Trends and patterns in digital marketing research: bibliometric analysis

  • Original Article
  • Published: 12 August 2021
  • Volume 10 , pages 158–172, ( 2022 )

Cite this article

  • Zahra Ghorbani 1 ,
  • Sanaz Kargaran 1 ,
  • Ali Saberi   ORCID: orcid.org/0000-0001-8839-6772 2 ,
  • Manijeh Haghighinasab 1 ,
  • Seyedh Mahboobeh Jamali   ORCID: orcid.org/0000-0001-8728-5827 3 &
  • Nader Ale Ebrahim   ORCID: orcid.org/0000-0001-7091-4439 4  

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In today’s digital era, the importance of digital marketing has increased from one year to another as a way of providing novel properties for informing, engaging, and selling services and products to clients. The research’s aim is to investigate trends and patterns in the area of digital marketing research from 1979 to June 2020 through a bibliometric analysis technique. A total of 924 articles published were obtained from the Scopus database for the analysis. In this paper, we examine variant bar charts including the year of publication, writer, publication, keyword, and country to provide more insights. Results indicated that digital marketing research steadily increased during the study period and the maximum publications occurred in the year 2019 that reach to 163 documents. The trend of publications is still growing. The top 20 documents based on the times cited per year (TCpY) were qualitatively analyzed. The largest number of multiple (MCP) and single (SCP) publications was from the USA, followed by the UK and China. The top 20 most repeated authors’ keywords out of 1909 with their trends illustrated. The “real-time bidding”, “machine learning”, “big data”, “social media marketing”, and “influencer marketing” are the emerging keywords in the digital Marketing area. This bibliometric study generally provides the whole image of the field and suggests that researchers focus on novel areas to add new findings and knowledge in the literature if they conduct digital marketing research.

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Social Science and Economics Department, Alzahra University, Vanak, Tehran, Iran

Zahra Ghorbani, Sanaz Kargaran & Manijeh Haghighinasab

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Seyedh Mahboobeh Jamali

Research and Technology Department, Alzahra University, Vanak, Tehran, Iran

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Ghorbani, Z., Kargaran, S., Saberi, A. et al. Trends and patterns in digital marketing research: bibliometric analysis. J Market Anal 10 , 158–172 (2022). https://doi.org/10.1057/s41270-021-00116-9

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Revised : 14 December 2020

Accepted : 31 May 2021

Published : 12 August 2021

Issue Date : June 2022

DOI : https://doi.org/10.1057/s41270-021-00116-9

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Journal of Indian Business Research

ISSN : 1755-4195

Article publication date: 20 February 2023

Issue publication date: 3 March 2023

This study aims to analyze the available literature on the use of digital marketing and its impact on small- and medium-sized enterprises (SMEs). This study identifies the use of digital marketing practices and its impact on SMEs.

Design/methodology/approach

A systematic literature review has been conducted on digital marketing, and its implementation in SMEs. The impact of digital marketing on SMEs performance is observed over the past 12 years through the resources which are undertaken for the study, namely, Science Direct, Scopus, Springer, IEEE Explorer, ACM Digital Library, Engineering Village, ISI Web of Knowledge database is used to search the research publications on the selected topic.

Although some SME firms use digital marketing, their impact is not similar where we can recommend a fixed strategy for applying digital marketing. This review provides an insight into how digital marketing has evolved over the period of time and how SMEs are adopting it for their sustenance.

Practical implications

This study will give theoretical analysis of various benefits received by SMEs because of digital marketing in the different capacities helping organizations to uplift their productivity. Mind mapping will give the idea of impact of SMEs on their various performances in rural as well as in the urban areas. This study will give further scope for digital marketers to approach those industries specifically at rural parts of the nation for bringing change into their marketing operations and also for increasing turnover by the use of digital marketing.

Originality/value

Research on the use of digital marketing by SMEs firms is still at the embryonic stage in India. This study is a pioneering effort to review the use of digital marketing in SMEs and identify research priorities for scholars and practitioners.

  • Literature review
  • Digital marketing
  • Small and medium enterprises
  • Impact on SMEs

Jadhav, G.G. , Gaikwad, S.V. and Bapat, D. (2023), "A systematic literature review: digital marketing and its impact on SMEs", Journal of Indian Business Research , Vol. 15 No. 1, pp. 76-91. https://doi.org/10.1108/JIBR-05-2022-0129

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  1. Digital marketing: A framework, review and research agenda

    Our objectives for this paper are three-fold. First, we develop and describe a framework for research in digital marketing that highlights the touchpoints in the marketing process as well as in the marketing strategy process where digital technologies are having and/or will have a significant impact. Next, we organize the developments and ...

  2. (PDF) Digital Marketing Strategies and the Impact on Customer

    A Systematic Review. Mohammed T. Nuseir , Ghaleb A. El Refae, Ahmad Aljumah, Muhammad Alshurideh , Sarah Urabi, and Barween Al Kurdi. Abstract The aim of this study is to explore the contemporary ...

  3. A Framework for Digital Marketing Research: Investigating the Four

    SUBMIT PAPER. Close Add email alerts. You are adding the following journal to your email alerts ... Create email alert. Restricted access. Research article. First published online February 15, 2022. A Framework for Digital Marketing Research: Investigating the Four Cultural Eras of Digital Marketing ... Smith Andrew N., Fischer Eileen, Yongjian ...

  4. A Scoping Review of the Effect of Content Marketing on Online Consumer

    Journal of Research in Interactive Marketing: 1: 3: Journal of Consumer Behavior: 1: ... published the first scholarly paper on digital content marketing. Also, authors of studies in the ... studies that did not refer to content marketing but discussed activities related to content marketing and studies that referred to social media marketing ...

  5. (PDF) A Literature Review on Digital Marketing: The Evolution of a

    as 'the Digital Transformation' of marketing, widely accepted and investigated by both. practitioners and a cademics. Digital advertiseme nts, e-commerce, mobile services, just to name. a few ...

  6. Setting the future of digital and social media marketing research

    The insights listed in this paper cover a wide spectrum of digital and social media marketing topics, reflecting the views from each of the invited experts. ... limitations and research gap, along with related research propositions or questions. The contributions compiled in this section are in largely unedited form, expressed directly as they ...

  7. Digitalization and its impact on contemporary marketing strategies and

    Despite particular research conducted on the issues related to digital marketing and marketing analytics, additional attention is needed to study the revolution and potentially disruptive nature of these domains (Petrescu and Krishen 2021, 2022).Considering the substantial impact of digital marketing and marketing analytics in the current competitive and demanding business landscape, the ...

  8. How digital marketing evolved over time: A bibliometric analysis on

    Figure 1 showed the key trends in annual scientific production in the DM field. The timeline can be broadly divided into two main decades with varying trends in annual publications. Although research on digital marketing and related topics had begun as early as 2000, digital marketing studies were almost overlooked by the researchers during the first decade (2000-2010).

  9. How digital technologies reshape marketing: evidence from a ...

    Digital technologies are now imperative for markets and society, and digital transformation is becoming a key area of business innovation. However, digital transformation is complex, and firms still lack the abilities to fully grasp and exploit its opportunities. This study investigates how digital technologies are currently implemented by companies. In particular, since digital transformation ...

  10. Trends and patterns in digital marketing research: bibliometric

    In today's digital era, the importance of digital marketing has increased from one year to another as a way of providing novel properties for informing, engaging, and selling services and products to clients. The research's aim is to investigate trends and patterns in the area of digital marketing research from 1979 to June 2020 through a bibliometric analysis technique. A total of 924 ...

  11. (PDF) DIGITAL MARKETING

    Digital marketing is the process of advertising of products or services of companies using dig ital. technologies available o n internet including mobile phones, display advertising, and any o ...

  12. The Rise of New Technologies in Marketing: A Framework and Outlook

    Speci cally, new technology (1) sup-. provides new types of data that enable new analytic methods, (3) creates marketing innovations, and (4) requires new strate-gic marketing frameworks. It is important to keep in mind that human representatives of the rm with machine agents, facilitat-. and Cian 2022).

  13. Social media in marketing research: Theoretical bases, methodological

    For example, Lamberton and Stephen reviewed and synthesized 160 articles on digital, social media, and mobile marketing published during the period from 2000 to 2015, while Salo's review of 40 studies assessed the advances in social media marketing research in the industrial marketing field. Notwithstanding their usefulness, these reviews: (a ...

  14. The effect of digital marketing transformation trends on consumers

    1. Introduction. These days, digital marketing has become part of people's daily lives around the world. As of January 2021, there were 4.66 billion internet users worldwide—59.5% of the global population (Statista, Citation 2021).Vietnam alone has 70.3% of the population using the Internet, an increase of 0.8% over the same period last year.

  15. Impact of digital marketing

    The paper is original in terms of reviewing the literature published on the topic, "impact of digital marketing", between years 2012 to 2020. As the world has been forced to go digital due to COVID-19 outbreak, it has become all the more significant to take an account of developments in the field of "digital marketing".

  16. A systematic literature review: digital marketing and its impact on

    Design/methodology/approach. A systematic literature review has been conducted on digital marketing, and its implementation in SMEs. The impact of digital marketing on SMEs performance is observed over the past 12 years through the resources which are undertaken for the study, namely, Science Direct, Scopus, Springer, IEEE Explorer, ACM Digital Library, Engineering Village, ISI Web of ...

  17. Digital Marketing

    By: Ayelet Israeli, Leonard A. Schlesinger and Matt Higgins. Early direct-to-consumer (DTC) companies relied on plentiful capital and low-cost digital marketing to power growth. But as this sector has matured, capital is more constrained, social media is more cluttered, and customer acquisition costs are rising.

  18. Role and Applications of Digital Marketing in Digital Era: A Review

    With the introduction of digital marketing in the year 1990 the means of selling products and promoting businesses has completely changed, and it has seen a massive growth in recent years. ... This paper is focused on the role and applications of digital marketing to show its suitability for current situations. It starts with an introduction to ...

  19. (PDF) A Literature Review on Digital Marketing Strategies and Its

    Based on the literature review, the researchers identified the following themes: digitalization and digital marketing, digital and traditional modes of marketing, social media as a digital ...

  20. PDF A Study On Digital Marketing And Its Impact On Consumer Behavior

    • To research how digital marketing has affected consumer behavior. Scope of the study 1. The study sheds light on the effectiveness of digital marketing for businesses from a consumer standpoint. 2. The survey provides information on the types and formats of digital marketing that consumers prefer. 3.

  21. Marketing Articles, Research, & Case Studies

    In a case study, Doug Chung shares what marketers can learn from the boyband's savvy use of social media and authentic connection with listeners. Marketing research from Harvard Business School faculty on issues including advertising, crisis communications, social media, digital marketing techniques and strategy.

  22. (PDF) Digital Marketing: A Review

    Digital marketing is the marketin g of products or services us ing digital. technologies, mainly on the Internet, but also including mobile phones, display. advertising, and any other digital ...

  23. The Effect of Digital Marketing Strategy, Social Media Use, and Service

    The study provides practical implications for e-commerce companies in Jakarta, emphasizing the importance of holistic strategies that integrate digital marketing, social media, and service quality to enhance customer loyalty. This research investigates the effect of digital marketing strategy, social media use, and service quality on customer loyalty within the context of e-commerce companies ...

  24. Green Marketing in the Digital Age: A Systematic Literature Review

    Abstract and Figures. This research aims to analyze and synthesize the research articles published over the past ten years, from 2012 to 2022, that deal with green marketing and digital marketing ...