing timely, professional administrative support.
Filing System Development & Maintenance
Regulatory Compliance & Research
Communications & Collaboration
Travel Management & Expense Tracking
Cost Containment & Budget Management
Data Entry & Database Administration
Customer Service & Support
Calendar & Meeting Management
Time Management & Organization

Administrative Assistant Intern Resume Example:

Assisted in the organization and coordination of a successful company-wide conference, resulting in a 20% increase in attendance and positive feedback from attendees.
Developed and implemented a system for tracking and managing office supplies, resulting in a 15% reduction in office supply costs.
Assisted in the creation and implementation of a new customer service protocol, resulting in a 25% increase in customer satisfaction ratings.
Streamlined office operations by effectively managing the reception desk, ensuring prompt and courteous responses to inquiries and directing calls to the relevant departments.
Improved the efficiency of the department by creating a centralized filing system, reducing the time needed to retrieve important documents by 50%.
Provided administrative support to other departments, reducing the workload of team members by 20%, resulting in improved productivity and better delivery of services.
Implemented a comprehensive reporting system, resulting in an organized and centralized database for important information, improving the decision-making process for upper management.
Coordinated several successful company events, which involved logistical planning, venue booking, and ensuring smooth operations during the event, resulting in a positive impact on the company's image.
Maintained a detailed and accurate calendar, ensuring all deadlines, appointments, and meetings were efficiently managed, resulting in improved time management for the department.
Strong organizational and multi-tasking skills
Excellent communication and interpersonal skills
Able to work independently and in teams
Proficient in Microsoft Office suite and other relevant software
Proficient in scheduling and calendar management
Proven track record of meeting deadlines
Troubleshooting and problem solving skills
Adaptable to rapidly changing environments
Detail-oriented and meticulous
Excellent customer service and client relations
Ability to handle sensitive and confidential information
Knowledge of clerical and administrative procedures

Administrative Clerk Resume Example:

Generated over 50% cost savings by creatively consolidating purchasing agreements with key suppliers.
Developed a streamlined document filing system to ensure the office ran efficiently.
Designed an automated process that tracks and reconciles invoices while actively monitoring financial records.
Pioneered an updated phone/voicemail system that reduced incoming call wait times by an average of 3 minutes
Reduced expenses related to office supplies and materials by introducing an innovative inventory management system
Successfully coordinated complex travel arrangements for senior executives to 25 countries in the region
Streamlined onboarding processes, resulting in a reduction in paperwork of over 25%
Developed and managed numerous automated systems, tools, and processes that increased enterprise efficiency
Collaboratively prepared executive correspondence, reports, and other documents for numerous high-profile meetings
Communication & Interpersonal Skills
Financial Management
Organizational & Time-Management Skills
Problem Solving/Analytical Thinking
Computer Proficiency (Microsoft Office Suite, ERP, CRM)
Professionalism & Diplomacy
Adaptability & Flexibility
Customer Service & Conflict Resolution
Document & Database Management
Process Improvement & Quality Assurance
Multi-tasking & Prioritization
Nonprofit Administration

Beginner Admin Assistant Resume Example:

Developed and managed a filing system for documents and automated systems that reduced document retrieval time by 25%.
Researched and recommended cost-effective supplies that resulted in a 35% cost savings for the organization.
Automated the email process with templates and message rules that led to an average response time of two hours.
Enhanced the customer service experience by addressing inquiries with up-to-date product knowledge and effectively referring customers to the appropriate team members.
Implemented contact management tools to organize customer data and tracking system that improved customer satisfaction ratings by 20%.
Replaced manual documentation processes with automated solutions, generating productivity gains of over 35%.
Answered customer inquiries on the phone, online, and through email, increasing customer satisfaction ratings by 10%
Streamlined scheduling processes to enable efficient meeting coordination that increased overall operational efficiency by 23%
Edited documents, videos, and graphics for presentations that met client expectations and demonstrated understanding of task outcome
Document filing and retrieval
Microsoft Office proficiency
Automation and streamlining of processes
Contact management tools
Cost savings/reduction
Problem solving/critical thinking
Customer service/relations
Excellent Communication (Written & Verbal)
Attention to detail
Organizational and time-management skills
Presentation development
Ability to embrace and learn new technologies
Flexible and adaptable to changing needs

Entry Level Administrative Assistant Resume Example:

Organized and managed the schedule and travel itineraries of upper management, resulting in a 10% increase in their productivity.
Created and maintained spreadsheets and databases, streamlining the company's administrative processes.
Coordinated and organized meetings and events, improving the overall efficiency of the company.
Assisted in scheduling and organizing meetings and events, gaining experience in administrative support.
Shadowed and assisted experienced administrative assistants, learning how to handle various administrative tasks.
Participated in team meetings and training sessions, learning best practices for administrative support.
Excellent organizational skills
Detail oriented
Highly proficient in Microsoft Office Suite
Strong communication and interpersonal skills
Good time management and multi-tasking abilities
Ability to work with minimal supervision
Adaptability and creativity
Proven ability to handle confidential information
Accuracy and attention to detail
Ability to prioritize tasks
Positive attitude and strong work ethic
Proactive and organized approach to work
Ability to meet deadlines and follow up on tasks
Excellent customer service and problem-solving skills

Experienced Administrative Assistant Resume Example:

Efficiently redesigned and implemented digital filing system, resulting in a 26% increase in team efficiency.
Expertly managed executive calendars and video conferences, ensuring all meetings and engagements occurred on time and without interruption.
Worked with vendors and external parties to coordinate important company events and managed budgets to ensure accuracy in all billing activities.
Elevated stakeholder management and follow-up processes by creating structured tracking initiatives for employees, resulting in 33% faster response times
Researched and compiled pertinent industry data to formulate special projects, providing invaluable support to top-level management
Created and formatted content for a wide range of documents, from correspondence to reports to PowerPoint presentations—ensuring perfection in final deliverables
Drafted and prepared all correspondence, memos, and other documents with meticulous attention to detail, resulting in zero inaccuracies
Successfully developed, maintained, and managed physical and digital filing systems, bringing all company documents up to date
Assisted with onboarding processes and provided valuable HR advice, resulting in a smoother transition for new hires and improved onboarding practices
Advanced Calendar Management
Diverse Data Management
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook, Access)
Document/Presentation Formatting and Editing
Outstanding Written and Verbal Communication
Technical Documentation/Instruction Writing
Knowledge of Business Workflows
Task Automation/Process Improvement Strategies
Resource Allocation and Scheduling
Research and Analytical Thinking
Database Management and Analysis
Budget Planning and Tracking
Innovative Problem-Solving
Conflict Resolution and Mediation
Professional Presentation and Negotiation
Expert Customer Service and Interpersonal Skills
Onboarding and HR Support

Junior Admin Assistant Resume Example:

Streamlined administrative processes, resulting in a 15% reduction in daily workflow processing time.
Managed travel logistics for teams of 15+ staff members with 100% satisfaction feedback for on-time performance and hotel reservations.
Streamlined Office Suite data management with the introduction of advanced organization systems and data backup processes, leading to a 20% increase in data storage efficiency.
Implemented a digital filing system and process tracking methodology, resulting in a 25% increase in data entry accuracy and improved business performance
Developed an up-to-date organizational chart which aided in the recruitment of 50+ NPO professionals per month
Created a variety of business presentations for executive-level stakeholders which contributed to a 10% increase in operational efficiency for the department
Generated multiple Excel spreadsheets reports, critical to monitoring in-house operations and cross-team synergy
Established weekly performance reviews and updated the team on progress measurements and productivity levels
Automated various daily tasks with the integration of office technologies, reducing the need for manual entry by 35%
Advanced office software proficiency
Data management
Automation/Technology integration
Project management
Negotiation
Microsoft Excel/Spreadsheet expertise
Logistics/Travel coordination
Time management
Organizational chart design
Reporting and analytics
Digital filing system implementation
Professional communication
Employee performance management
Problem-solving
Multi-tasking
Process optimization

Office Administrative Assistant Resume Example:

Facilitated onboarding process for 10 new staff members and revised company operations manual with up-to-date regulations and policies.
Streamlined administrative operations within department - reduced paperwork by 25%, implemented business expense tracking and reporting system, and improved filing and records organization by 35%.
Supported company expansion efforts and initiated event logistics; enhanced administrative control over large scale events, up to 250 people, resulting in 15% higher customer satisfaction.
Developed and implemented tracking system for employee expenses that saved the company 10% in related costs in just 6 months
Seamlessly coordinated travel arrangements and logistical support for 8 executive-level employees, ensuring professionalism, efficiency and privacy
Established protocols and procedures for workplace maintenance and IT support, leading to improved efficiency
Achieved 50% decrease in response times for IT tickets
Achieved 90% accurate record-keeping for administrative tasks
Spearheaded office organizational transition, cut overhead expenses following the swap from hard-copy filing to a digital storage system.
Implemented mailbox management system that improved incoming mail sorting and routing accuracy by 25%.
Optimized company correspondence, streamlining proofreading functions for reports, presentations and other documents to achieve 98% accuracy.
Team Collaboration & Management
Client Relations
Project Planning & Execution
Scheduling & Calendar Management
Multitasking & Prioritization
Data Entry & Records Management
Process & Protocol Design
Report Writing & Analysis
Attention to Detail & Accuracy
Confidentiality & Discretion
Event Logistical Support
Travel Arrangements & Bookings
Office Space & Equipment Maintenance
IT Support & Troubleshooting
Document Proofreading
Budget Tracking & Expense Management
Customer Service & Satisfaction
Business & Technical Writing

Senior Administrative Assistant Resume Example:

Successfully coordinated and scheduled meetings, appointments, and travel arrangements for the CEO, resulting in a 30% increase in productivity for the executive team
Implemented an electronic filing system that streamlined the management and retrieval of confidential and sensitive information, reducing the time spent on administrative tasks by 50%
Acted as a liaison between the CEO and external stakeholders, resulting in the successful negotiation of several high-value business deals
Designed and managed the office operations, resulting in a 20% increase in efficiency and a 15% decrease in costs.
Provided support to other departments, resulting in a 20% increase in overall productivity across the organization.
Trained and supervised junior administrative staff, resulting in a 50% increase in the quality of work and a 40% decrease in errors.
Successfully coordinated special projects and events, resulting in a 50% increase in employee engagement and satisfaction.
Assisted with budget preparation and expense management, resulting in a 25% reduction in overall expenses.
Acted as a liaison between the management and employees, resulting in a 30% increase in communication and collaboration across the organization.
Advanced Scheduling and Organization Skills
Proficient in Office Management Applications
Expertise in Document Management Systems
Adept at Conflict Resolution
Broad Knowledge of Business and Project Management
Excellent Communication and Interpersonal Skills
Proficiency in Accounting
Experienced in Budget and Expense Management
Ability to Prioritize Workload Efficiently
Proven Training and Supervisory Skills
Competent in HR Policies and Procedures
Superior Time Management and Multitasking Skills
Proven Problem-Solving Ability
Skilled Negotiator
Excellent Leadership and Teamwork Skills
Tech-Savvy with Knowledge of Latest Office Technology
Sound Knowledge of Conference, Planning and Event Management
Proficiency in Data Analysis and Report Presentation
Highly Detail-Oriented
Office Management

High Level Resume Tips for Administrative Assistants:

Creating a resume is all about making your best case for why you should be hired for an individual position. Certain aspects of your administrative career will hold more weight in the eyes of a recruiter than others will, so you will need to be selective about the information you include, and how you present it. Here are some tips to help you focus on what matters most: Emphasize organizational and time-management skills: As an Administrative Assistant, you are responsible for managing multiple tasks and projects simultaneously. Highlight your organizational and time-management skills on your resume, demonstrating your ability to prioritize tasks, meet deadlines, and manage competing demands. Showcase your communication and interpersonal skills: Your role as an Administrative Assistant involves interacting with a variety of stakeholders, including executives, team members, and clients. Emphasize your strong communication and interpersonal skills, including your ability to work collaboratively, resolve conflicts, and communicate effectively. Demonstrate your proficiency with relevant software and tools: In any Administrative Assistant role, your expertise with tools like Microsoft Office, Google Suite, CRM platforms, and project management systems will be very relevant and valuable to an organization. Be sure to highlight your proficiency with these types tools, related technology skills, and any certifications or training you've received in this area. Emphasize your attention to detail: As an Administrative Assistant, accuracy and attention to detail are critical to success. Highlight your ability to manage complex information, maintain meticulous records, and ensure quality control. Showcase your problem-solving skills: As an Administrative Assistant, you are often the first line of defense when problems arise. Emphasize your ability to identify and resolve issues quickly and effectively, demonstrating your problem-solving skills. Tailor your resume to the job and company: Customize your resume to each job you apply for, emphasizing the skills and experiences that make you a strong fit for the specific role and company. Use the job description to identify the key skills and qualifications the employer is seeking, and highlight how you meet those requirements.

Must-Have Information for a Administrative Assistant Resume:

Here are the essential sections that should exist in an administrative assistant resume:

Contact Information
Resume Headline
Resume Summary or Objective
Work Experience & Achievements
Skills & Competencies

Additionally, if you're eager to make an impression and gain an edge over other administrative assistant candidates, you may want to consider adding in these sections:

Certifications/Training

Let's start with resume headlines.

Why Resume Headlines & Titles are Important for Administrative Assistants:

Administrative assistant resume headline examples:, strong headlines.

Proactive Administrative Assistant with 4+ years of Experience

Results-Driven Administrative Assistant with 4+ Years of Expertise

These resume headlines showcase the candidate's experience and demonstrate their abilities as an Administrative Assistant.

Additionally, they highlight the candidate’s proactive attitude and results-driven mindset, with the use of action verbs like “proactive” and “results-driven”.

Weak Headlines

Unqualified Administrative Assistant
Administrative Assistant; 4 years of Experience
These resume headlines either seem unprofessional and lack clarity, or do not do an effective job of showcasing the candidate’s experience. The headline “Unqualified Administrative Assistant” suggests that the candidate is not in fact qualified for the role, which is off-putting, and the headline “Administrative Assistant; 4 Years of Experience” does not prove the candidate’s qualities or demonstrate that they would be an asset to the company.
Both headlines fail to demonstrate anything unique or valuable about them as an admin assistant.

Writing an Exceptional Administrative Assistant Resume Summary:

A resume summary is a crucial section for showcasing your administrative abilities, experiences, and accomplishments as an Administrative Assistant. It provides a brief but impactful overview of your skills and qualifications, which is essential in capturing the attention of hiring managers and demonstrating your suitability for the role.

For Administrative Assistants, your resume summary should highlight your administrative skills, experience in managing office operations, and expertise in scheduling and communication. A well-crafted summary will showcase your organizational ability and demonstrate your value as an Administrative Assistant.

Here are a few tips to make effective use of your summary:

Tailor it to the specific job that you are applying for – emphasizing the most relevant skills and experiences
Highlight your quantifiable achievements, such as reducing office expenses or improving workflow, to demonstrate your value as an Administrative Assistant
Use keywords related to the Administrative Assistant role and the administrative support industry to optimize your resume for both people and applicant tracking systems (ATS)
Keep the summary concise, aim for no more than 3-4 sentences
Avoid cliches and generic statements, and focus on highlighting your unique abilities and experiences.

Administrative Assistant Resume Summary Examples:

Strong summaries.

Experienced Administrative Assistant with 4+ years of professional experience in office management, customer relations, clerical duties, and data entry. Adept at multitasking and maintaining a high level of organization and efficiency. Proven track record of providing excellent customer service with a positive attitude.
Results-driven Administrative Assistant with 4+ years of experience providing comprehensive administrative and operational support. Highly organized and detail-oriented, with excellent communication and customer service skills. Skilled in streamlining office processes to maximize efficiency and productivity.

Why these are strong:

What makes the great summaries great is that they provide specific examples of the Administrative Assistant's skills and experience, such as office management, customer relations, clerical duties, and data entry. They also both emphasize the fact that the Administrative Assistant is organized, efficient, and brings positive energy to the team.

Weak Summaries

4 years' experience as an Administrative Assistant. Knowledgeable in customer relations, data entry, and office management. Efficient and organized.
Administrative Assistant with 4 years of experience. I'm great with people and have lots of customer service experience. I'm an organized person and can handle a lot of tasks at once.

Why these are weak:

In summary, both examples do not provide any unique value proposition or showcase any noteworthy accomplishments or skills that would make the candidate stand out from other candidates. A strong resume summary for an Administrative Assistant should be specific, highlight the candidate's achievements, and provide evidence to support any claims made.

Resume Objective Examples for Administrative Assistants:

Strong objectives.

Recent college graduate seeking role as an Administrative Assistant to utilize excellent organizational skills and detail-orientation to direct office operations efficiently and productively.

Self-motivated and organized Administrative Assistant, determined to use strong technical and communication skills to promote efficient, effective office operations.

What makes objectives strong is that they are customized to the particular position of Administrative Assistant and show a clear indication of the experience and skills that the applicant can bring to the role. The objectives focus on the employer's needs and list what makes the applicant a strong candidate for the job.

Weak Objectives

An Administrative Assistant role to grow my career and advance professionally.

Highly experienced Administrative Assistant eager to apply my skills and utilize my knowledge of all office tasks to contribute to the workplace.

These resume objectives are weak because they don't demonstrate any understanding of the role and what the employer is looking for. They simply indicate that the applicant is looking for a job, rather than conveying the value and experience they can bring to the position.

Generate Your Resume Summary with AI

Speed up your resume creation process with the ai resume builder . generate tailored resume summaries in seconds., how to impress with your administrative assistant work experience:, best practices for your work experience section:.

Keep your resume succinct. It's important to create a concise and detailed resume that accurately reflects the knowledge and experience you have in the administrative field.
Focus on qualifications and abilities related to the job you're applying for, and omit any extra information that's not pertinent to the position.
Highlight your core skills. As an Administrative Assistant, you're expected to have excellent organizational and communication skills, so make sure to emphasize these in your resume. You should also showcase any other skills you possess, such as knowledge of software programs, multitasking, and critical thinking skills.
Demonstrate proven success. To stand out to recruiters and hiring managers, include examples of successful projects and tasks you've completed in the past. This will make a strong impression and help you stand out among the competition.
Showcase your adaptability. Administrative professionals must be able to adjust to changing demands quickly, so showcase any adaptability skills you possess. You might consider highlighting the results of a project you completed within a tight deadline or how you overcame a challenging obstacle.
Share awards and accomplishments. If you've received any type of recognition or awards in the past related to your administrative work, include those in your resume as well. Having relevant awards to back up your qualifications will demonstrate your value and make a great impression.
Use action verbs to describe your experiences to help them stand out, such as “streamlined,” “coordinated,” “initiated,”etc.
Focus on accomplishments rather than duties, emphasizing tangible outcomes resulting from your work.

Example Work Experiences for Administrative Assistants:

Strong experiences.

Provided administrative support to a team of 25 employees, resulting in a 20% increase in productivity over a 3-month period.

Reduced office costs by 10% by negotiating better prices with vendors.

Organized and maintained physical and digital filing systems for the department, improving document retrieval time by 30%.

Developed and implemented a new filing system for the office, which resulted in a 25% improvement in efficiency.

Created a weekly schedule for office staff that improved overall customer satisfaction by 10%.

Provided administrative assistance to the CEO, which led to a 5% reduction in time spent on administrative tasks.

These examples demonstrate the administrative assistant’s ability to support a team, increase productivity, reduce costs, and improve efficiency and customer satisfaction. The metrics included in each example illustrate the impact that the individual had on their team.

Weak Experiences

Provided administrative assistance to the office staff.

Organized and maintained filing system for the department.

Created a weekly schedule for office staff.

Handled office operations and customer relations.

Answered phone calls and handled customer inquiries.

Tracked and maintained office supplies.

These examples do not provide any metrics or explain the impact that the individual had in their role. The duties listed are also too general and do not explain the individual’s accomplishments.

Top Skills & Keywords for Administrative Assistant Resumes:

Top hard & soft skills for administrative assistants, hard skills.

Computer proficiency (MS Office, spreadsheet and database programs)
Great organizational and time management abilities
Ability to multitask effectively
Problem-solving and decision-making skills
Discretion and confidentiality
Ability to learn quickly

Soft Skills

Interpersonal communication
Organizational skills
Confidentiality

Go Above & Beyond with a Administrative Assistant Cover Letter

Administrative assistant cover letter example: (based on resume).

Dear [Company Name] Hiring Manager, I am excited to apply for the Administrative Assistant position at [Company Name]. With my experience in managing workflow, analyzing records, and developing filing systems, I am confident in my ability to make a positive impact on your team. In my previous role, I managed workflow of documents, records, schedules, and logistics for executive staff. Through my efforts, I was able to decrease the time spent on administrative tasks by 20%, allowing the executive staff to focus on high-priority tasks. Additionally, I analyzed departmental records, prepared extensive reports, and devised innovative solutions to meet organizational goals. One of my proudest achievements was the development and implementation of a new filing system and procedures that optimized office efficiency and enhanced productivity by 10%. I am confident that I can apply the same level of detail and dedication to any project or initiative at [Company Name]. Furthermore, I have experience overseeing the planning and delivery of staff meetings, events, and travel arrangements, which resulted in a robust communication infrastructure between staff and executives. I also increased customer engagement efforts by 25% through recruitment and retention activities that embraced diversity and inclusion initiatives. In addition, I have trained new team members on data entry, document management, and other office administrative tasks to improve job performance. I am excited about the opportunity to bring my experience and passion for organization and communication to [Company Name].

Thank you for considering my application. I look forward to the opportunity to speak with you further about how I can contribute to your team. Sincerely, [Your Name]

As an Administrative Assistant, submitting a cover letter along with your resume can help you stand out in a competitive job market. A cover letter allows you to showcase your communication and organizational skills, highlight your attention to detail, and demonstrate your passion for the position.

A cover letter is an opportunity to add a personal touch to your application and provide additional context beyond the bullet points on your resume. It also shows the hiring manager that you have taken the time to research the company and position and are invested in the opportunity.

Here are some of the most convincing reasons for why an Administrative Assistant should submit a cover letter:

It showcases your communication and organizational skills: As an Administrative Assistant, you'll be working with cross-functional teams, stakeholders, and clients on a daily basis. Your cover letter provides an opportunity to demonstrate your written communication skills and ability to clearly convey ideas. It also allows you to showcase your organizational skills by outlining your ability to manage schedules, prioritize tasks, and maintain accurate records.
It highlights your attention to detail: As an Administrative Assistant, attention to detail is crucial to ensuring the smooth running of the office. Your cover letter provides an opportunity to demonstrate your ability to catch errors and ensure accuracy in your work.
It demonstrates your passion for the position: A well-written cover letter can showcase your enthusiasm for the administrative field and the company. This can make a difference in the hiring manager's decision-making process.
It sets you apart from other applicants: A well-crafted cover letter can help you stand out from other applicants who may have similar experience and qualifications.

While writing a cover letter may seem like a daunting task, it doesn't have to be. Your cover letter should complement your resume and highlight your skills and experience in a way that is relevant to the specific position you are applying for.

Tips for aligning your cover letter with your resume:

Use the same header as your resume: This will help the hiring manager identify your application as a complete package.
Align the content of your cover letter with the requirements of the job: Use the job description as a guide to highlight your relevant skills and experience.
Use keywords from the job posting: Incorporate relevant keywords from the job posting to help your application get past applicant tracking systems (ATS).
Keep your cover letter concise and focused: Aim for one page and avoid repeating information from your resume.
Provide specific examples: Use your cover letter to provide specific examples of how you have successfully managed administrative tasks or assisted in project management.
Showcase your professionalism: As an Administrative Assistant, professionalism is an essential part of the job. Use your cover letter as an opportunity to showcase your professional demeanor and approach to the role.
Proofread carefully: Errors in your cover letter can undermine your credibility, so make sure to proofread carefully before submitting your application.

Resume FAQs for Administrative Assistants:

How long should i make my administrative assistant resume.

An Administrative Assistant's resume should be between 1-2 pages in length, depending on the person's experience level. No matter what, the resume should include essential elements such as a professional profile, an employment history, as well as tangible accomplishments and technology skills. However, it should always focus on relevancy and be no longer than two pages long. Anything longer risks being too dense or containing unnecessary information.

What is the best way to format a Administrative Assistant resume?

When it comes to crafting an effective Administrative Assistant resume, the key is to ensure the resume is clearly structured and easy to skim. To achieve this, make sure to place your contact information at the top, followed by a concise summary statement that outlines your relevant experience and qualifications. After this, include your professional experience, educational background, and any certifications or awards you have earned. Finally, make sure to highlight your skills and relevant accomplishments in each job listing or section.

Which Administrative Assistant skills are most important to highlight in a resume?

When crafting a resume, it's very important to emphasize the right hard skills to demonstrate proficiency in the areas that truly matter. Common hard skills to highlight on an Administrative Assistant resume include: -Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook -Knowledge of customer relationship management (CRM) systems -Ability to work with databases and enterprise resource planning (ERP) tools -Bookkeeping, accounting, and coding skills -Data entry and record-keeping capabilities -Meeting, event, and travel coordination experience -Excellent written and verbal communication skills, including executive-level correspondence -Superb organizational and multitasking talents -Project management, prioritization, and problem-solving expertise -Familiarity with Human Resource Information Systems (HRIS) and payroll processes

How should you write a resume if you have no experience as a Administrative Assistant?

If you have no experience as an Administrative Assistant, don't worry! There are still several ways you can create a strong resume that highlights your skills and demonstrates your potential as a successful Administrative Assistant. Here are some tips to help you get started: Start with a strong objective statement: Begin your resume with a clear and concise objective statement that highlights your desire to work as an Administrative Assistant and your relevant skills and attributes. This will show employers that you are serious about pursuing a career in this field. Emphasize transferable skills: Even if you don't have experience as an Administrative Assistant, you likely have transferable skills from other jobs or from your education. Highlight these skills in your resume, such as strong communication, organizational, and problem-solving abilities. Showcase relevant coursework or certifications: If you have taken relevant courses or earned certifications, be sure to highlight these in your resume. This will demonstrate that you have a foundational understanding of the field and are committed to developing your skills. Include volunteer work or internships: If you have volunteered in administrative roles or completed internships, be sure to include these experiences in your resume. This will show employers that you have hands-on experience in an office environment and can handle administrative tasks. Customize your resume for the job: Tailor your resume to the specific job you are applying for. Research the company and the role to determine what skills and attributes are most important, and emphasize these in your resume. Use a functional or skills-based resume format: If you don't have a lot of experience, consider using a functional or skills-based resume format instead of a chronological format. This will allow you to highlight your skills and abilities, rather than your work history.

Compare Your Administrative Assistant Resume to a Job Description:

Identify opportunities to further tailor your resume to the Administrative Assistant job
Improve your keyword usage to align your experience and skills with the position
Uncover and address potential gaps in your resume that may be important to the hiring manager

Related Resumes for Administrative Assistants:

Administrative aide resume example, administrative assistant intern resume example, administrative assistant with no experience resume example, administrative clerk resume example, administrative support resume example, beginner admin assistant resume example, entry level administrative assistant resume example, experienced administrative assistant resume example, junior admin assistant resume example, office administrative assistant resume example, senior administrative assistant resume example, administrative assistant resume example, more resume guidance:.

Resume Worded | Resume Skills

Skill profile, administrative assistant, improve your resume's success rate by using these administrative assistant skills and keywords ..

Hard Skills and Keywords for your Administrative Assistant Resume
ATS Scan : Compare Your Resume To These Skills
Sample Resume Templates
How To Add Skills
Soft Skills for Administrative Assistant Roles
Administrative Assistant More Resume Templates

Resume Skills and Keywords from Related Jobs

Browse skills from similar jobs, frequently asked questions.

3. Effective Action Verbs for your Resume

Get a Free Resume Review

Here are the keywords and skills that appear most frequently on recent Administrative Assistant job postings. In other words, these are the most sought after skills by recruiters and hiring managers. Go to Sample Templates ↓ below to see how to include them on your resume. Remember that every job is different. Instead of including all keywords on your resume, identify those that are most relevant to the job you're applying to. Use the free Targeted Resume tool to help with this.

Administrative Assistance
Administration
Microsoft Access
Customer Service
Company Secretarial Work
Social Media
Find out what your resume's missing
Telephone Reception
Human Resources (HR)
Word Processing
Switchboard
Office Administration
Executive Administrative Assistance
Change Management
Interim Management
Personal Development
Management Consulting

Resume Skills: Software

Microsoft Excel
Microsoft Word
Microsoft Outlook
Microsoft PowerPoint
Google Docs
Google Sheets
Adobe Acrobat
Microsoft Office Suite
Google Suite
Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Adobe Acrobat Pro DC
Google Drive
Google Workspace
MS Office Suite (Word, Excel, PowerPoint, Outlook)
Adobe Acrobat Pro
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Slides, Calendar)
Salesforce CRM
Oracle Database
Microsoft Office
Project Management tools (Basecamp, Asana)
CRM Software (Salesforce)
Adobe Photoshop
Microsoft Dynamics 365
Match your resume to these skills

Resume Skills: Tools

Meeting Coordination
Calendar Management
Document Management
Office Equipment Handling
Record Keeping
Confidentiality
Inventory Management
Appointment Scheduling
Event Planning
Travel Coordination
Record Management
File Management
Video Conferencing (Zoom, Skype, Teams)
MS Office Suite
Adobe Suite
CRM Software (Salesforce, Zoho)
Data Management Software (SPSS, Stata)

Resume Skills: Project Management

Google Calendar
JIRA (Beginner)

Resume Skills: Languages

Spanish (Fluent)
Spanish (Professional proficiency)

Resume Skills: Administrative Capabilities

Time Management
Project Coordination
High-Level Confidentiality Maintenance
Complex Calendar Management
Meeting Organization and Preparation

Resume Skills: Communication Tools

CRM Systems
Email Management Software
Virtual Conference Platforms
Social Media Management
File Sharing Tools

Resume Skills: Other

Data Analysis
Simplified Technical English

Resume Skills: Communication Platforms

Resume skills: customer service.

Conflict resolution
Client relationship management
POS Systems
Customer Relationship Management (CRM)
Conflict Resolution
Active Listening
De-escalation Techniques

Resume Skills: Database Management

Resume skills: administrative.

Executive Support
Manual Record Keeping
Business Correspondence
Travel Arrangements
Mail Distribution
Invoice Processing

Resume Skills: Communication

Verbal and Written Communication
Personal Reception
Switchboard Operation
Presentation Skills
Customer Relations
Troubleshooting
Performance Reports
Report Writing
Negotiation
Multi-Channel Communication

Resume Skills: Administration

Team Logistics
Memo Drafting
File Systems Management

Resume Skills: Healthcare Management Systems

Medical MasterMind

Resume Skills: Healthcare Coding

Resume skills: certifications.

Certified Administrative Professional
Notary Public

Resume Skills: Specialize Techniques

Records Management
Report Preparation

Resume Skills: Time Management Techniques

Resume skills: financial management.

Budget Forecasting

Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Alternatively, you can also include a Skills section where you can list your technical skills in order of your proficiency. Only include these technical skills or keywords into your resume if you actually have experience with them.

Does your resume contain all the right skills? Paste in your resume in the AI Resume Scan ↓ section below and get an instant score.

Compare Your Resume To These Administrative Assistant Skills (ATS Scan)

Paste your resume below and our AI will identify which keywords are missing from your resume from the list above (and what you need to include). Including the right keywords will help you get past Applicant Tracking Systems (i.e. resume screeners) which may scan your resume for keywords to see if you're a match for the job.

Sample Administrative Assistant Resume Examples: How To Include These Skills

Add keywords directly into your resume's work experiences , education or skills section , like we've shown in the examples below. use the examples below as inspiration..

Where on my resume do I add these buzzwords? Add keywords directly into your resume's work experiences , education or projects. Only include these technical skills or keywords into your resume if you actually have experience with them.

How do I add skills to an Administrative Assistant resume?

Go through the Administrative Assistant posting you're applying to, and identify hard skills the company is looking for. For example, skills like Invoicing, Company Secretarial Work and Telephone Reception are possible skills. These are skills you should try to include on your resume.

Add other common skills from your industry - such as Administrative Assistance, Administration and Microsoft Access - into your resume if they're relevant.

Incorporate skills - like Management Consulting, Research and Switchboard - into your work experience too. This shows hiring managers that you have practical experience with these tools, techniques and skills.

Teamwork is a common competency hiring managers look for, particularly for Administrative Assistant roles, so include at least 1-2 examples of accomplishments that involved leading a team, or collaborating with others to complete a project.

Recruiters look for administrative skills on your Administrative Assistant, so highlight your experience with key administrative functions, like organizing workshops or communicating with customers and employees.

Try to add the exact job title, Administrative Assistant, somewhere into your resume to get past resume screeners. See the infographic for how to do this.

Word Cloud for Administrative Assistant Skills & Keywords

The following word cloud highlights the most popular keywords that appear on Administrative Assistant job descriptions. The bigger the word, the more frequently it shows up on employer's job postings. If you have experience with these keywords, include them on your resume.

Top Administrative Assistant Skills and Keywords to Include On Your Resume

Administrative Assistant Soft Skills

Here are common soft skills that appear on Administrative Assistant job postings. Unlike hard skills, which refer to tools, software or techniques, soft skills focus on character traits and interpersonal skills. Instead of listing these phrases on your resume, try to show them through your bullet points like in the examples below.

Team Leadership
Phone Etiquette
Team Building
Communication

Tip: Do not list these words or phrases on your resume, and instead focus on the hard skills we described above.

We also found variations and further specializations to your job title. Browse through the related job titles to find additional keywords that you can include into your resume.

Strategic Planning
Operating Systems
Project Management
SAP Products
Business Strategy
Medical Terminology
Medical Records
Electronic Medical Record (EMR)
Medical Billing
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Medical Coding
Healthcare Management
Medical Assisting
Vital Signs
Insurance Verification
Cardiopulmonary Resuscitation (CPR)
Receptionist Duties
Medical Transcription
Patient Safety
Clinical Research
Accounts Payable
Spreadsheets
Accounts Receivable (AR)
Information Technology
Technical Support
Vendor Management
Business Process Improvement
Sales Management
Client Prospecting
Client Relations
Marketing Strategy
Business Planning
Hospitality Management
Hotel Management
Hospitality
Event Management
Food & Beverage
Meeting Planning
Front Office
Sales Operations
Salesforce.com
Social Media Marketing
Public Relations
Online Marketing
Advertising
Adobe InDesign
Market Research
Digital Marketing
Adobe Illustrator
Email Marketing
Google Analytics
Executive Calendar Management
Expense Reports
Travel Management
Meeting Scheduling
Higher Education
Nonprofit Organizations
Employee Relations
New Hire Orientations
Human Resources Information Systems (HRIS)
ADP Payroll
Interviewing
Benefits Administration
HR Policies
New Hire Paperwork
Employee Benefits Design
Performance Management
Labor and Employment Law
Legal Advice
Legal Document Preparation
Legal Research
Legal Writing
Civil Litigation
Corporate Law
Document Review
Document Drafting
Legal Administration
Personal Injury Law
Commercial Litigation
Litigation Support
Calendaring
Electronic Filing
Intellectual Property
Account Reconciliation
Accounts Payable & Receivable
Bookkeeping
Bank Reconciliation
Personnel Management
Contract Management
HR Management
Payroll Administration
Financial Reporting
Billing Process
Financial Analysis
Financial Services

Get your Resume Instantly Checked, For Free

Upload your resume and we'll spot the issues in it before an actual administrative assistant recruiter sees it. for free., administrative assistant resume templates.

Here are examples of proven resumes in related jobs and industries, approved by experienced hiring managers. Use them as inspiration when you're writing your own resume. You can even download and edit the resume template in Google Docs.

Resume Example Senior Administrative Assistant

An effective Description of the templates...

Senior Administrative Assistant Resume Sample

Download this resume template

A senior administrative assistant is a position that highlights your extensive experience supporting higher management and overseeing other employees in the department. Since you’ll have plenty of experience to share, you’ll want to detail your accomplishments with specific numbers and highlight your transferable skills from previous roles. This template will show you how to combine both to create a lasting impression on the recruiter.

Tips on why this template works

highlights training and leadership experience, which are transferrable skills key to administrative assistant roles.

Since this role is a senior position, you’ll be expected to train new employees per the company’s needs and support senior management. This resume template uses examples like “managed administrative staff of 15 personnel,” “hired, trained, and managed over 355 part-time workers per year,” and “supported Senior Vice President of Manufacturing.” Make sure to emphasize your relevant senior experience.

Relevant administrative assistant certifications in education section

Besides just your education, you’ll want to spotlight any relevant certifications that you have to demonstrate your fluency in this role. This senior administrative assistant resume template uses the example of Administrative Assistant Certificate Series from the Growthsi Business School. Additional certificates show your dedication to additional training for the position.

Resume Example Executive Administrative Assistant

Executive Administrative Assistant Resume Sample

As an executive administrative assistant, you will be supporting one or multiple executives in the company. A high-level of discretion and anticipation of what your executives need is a must. To tailor a resume for this position, you’ll want to focus on your experience supporting previous executives and how you resolved pain points for them.

Quantify your administrative accomplishments in the office

In this role, you’ll have familiarity with streamlining and implementing processes. This resume uses great examples like “reduced cell phone expenses, resulting in savings of $5,000+” and “organized new office and designed systems to maximize office function efficiency by 30%.” Make sure to showcase what you did to make the office better for the team. Numbers talk!

Show promotions in your work history

This template demonstrates a promotion from an administrative assistant to an executive assistant. Growth shows that your previous company was impressed with your work and trusted you with more responsibilities, like supporting five executives. You should also highlight why you were promoted. If you took on additional work, became a mentor to others, or more, make sure to share it.

Resume Example Entry Level Administrative Assistant

Entry Level Administrative Assistant Resume Sample

Just like senior and executive-level administrative assistants, there are also entry-levels administrative assistant positions out there. Don’t worry if you don’t have administrative assistant work experience or if you’re looking to change careers — you should use your education and other related administrative experience to supplement it. You should also highlight relevant skills that are transferable to showcase previous experience with them in different environments.

Use of strong action verbs related to administrative duties

Action verbs are important tools and phrasing is everything. Your resume should have powerful action verbs to bolster your accomplishments. Some excellent examples of action verbs in this resume template are “directed,” “oversaw,” “generated,” and “drafted.” We’ll also go into more detail about action verbs down below for more ideas.

Transferable administrative skills from previous roles

You typically want to emphasize technical skills but that can be difficult for an administrative assistant position compared to a role like a project manager. In this resume, skills such as “customer service, “telephone reception,” and “data entry” are listed. The skills are implied in experience like “answered an average of 35 calls per day by addressing customer inquiries.”

Resume Example Sales Administrative Assistant

Sales Administrative Assistant Resume Sample

Sales are a key function to any business. Without the sales team, the company would probably have a hard time earning revenue for their products or services. As a sales administrative assistant, you’ll want to spotlight your related sales and administrative experience to demonstrate that you can do both. You may not only just support the sales team, but also contribute to sales pitches, presentations, and generating leads as well.

Focuses on relevant administrative & sales experience

Since this role requires familiarity with selling, make sure to showcase your previous sales experience. This template uses related positions such as sales clerk and sales coordinator. If you’ve worked in retail or similar roles before, mention it with examples like “managed $300,000 monthly sales figures operating at an average of 30% profit margin” and “conducted 50+ sales presentations.”

Quantify your accomplishments and project results

Sales is all about numbers. This resume template specifically mentions a project of “creat[ing] sales tracking database in Access that decreased overall deficiencies by 20%.” Recruiters want to see hard numbers of how you contributed to increasing sales and generating leads. Emphasize what you did in past roles to show what you could do for your potential employer.

An executive assistant works closely with a high-level executive or a small group of high-level executives in overseeing projects and anticipating business needs. On the other hand, an executive administrative assistant tends to focus more on task management and administrative duties, such as calendar scheduling, data entry, and handling calls. In your executive administrative assistant resume, make sure to highlight your experience and relevant skills accordingly.

Highlight relevant executive administrative skills

When writing your executive administrative assistant resume, make sure to demonstrate your proven ability to carry out administrative tasks. You should highlight relevant skills you have in these capacities, and include skills that pertain to the job description. This candidate includes a list of administrative capacities in their skills section, such as Calendar Management, Travel Arrangements, and Organization Skills, and expands upon them in their work experience.

Use strong action verbs and numeric metrics to describe your administrative accomplishments/responsibilities

In your work experience section, make sure to use strong action verbs and to quantify your positive impact to the company. Executive administrative assistants should be experts at performing administrative duties, especially in areas of facilitating smooth operation and in catalyzing productivity. Use words such as “streamlined”, “orchestrated”, or “facilitated” to describe your contributions, and make sure to accompany them with tangible quantitative metrics.

Resume Example Executive Assistant to CEO

Executive Assistant to CEO Resume Sample

Sometimes a CEO may require more personal assistance and will want to hire an executive assistant to directly support their needs. This position is the CEO’s primary resource, and must demonstrate deep administrative and organizational expertise to support the demands of the highest position in the company. When writing your CEO executive assistant resume, make sure to showcase your mastery of relevant skills, such as calendar management, hiring logistics, and event operations.

Showcase skills relevant to support C-levels

Different CEOs have different needs - for this position in particular, it’s important to read the job description carefully and even do some research of your own into the company’s CEO, given that their information is included. Make sure to include skills that tailor to the job posting. For example, if the executive travels often, emphasize your experience in making travel arrangements or serving as a travel assistant.

Use strong action verbs in your bullet points

Use strong action verbs, accompanied with relevant metrics, to demonstrate skills that are relevant to supporting a CEO. Executive assistants to CEOs must wear a variety of hats and be quick on their feet. Use such verbs as “liaised”, “collaborated”, and “oversaw” to demonstrate such abilities.

What are the top skills you should add to your Administrative Assistant resume?

Some effective Administrative Assistant skills you can add to your resume include:

What are the differences in resume skills between a Technical Administrative Assistant and a Medical Administrative Assistant?

What are good resume skills to include for different administrative assistant roles and job titles.

Depending on the specific role you apply to, you may need to emphasize different skill sets. Here are a few examples:

Sales Administrative Assistant : Administrative Assistance, Hospitality Management, Hotel Management, Hospitality and Sales
Operations Administrative Assistant : Office Administration, Data Entry, Payroll, Accounts Payable and Human Resources (HR)
Legal Administrative Assistant : Legal Advice, Legal Document Preparation, Legal Research, Legal Writing and Litigation
Technical Administrative Assistant : Customer Service, Microsoft Access, Windows, Strategic Planning and Management
Human Resources Administrative Assistant : Onboarding, Recruiting, Employee Relations, New Hire Orientations and Human Resources Information Systems (HRIS)

What are common Administrative Assistant soft skills?

Examples of Administrative Assistant soft skills include Negotiation, Leadership, Team Leadership, Teamwork and Organization Skills.

Target your Resume to a Job Description

While the keywords above are a good indication of what skills you need on your resume, you should try to find additional keywords that are specific to the job. To do this, use the free Targeted Resume tool. It analyzes the job you are applying to and finds the most important keywords you need on your resume. It is personalized to your resume, and is the best way to ensure your resume will pass the automated resume filters. Start targeting your resume

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Administration Assistant Resume Examples

Are you looking for tips on how to write a standout Administration Assistant resume? You’ve come to the right place! This guide provides you with resume writing advice and examples to help you create a resume that ensures you stand out from other Administration Assistant applicants. Whether you’re new to the job market or have been working in the field for years, you’ll find useful guidance and sample resumes to help you craft a resume that highlights your best qualities and experience. With the right resume, you can land the Administration Assistant job of your dreams.

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Administration Assistant

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

Motivated and organized Administration Assistant offering 10+ years’ experience providing efficient, organized support to corporate executives and directors. Expertise in calendar management, event planning and travel arrangements. Skilled in database management and data entry. Proven record of providing exemplary service to employers and internal stakeholders.

Core Skills :

Calendar Management
Event Planning
Database Management
Travel Arrangements
Excellent Organizational Skills
Outstanding Written and Verbal Communication
Quick Problem Solver

Professional Experience :

Administration Assistant, Hewlett- Packard 2018- Present

Manage and maintain executive calendars, arrange travel and coordinate appointments.
Track and maintain daily time- sensitive documents and emails.
Perform data entry, manage database and prepare reports.
Lead special projects from initiation to completion.
Develop and maintain effective communication with internal stakeholders.

Administrative Assistant, Microsoft 2009- 2018

Facilitated internal and external meetings, conference calls and webcasts.
Assisted with various administrative tasks including filing, copying, ordering supplies and preparing documents.
Maintained office equipment and managed vendors.
Oversaw projects and provided assistance with daily operations.

Education :

Bachelor of Science in Business Administration, University of California, Los Angeles 2005- 2009

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Administration Assistant Resume with No Experience

Enthusiastic and organized Administration Assistant with a passion for providing outstanding customer service. Highly motivated to learn new skills and eager to take on new challenges.

Exceptional communication and interpersonal skills
Attention to detail
Proficient in Microsoft Office Suite
Time management
Organizational skills

Responsibilities

Greeting visitors, handling incoming and outgoing calls
Assisting with administrative tasks such as filing, scanning documents, writing letters, and ordering supplies
Managing calendar, scheduling meetings, and travel arrangements
Providing customer service and responding to inquiries
Maintaining accurate and organized records
Processing invoices, orders, and payments

Experience 0 Years

Level Junior

Education Bachelor’s

Administration Assistant Resume with 2 Years of Experience

An organized and efficient Administration Assistant with two years of experience providing efficient administrative support to various departments. Excellent communication, problem- solving, organizational, and time- management skills. Proven ability to multitask while meeting all deadlines and providing high- quality customer service. Ready to take on new challenges and help any team succeed.

Excellent communication skills
Problem- solving abilities
Time- management
Customer service
Multi- tasking

Responsibilities :

Answering phone calls and directing them to the appropriate departments
Responding to customer inquiries, requests and complaints
Organizing and scheduling meetings and events
Data entry and database management
Maintaining office supplies and equipment
Filing documents and paperwork
Managing emails and calendars
Preparing reports and presentations
Assisting with accounting and payroll tasks

Experience 2+ Years

Administration Assistant Resume with 5 Years of Experience

Dynamic and organized Administrative Assistant with 5 years of experience managing a range of administrative tasks, including scheduling, coordinating events, and providing customer support. Able to multitask and prioritize workload to ensure timely completion of projects. Excellent communication and interpersonal skills with the ability to build relationships with customers, peers, and vendors.

Exceptional organizational skills
Problem- solving capabilities
Proven ability to work independently
Excellent customer service
Solid computer proficiency
Proficient in Microsoft Office
Managed daily operations to ensure efficient functioning of the office
Assisted customers with inquiries and complaints
Scheduled and organized meetings, conferences, and events
Created documents, spreadsheets, and presentations
Handled confidential documents and reports
Tracked and maintained records of office activities
Monitored office supplies and placed orders when needed
Ensured that office areas are clean and organized

Experience 5+ Years

Level Senior

Administration Assistant Resume with 7 Years of Experience

A highly motivated, organized and detail- oriented professional with 7 years of experience as an Administration Assistant in a variety of business and professional environments. Proficient with office management, administrative support, customer service, and project management. Possesses excellent communication skills, a positive attitude and the ability to work independently and as part of a team.

Administrative Support
Customer Service
Office Management
Project Management
Microsoft Office Suite
Organizational Skills
Time Management
Communication
Providing administrative support to department managers, directors, and other colleagues
Managing office supplies and equipment, maintaining records and filing systems
Assisting with the preparation of presentations, reports and other documents
Answering incoming calls, responding to emails and other correspondence
Greeting visitors, scheduling meetings and managing conference rooms
Coordinating travel arrangements and preparing itineraries
Performing data entry, filing and other clerical tasks
Assisting with special projects as needed

Experience 7+ Years

Administration Assistant Resume with 10 Years of Experience

Highly organized and detail- oriented professional with more than 10 years of experience in providing administrative assistance, customer service and office management. Skilled problem solver and multitasker with excellent communication, interpersonal and customer service skills. Able to prioritize and manage multiple tasks efficiently and accurately.

Accounting and bookkeeping
Inventory Management
Calendar Scheduling
Problem Solving
Filing and Data Organization
Managed administrative tasks such as filing paperwork, drafting and responding to emails, and creating spreadsheets.
Performed data entry tasks including data entry of invoices, collection of payments and other financial records.
Responsible for providing customer service and responding to customer inquiries.
Handled calendar scheduling and performed office management duties such as ordering supplies and maintaining records.
Developed and maintained budgeting documents for various departments and managed accounts payable/receivable.
Coordinated with internal and external stakeholders to ensure smooth operations.
Assisted in projects and handled inventory management tasks.
Developed and implemented systems and processes to streamline operations.

Experience 10+ Years

Level Senior Manager

Education Master’s

Administration Assistant Resume with 15 Years of Experience

A highly organized and proactive Administrative Assistant with 15 years of experience in the administrative field. Proven track record of successfully managing day- to- day office operations, coordinating and streamlining administrative processes, and providing administrative support. Possesses excellent communication skills, written and verbal, and the ability to handle multiple tasks simultaneously.

Strong knowledge of administrative functions and administrative processes
Excellent organizational, planning and time- management skills
Proficient with Microsoft Office Suite and other common software applications
Ability to work independently and in collaboration with others
Excellent customer service skills
Detail- oriented and highly reliable
Managing office operations, such as ordering supplies and equipment, setting up conference calls and meetings, and processing mail
Maintaining filing systems and databases
Assisting in scheduling, preparing and filing documents, and assisting in research
Providing assistance to executive staff, including scheduling meetings and taking detailed notes
Providing customer service, answering phones and responding to inquiries
Completing administrative tasks, such as filing, data entry, and preparing reports and presentations

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats , cover letter examples , job description , and career advice pages for more helpful tips and advice.

What should be included in a Administration Assistant resume?

Administrative assistants play an important role in keeping organizations functioning at their best. An effective administrative assistant resume should be tailored to the specific job description, highlighting relevant skills and experience. Here are some key elements that should be included in any administrative assistant resume:

Professional Summary: A succinct overview of your professional qualifications and strengths.
Core Skills: A comprehensive list of the key skills and abilities you have that would be beneficial to a potential employer.
Work Experience: A comprehensive list of the various roles you have held and the details of each role.
Education: List any educational qualifications you have that are relevant to the job.
Additional Qualifications: Any additional qualifications or certifications you may have acquired.
Accomplishments: List any awards, accolades, or other achievements you may have received in the field.
Personal Attributes: Describe any special qualities or attributes that would make you an asset to a potential employer.

By including these elements in your resume, you will be better equipped to make a positive impression on prospective employers and land the administrative assistant role you are aiming for.

What is a good summary for a Administration Assistant resume?

A good summary for an Administration Assistant resume should be concise yet thorough, highlighting the candidate’s most relevant qualifications and expertise. It should focus on their administrative and organizational skills, their ability to handle a variety of tasks and responsibilities, and their proficiency in software and technology. It should also demonstrate their ability to work well in a team, as well as their strong communication and customer service skills. This summary should also include any special qualifications, such as formal training in office management or experience working in a similar role. With the right summary, an Administration Assistant can make a great first impression and set themselves up for success in their job search.

What is a good objective for a Administration Assistant resume?

A well-crafted objective statement is essential for an Administration Assistant resume. An objective clarifies the general purpose of your resume and should be tailored to the job you are applying for. As an Administration Assistant, there are many key skills and abilities employers are looking for. A good objective should highlight your ability to effectively manage a range of administrative tasks, provide excellent customer service, and reflect your knowledge of office procedures and technology.

Here are some objectives that could be used for an Administration Assistant resume:

To secure a position as an Administration Assistant utilizing my strong organizational, interpersonal, and problem-solving skills.
To use my ability to quickly learn and adapt to various office procedures to become a valuable contributor to an organization.
To gain a position as an Administration Assistant, where I can utilize my outstanding customer service and multitasking skills to ensure efficient office operations.
To leverage my expertise in software applications and database management to provide efficient and effective administrative support.
To apply my knowledge of current office technologies and best practices to provide superior administrative assistance to a team of professionals.

How do you list Administration Assistant skills on a resume?

Administration Assistants play an important role in any organization, from providing support to various departments to helping projects run smoothly. Therefore, it is essential that your resume lists the administrative assistant skills that you possess. Here are some of the key skills and qualifications you should include on your resume when applying for an administrative assistant position:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
Excellent organizational and time management skills
Strong written and verbal communication skills
Attention to detail and accuracy
Ability to multitask and prioritize tasks
Ability to work independently as well as in teams
Knowledge of office management procedures
Experience with filing systems, data entry, and record keeping
Ability to understand and process confidential information

In addition to the above skills, you may also want to include any certifications or training you have obtained in the field of administration. This will help to demonstrate your commitment to the profession and give employers a sense of your competence. Finally, don’t forget to include any other relevant information that could make you stand out from the competition.

By listing your administration assistant skills and qualifications on your resume, you can show employers that you have the necessary skills and experience to excel in the role.

What skills should I put on my resume for Administration Assistant?

If you’re looking to apply for the role of an Administration Assistant, there is a certain set of skills and qualifications that can give your resume the edge. Here are some key skills that you should consider including in your resume when applying for the role:

Data Entry: As an Administration Assistant, you would be required to enter data into digital systems and databases accurately and efficiently.
Communication: Good communication skills are essential for an Administration Assistant. You should be able to effectively communicate with colleagues, clients, and stakeholders.
Organizational Skills: This role requires excellent organizational skills in order to ensure that all tasks are completed in a timely manner.
Multitasking: In a role such as Administration Assistant, you would need to be able to juggle multiple tasks at once while remaining attentive to detail.
Microsoft Office: Proficiency in Microsoft Office is essential for any role related to administration. You should have a good working knowledge of Microsoft Word, Excel, and PowerPoint.
Problem-Solving: This role requires you to think quickly on your feet and take initiative to solve problems.
Attention to Detail: An Administration Assistant needs to have a keen eye for detail in order to ensure accuracy in all tasks.

Including these skills and qualifications in your resume can give you an edge when applying for an Administration Assistant role. Make sure to highlight your experience and qualifications related to each skill. Good luck!

Key takeaways for an Administration Assistant resume

When it comes to writing a resume as an Administration Assistant, the key is to make sure that the resume showcases your work experience and qualifications, while also highlighting your transferable skills. Here are some key takeaways to help you create a strong Administration Assistant resume:

Highlight any relevant certifications: Make sure to include any relevant certifications, such as a Microsoft Office Specialist certification. This shows employers that you are qualified to take on administrative tasks.
Include all relevant work experience: Make sure to include all relevant work experience, such as any clerical, data entry, or office management experience. This will show employers that you have the necessary skills and knowledge to fulfill the role.
Demonstrate your organizational skills: Be sure to highlight your organizational skills, such as your ability to manage multiple tasks and prioritize tasks accordingly.
Showcase your communication skills: You should also emphasize your communication skills, such as your ability to speak to clients professionally and effectively.
List any relevant achievements: Be sure to include any relevant achievements, such as awards, accolades or successful projects. This will show employers your ability to stay organized and complete tasks in a timely manner.

By following these tips, you’ll be able to create a strong resume that will make you stand out from other job applicants. With a strong resume, you’ll be well-positioned to land the job of your dreams as an Administration Assistant.

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Best Administrative Assistant Skills for a Resume

As a highly versatile and essential role in any organization, the administrative assistant position demands a unique set of skills to ensure seamless operations and effective support. When crafting your resume, highlighting the best skills is paramount to stand out to potential employers.

From organizational prowess to excellent communication, let’s explore the key abilities that will make your resume shine and demonstrate your proficiency in this vital role.

Best Administrative Assistant Skills for a Resume

Table of Contents

What Are Administrative Assistant Skills?

Administrative Assistant skills encompass a diverse set of abilities that are essential for effectively supporting and assisting in the smooth functioning of an organization or business.

These skills typically include organization, communication, time management, computer proficiency, multitasking, and more.

Administrative support professionals play a crucial role in facilitating effective communication, streamlining operations, and contributing to the overall efficiency of the workplace. Their diverse skill set enables them to provide vital support to executives, teams, and departments, contributing significantly to the success of the organization.

Jobs That Require Administrative Assistant Skills

Administrative assistant skills are highly versatile and in-demand across various industries.

According to labor statistics , administrative roles are projected to grow steadily, emphasizing the significance of these skills in today’s job market. Here are just a few examples of professions that may require administrative abilities:

Administrative Assistant/Executive Assistant
Office Manager
Receptionist
Data Entry Specialist
Customer Service Representative
Human Resources Assistant
Project Coordinator
Legal Assistant/Paralegal
Virtual Assistant
Medical Office Assistant

Top Administrative Assistant Skills for a Resume

1. organization.

Demonstrating strong organizational skills is essential for an Administrative assistant. This involves efficiently managing tasks, prioritizing responsibilities, and maintaining order in a fast-paced work environment.

“Effectively organized and streamlined administrative processes, resulting in improved efficiency and reduced response time for inquiries.”

2. Communication

Excellent communication skills, both verbal and written, are crucial for effective interaction with colleagues, clients, and superiors. An administrative professional should be able to convey information clearly and professionally.

“Provided exceptional customer service, addressing inquiries promptly and maintaining positive communication with clients, resulting in increased customer satisfaction.”

3. Time Management

The ability to prioritize tasks, meet deadlines, and optimize time usage is vital for administrative work. Time management ensures that work is completed efficiently and on schedule.

“Successfully managed multiple projects simultaneously, meeting tight deadlines and maintaining high-quality standards.”

4. Computer Proficiency

Proficiency in various software applications, including word processing, spreadsheet management, and email, is a must for handling administrative tasks efficiently.

“Utilized advanced MS Office skills to create and manage complex spreadsheets, resulting in improved data analysis for decision-making.”

5. Multitasking

Administrative assistants often encounter numerous responsibilities at once, requiring the ability to handle multiple tasks simultaneously and switch between them seamlessly.

“Efficiently multitasked in a high-pressure environment, managing phone calls, scheduling appointments, and assisting with administrative projects simultaneously.”

6. Problem-Solving

Being a problem-solver is essential in this profession for identifying challenges, analyzing situations, and developing practical solutions to address issues promptly.

“Proactively resolved scheduling conflicts and resource constraints, ensuring smooth project execution and team cohesion.”

7. Attention to Detail

An eye for detail is critical to maintainng accuracy in data entry, document preparation, and other administrative duties.

“Meticulously reviewed documents for errors, ensuring compliance with company standards and enhancing the quality of deliverables.”

8. Adaptability

The ability to adapt to changing priorities, tasks, and work environments is essential for an administrative assistant. They should be flexible and ready to handle new challenges as they arise.

“Quickly adapted to a new software system, providing technical support to colleagues and facilitating a smooth transition for the team.”

9. Confidentiality

As organization professionals often handle sensitive information, maintaining strict confidentiality and discretion is crucial. Trustworthiness in handling confidential data is highly valued.

“Exercised utmost discretion in handling confidential client data, earning recognition for maintaining a high level of privacy and security.”

10. Resourcefulness

Being resourceful enables assistants to find creative solutions and utilize available tools effectively. This skill is valuable for maximizing productivity and efficiency.

“Resourcefully identified cost-effective office supplies, resulting in significant savings for the department without compromising quality.”

Where to Place Administrative Assistant Skills on a Resume

When crafting a resume for an administrative position, strategic placement of skills is crucial to catching the attention of potential employers. Here are some tips on where to place your skills on a resume:

Skills Section: Create a dedicated section near the top of your resume titled “Skills” or “Core Competencies.” List your key abilities and skills using bullet points. This allows employers to quickly identify your strengths before delving into the rest of your resume.

Skills: – Organization – Communication – Time Management – Computer Proficiency – Multitasking – Problem-Solving – Attention to Detail

Summary/Objective Statement: Incorporate some of your most relevant skills within your resume’s opening statement. This can give employers a snapshot of your qualifications right away.

Summary: Detail-oriented and highly organized administrative assistant with excellent time management and multitasking abilities. Proficient in MS Office Suite and skilled in problem-solving to ensure efficient office operations.

Work Experience Section: When describing your work experience, include specific examples that highlight how you utilized your organizational skills to accomplish tasks and contribute to the company’s success.

Administrative Assistant, XYZ Company, May 2020 – Present – Managed busy schedules and prioritized appointments for senior executives, showcasing strong time management skills. – Effectively communicated with clients and resolved inquiries promptly, demonstrating excellent customer service abilities.

Cover Letter: While not part of the resume itself, consider mentioning a few of your top Administrative Assistant skills in your cover letter. This reinforces your suitability for the position and emphasizes your strengths.

Remember to tailor your resume and skill placement to each job application. Focus on the skills most relevant to the specific Administrative Assistant role you are applying for. By highlighting your skills effectively, you can make a strong impression on potential employers and increase your chances of landing an interview.

Example of an Administrative Assistant Resume

[Your Name] [Your Address] [City, State, ZIP Code] [Your Email Address] [Your Phone Number] Objective : Dedicated and detail-oriented administrative assistant with 5 years of experience in efficiently managing office operations and providing exceptional support to executives. Seeking to leverage strong organizational and communication skills to contribute to the success of ABC Company. Skills: – Organization – Communication – Time Management – Computer Proficiency (MS Office Suite, Google Workspace) – Multitasking – Problem-Solving – Attention to Detail – Adaptability – Confidentiality – Customer Service – Resourcefulness Work Experience: Administrative Assistant, XYZ Solutions, [Dates] – Managed executives’ calendars, scheduled appointments, and coordinated meetings to ensure efficient time utilization. – Provided administrative support to the HR department, including organizing employee records and assisting in recruitment processes. – Handled customer inquiries via phone and email, addressing concerns promptly and maintaining a high level of customer satisfaction. – Streamlined office procedures by implementing digital filing systems, resulting in a 20% reduction in paperwork and improved organization. Office Coordinator, ABC Corporation, [Dates] – Assisted in organizing company events and conferences, handling logistics, and ensuring smooth execution. – Supported finance department by managing expense reports, tracking invoices, and reconciling accounts. – Maintained office supplies inventory, reducing costs by 15% through strategic vendor negotiations. – Acted as the first point of contact for visitors and callers, demonstrating excellent customer service and communication skills. Education: Bachelor of Arts in Business Administration, [University Name], [Dates] – Relevant coursework: Office Management, Business Communication, Organizational Behavior. Certifications: – Certified Administrative Professional (CAP) Volunteer Experience: Volunteer Administrative Assistant, [Non-profit Organization], [Dates] – Assisted with data entry, email communication, and event planning, supporting the organization’s mission.

How to Improve Administrative Assistant Skills

Improving organizational skills requires a combination of practical experience, ongoing learning, and self-improvement. Here are some practical tips to enhance your abilities in this role:

Look for workshops, online courses, or seminars that focus on related skills. These resources can provide valuable insights and new techniques to enhance your efficiency and productivity.
Develop a systematic approach to organizing tasks, documents, and schedules. Utilize tools like to-do lists, calendars, and project management software to stay on top of responsibilities.
Practice effective communication both verbally and in writing. Pay attention to clarity, professionalism, and tone when interacting with colleagues, clients, and superiors.
Familiarize yourself with popular office software like Microsoft Office Suite and Google Workspace. Improving your proficiency in these tools can significantly boost productivity.
In addition to technical skills, focus on developing soft skills such as adaptability, teamwork, and emotional intelligence. These traits are highly valued in any professional setting.
Be proactive in identifying areas that need improvement or streamlining. Offer suggestions and take the initiative to implement process enhancements.
Demonstrate a strong sense of confidentiality and professionalism when dealing with sensitive information. Always respect the privacy of clients and colleagues.
Request feedback from supervisors or colleagues to identify areas for improvement. Constructive criticism can be valuable for your professional growth.

A well-crafted resume that highlights the best skills is a powerful tool to secure your dream job. Employers seek candidates who possess strong organizational abilities, effective communication, and impeccable time management skills. By showcasing your proficiency in these key areas, along with other relevant competencies, you present yourself as a valuable asset to any organization.

What Are the Three Most Important Skills of an Administrative Assistant?

The three most important skills needed for working in this profession are organization, communication, and time management.

How to Develop Administrative Assistant Skills?

Here are a few tips on developing organizational abilities:

Seek professional development opportunities like workshops and online courses.
Practice effective communication in various scenarios.
Utilize productivity tools and software to enhance organization and time management.
Seek feedback and learn from experience to improve problem-solving abilities.
Stay updated on industry trends and best practices relevant to administrative tasks.

How to Use Transferable Skills for an Administrative Assistant Resume?

To use transferable skills effectively in an administrative assistant resume:

Identify skills from previous roles or experiences that align with similar responsibilities (e.g., customer service, project coordination).
Showcase these transferable skills in the skills section and work experience section of your resume.
Provide specific examples of how you utilized transferable skills in administrative tasks and contributed to the success of previous positions.

Strong Administrative Skills: Example Usage on Resume, Skill Set & Top Keywords in 2024

Here are the top ways to show your Administrative skills on your resume. Find out relevant Administrative keywords and phrases and build your resume today.

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In This Guide:

What are administrative skills, why are strong administrative skills wanted by recruiters on your resume, what skills, activities and accomplishments help you highlight your administrative skills, strong administrative skills: key takeaways for your resume.

Having strong administrative skills means being well-organized and able to turn chaos into order in a matter of seconds. In fact, administrative skills are required for a number of office-related tasks, such as planning meetings and travel, writing and filing reports, and even communicating with employees and clients.

While administrative skills are considered crucial for various roles, you shouldn’t just list them as part of your skill set. Rather, you could point the recruiter in the right direction by showing that you are well-organized, a quick thinker, and a good communicator.

Candidates with strong administrative skills are valued by potential employers because they show a high level of motivation, organization, and reliability. What is more, employees who have strong administrative skills help every business run smoothly. Recruitment officers know and value that.

Having hard administrative skills like being able to work with a specific niche software is a must when it comes to positions in tech or finance. However, soft administrative skills such as verbal and written communication, the ability to multitask and even resolve conflicts are required for all sorts of industries.

They show that you are a self-motivated professionalist who is also able to maneuver in a hectic environment. And that is exactly what hiring managers often look for!

In fact, people with strong administrative skills are considered the stepping stones to every company’s success.

But how can you showcase your strong administrative skills without listing the shallow “I have strong administrative skills” as part of your resume summary? How can you prove that you are reliable and able to handle all administrative tasks without stating it explicitly?

“Easier said than done” you might think. But don’t worry — we’ll now look at the types of skills, achievements, and qualifications that can help you highlight your strong administrative skills.

There are many skills that contribute to your ability to handle administrative work. Some of them include:

Communication : communicating with clients and colleagues on a daily (even hourly!) basis is a key administrative task. For this reason, you will be expected to have strong communication skills (both written and verbal) and maybe even know a foreign language.
Technology : computer literacy skills include your ability to work with specific software such as Microsoft Office or some data storage apps. Being tech-savvy is a must for every administrative position.
Prioritizing & organizing : administrative assistants are often responsible for scheduling meetings and keeping track of expenses. Daily administrative activities require employees to be flexible, well-organized, and good at time-management.

How to demonstrate strong administrative skills on your resume

Talk about events you have organized
Describe times when you had to manage the schedule of a whole team
Give examples of times when you had to resolve conflicts
Demonstrate technical skills by mentioning your knowledge of specific software
Include any foreign languages you speak

Keep in mind that the phrase “strong administrative skills” should not be listed as part of your resume’s skills section. Instead, ask yourself the following questions:

When was the last time I organized a large event?
Is there any specific software I’m proficient in using?
Have I ever offered work-related support and help to my colleagues?
How have I contributed to the office environment?

Now let’s look at some actual resume snippets from Enhancv users who have demonstrated their administrative skills in an excellent way.

Example 1: Demonstrate strong administrative skills in the experience section

• Scheduled partner calls and meetings
• Was responsible for organizing various team building initiatives
• Did budgeting and financial reporting
• Maintained office records

This administrative assistant has showcased their organizational and time-management skills perfectly — by mentioning the fact that they were responsible for all calls, meetings, and office initiatives.

They have also shown that they are proficient users of budgeting and financial reporting software, regardless of the fact that they have not mentioned this skill explicitly.

In addition, their experience in keeping track of office records proves that they are well-organized and detail-oriented.

Example 2: demonstrate strong administrative skills in the resume summary section

One or two sentences are enough to show your strong administrative skills.

The resume summary of this administrative officer points to the fact that they are good at time-management, have strong organizational skills, and a high level of work ethic.

It also points to the fact that they are familiar with office management software tools, although again, this is not explicitly stated.

Example 3: Show your strong administrative skills in your achievements sections

If you want to highlight your strong administrative skills through other achievements, you can add a separate “Most Proud of” section at the end of your resume. This way, you can be sure that hiring managers won’t miss skills or awards that you find important.

Example 4: Demonstrate the skill through other sections of your resume

Listing some additional activities can help you further demonstrate your administrative skills. Ideally, you’ll have at least one extracurricular activity worth mentioning on your resume.

Remember: additional activities look different for everyone. Maybe you have volunteered as an Event Coordinator at school. Or maybe you have passed an extensive Excel course. Even things like having a passion for decluttering would fit well here.

It doesn’t really matter what you have done, as long as you have done something extra that has helped you develop your administrative skills.

Demonstrate your time-management skills: organization and flexibility are crucial for all positions that require strong administrative skills. Don’t forget them!
Talk about your accomplishments: the best way to showcase your administrative skills is through the awards and recognition you’ve won.
Include extracurriculars: make sure to mention relevant courses and initiatives that have helped you strengthen your administrative skills.

About this report:

Data reflects analysis made on over 1M resume profiles and examples over the last 2 years from Enhancv.com.

While those skills are most commonly met on resumes, you should only use them as inspiration and customize your resume for the given job.

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Administrative Assistant Resume Summary with Examples

An Administrative Assistant resume summary provides a brief outline of your skills and qualifications. It shows employers and hiring managers a general overview of your capabilities, helping them to quickly decide if you’re the right candidate for the role. This article shares some examples of effective Administrative Assistant resume summaries to help you write your own resume summary.

What is a resume summary?

A resume summary is a short explanation of your skills and experience as they relate to an open role. You’ll usually add a summary at the top of your resume, right below your name and contact information. That way it’s one of the first things an employer reads.

Resume summaries are usually two to three sentences or statements. This makes it easy for hiring managers to read quickly to decide if your skills and experience match their needs. To make your resume summary more appealing, you can tailor it for each job you apply for.

Administrative Assistant resume summary examples

Here are some various Administrative Assistant resume summaries based on a candidate’s experience, career focus and best qualities:

General summary

Example: ‘Hardworking and versatile Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures. Excellent communication and people skills with extensive strategic planning capabilities.’

This example showcases the applicant’s versatility and knowledge in areas essential for office management.

Intermediate summary

Example: ‘Experienced Administrative Assistant with 5+ years of experience working in a multinational firm. Detailed knowledge of business terminologies and standard practices. Committed and passionate with a focus on professionalism.’

This summary shows the applicant’s experience in a demanding work setting. It also showcases skills that could be valuable in any office environment.

Versatile summary

Example: ‘Multifaceted Administrative Assistant with an extensive background in a variety of office administration duties. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Especially effective at fielding phone calls, coordinating with clients and serving as the liaison between different branch offices.’

This example highlights the applicant’s versatility and the ability to handle multiple roles. It also details a few specific examples of skills that would be useful in any Administrative Assistant position.

Financial experience summary

Example: ‘Capable and knowledgeable Administrative Assistant with more than five years of experience working in a financial office. Thorough working knowledge of securities and investment practices. Consistently recognized for proven capability in office administration, record keeping, preparing reports and performing customer-oriented tasks.’

This summary showcases the applicant’s knowledge in the financial industry, which is useful when applying for jobs in the same related field.

Skills and education summary

Example: ‘Administrative Assistant with a Bachelor’s Degree in Business Administration and a solid background working in different human resources firms. Well-organized and able to multitask while maintaining a high level of professionalism and attention to detail. Expert level proficiency in all MS Office applications.’

This example mentions the applicant’s educational and professional background, both of which are relevant to an Administrative Assistant position. It also details hard and soft skills that are useful for the job.

Practical skills summary

Example: ‘Experienced Administrative Assistant with extensive knowledge in office management software. Proven office and personnel management skills, with equal ability in lead and support roles. Competencies include record keeping, document management, personnel support and report presentation.’

In this example, the applicant focuses on technical and practical skills that are helpful in any Administrative Assistant position.

Summary with professional goals

Example: ‘Business Administration graduate with drive and initiative, thorough attention to detail, with excellent time management and task prioritization skills. Seeking an Administrative Assistant position in a globally competitive firm with ample opportunity for professional growth and career advancement. Committed to performing all tasks with the highest level of professionalism and competence.’

This summary emphasizes the applicant’s desire to be a valuable member of the workforce.

Career change summary

Example: ‘Law firm secretary looking to further career by working as an Administrative Assistant. Possesses drive, ambition and an extensive skill set that includes file and document management, inventory and supplies processing, record keeping and more than five years of experience in an executive support role.’

This example showcases relevant experience, as well as potentially useful skills for Administrative Assistants.

Essential skills summary

Example: ‘Detail-oriented and quality-focused professional with proven interpersonal and communication skills. Seeking Administrative Assistant position at Target Media where I can apply extensive experience in administrative functions. Advanced computer software knowledge, archiving and record-keeping skills and general office management capabilities.’

In this example, the applicant describes the essential skills they can bring to the organization.

Administrative skills summary

Example: ‘Committed Administrative Assistant with expert level proficiency in Microsoft Office and 70 wpm typing speed. Looking to secure the Administrative Assistant position at Skylar Enterprises to utilize my professional management skills and extensive clerical experience.’

This summary combines technical skills with more practical skills that are equally essential for administrative functions.

Education-focused summary

Example: ‘Highly-motivated and organized individual seeking to use a Bachelor’s Degree in Administration in the service of Blaze Marketing as Administrative Assistant. Solid background in office administration, with excellent multitasking, report presentation and document-keeping skills.’

This summary makes it clear that the applicant has the educational and professional background needed to excel as an Administrative Assistant.

Senior-level summary

Example: ‘Dedicated Administrative Assistant with eight years of experience in leadership roles with strong communications and interpersonal skills. Looking for new opportunities to further grow into the role of an Administrative Assistant. Certified MS Office professional with the ability to manage multiple tasks with a high level of professionalism.’

This example showcases extensive experience and explains the applicant’s goal in applying for an Administrative Assistant position.

Industry-specific summary

Example: ‘Dedicated and focused individual with proven capability in office administration seeks a position as an Administrative Assistant in an industrial supply firm. Knowledge in office management best practices and especially capable of handling high-volume tasks with an exceptional level of accuracy. Bringing more than five years of experience to ensure more efficient office functions and personnel performance.’

In this example, the applicant exhibits relevant skills and knowledge, as well as the ability to handle high-pressure situations.

Career advancement summary

Example: ‘Office Assistant with a wide range of applicable skills seeks professional growth and career advancement opportunities as an Administrative Assistant. Excellent clerical skills and the ability to oversee and manage multiple tasks simultaneously. Focused and detail-oriented with the drive and commitment to become a valuable contributing member of the Pinnacle Marketing workforce.’

With this summary, the applicant highlights the skills that are necessary for someone who wishes to advance from Office Assistant to Administrative Assistant.

Similar background summary

Example: ‘Experienced Clerk and Secretary with proven time management and communication skills seeks position as an Administrative Assistant at a fast-paced and industry-leading firm. Competencies include advanced office management skills, ability to handle multiple tasks, inventory control and administrative support.’

This summary describes experience in similar roles. The candidate also explains transferrable skills that are useful for Administrative Assistant roles.

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13 Administrative Assistant Resume Examples for 2024. 13 Administrative Assistant Resume. Examples for 2024. Stephen Greet March 16, 2024. As an administrative assistant, you hold the keys to the castle. You communicate with nearly anyone, know how to manage the busiest schedules, and can handle multiple high-priority tasks simultaneously.
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Intermediate summary. Example: 'Experienced Administrative Assistant with 5+ years of experience working in a multinational firm. Detailed knowledge of business terminologies and standard practices. Committed and passionate with a focus on professionalism.'. This summary shows the applicant's experience in a demanding work setting.