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  • 11 Best Communication Skills...

11 Best Communication Skills for Your Resume (With Examples)

11 min read · Updated on February 13, 2024

Ken Chase

Are you properly conveying communication skills in your resume?

When it comes to employment skills, few are more important than the ability to effectively communicate with others. No matter your profession, chances are that you'll need some level of communication skill to interact with co-workers, managers, subordinates, and customers. As a result, employers who are evaluating potential hires always want to see evidence of communication skills in a resume.

But which communication skills should you include in your resume to make the best possible impression on employers?

In this post, we'll explain why you need to highlight these skills in your resume, examine 11 of the top communication skills, and offer tips to help you demonstrate those abilities. We'll also provide examples that show you how to include this critical information.

Why should you include communication skills in your resume?

While your hard skills - specific, measurable, job-related abilities - typically form the core of any job description's required qualifications, soft skills cannot be overlooked in your resume. In fact, those interpersonal abilities can play a significant role in any hiring decision that involves two otherwise equally competent candidates. If you're competing for a job against someone with equivalent technical capabilities and experience, that difference in soft skills may determine who gets hired.

When you include communication skills in your resume, you're letting an employer know that you have interpersonal abilities that can make you a valuable member of their team. That's an important consideration for any employer, of course. Companies want new hires who can do more than just fulfill their duties; they want team players who fit well within their organization.

Related post : The Essential Steps of Your Communication Process

Types of communication skills

It's important to understand what we mean when we talk about communication skills. For our purposes, we can categorize these skills into three distinct types:

Verbal skills . These communication skills include everything from conveying information or persuading others to public speaking and dealing with customer complaints.

Written skills . Many jobs require the ability to write in a concise and informative manner. These skills can include everything from informal emails to professional briefs, client presentations, and detailed reports for superiors.

Interpersonal skills . The third type of communication skill involves all those abilities that you use to interact with others. They can include things like empathy, active listening, and conflict resolution.

  What are the top 11 communication skills employers want to see?

Below are 11 of the top communication skills for resumes. As you might expect, there are many others that you might want to consider as well. However, these 11 skills are among the most sought-after that employers are looking for in job candidates.

1.     Active listening

Active listening is a prized communication skill. This ability goes well beyond simply hearing what others say, and instead involves the ability to actively understand their message. People with these skills can connect with others, build trust, and participate in collaborative problem-solving efforts.

Active listening includes a host of other skills, including the ability to ask probing questions, provide nonverbal and verbal cues that show that you're paying attention, and paraphrase what you're hearing to confirm your understanding of the message.

Related post : What are the Types of Listening Skills? 8 Types Explained

2.     Empathy

Empathy is a vital interpersonal trait and one of the most important leadership communication skills. People with empathy tend to be more curious and open-minded, have a keener sense of self-awareness, and are less likely to be hostage to their own natural biases and preconceptions. They value other people's perspectives and are willing to entertain ideas that challenge their beliefs.

3.     Conflict management and resolution

Conflict is an inevitable feature of human interaction - including in the workplace. If you have excellent conflict resolution skills, it's important to highlight them in your resume. Employers will be interested in knowing that you're capable of resolving interpersonal conflict in your work setting, since that can have a direct and positive impact on productivity and workplace harmony.

4.     Presentation skills

There are many jobs that require the ability to make presentations to superiors, customers, shareholders, or even coworkers. Good presentation skills enable you to compellingly convey information to others, persuade them to consider your point of view, or simply keep your target audience apprised of relevant developments.

5.     Writing skills

Effective writing skills are important in virtually every industry and a wide variety of roles. Obviously, many jobs will require simple writing tasks like composing emails, but there are a whole host of other writing abilities that employers may be looking for. These can include everything from legal briefs or technical writing to advertising copy, marketing presentations, contract creation, and more. Depending on the job you're seeking, including these important communication skills in your resume could be vital.

6.     Team building

The ability to build and work with teams is another important leadership communication skill for your resume. Whether you're interested in a managerial or executive role, this skill set is something that you'll need to succeed in that leadership position. Effective team builders know how to work with others to solve problems, are skilled in delegating work to competent subordinates, and know how to help team members reach their full potential.

Related post : 20 Key Leadership Competencies for Success (Plus Tips!)

7.     Motivation

Employers also appreciate candidates who possess useful motivational skills. While the ability to set goals, maintain a positive attitude, and rally others to achieve a shared objective is essential for leadership, it can also be an invaluable skill for anyone who works in a collaborative setting. By including these communication skills in your resume, you can ensure that employers recognize your ability to inspire others and drive productivity in the workplace.

Related post : 6 Qualities of Managers Who Practice Inspiring Leadership

8.     Openness to feedback

Hiring managers also want to see that you're capable of receiving feedback, whether it's constructive criticism or praise. These skills reflect a commitment to teamwork and continual improvement, both of which are highly prized by today's employers. It's a bonus if you're also adept at providing feedback to others. That desire to develop as an employee and help others to reach their full potential can make you an attractive candidate for many jobs.

9.     Honesty

You might not think of honesty as a communication skill, but it is. Whether you're an entry-level worker or a manager, it's important for others to know that they can trust your words. Of course, honesty encompasses more than just being truthful. It also includes character traits like trustworthiness, responsibility, accountability, and reliability. Honest people are seen as authentic and confident, traits that all good leaders possess.

10.  Emotional intelligence

As the workplace has grown more complex in recent years, hiring managers have placed greater emphasis on employees' emotional intelligence. That's a fancy term that simply describes your ability to manage your own emotions, understand your own interactions with others, and use that knowledge and insight to control stress, relate to others, communicate in a clear and effective way, and manage conflict.

People with high emotional intelligence often excel at interpersonal relations in the workplace and tend to be competent leaders. Their ability to recognize their own emotions and the feelings of others around them can help them to make more informed decisions. Including examples of your use of emotional intelligence can help to highlight those critical interpersonal communication skills in your resume.

11.  Negotiating

Negotiation skills are also highly prized in most industries, so make sure that you highlight these abilities in your resume too. Successful negotiators are adept at problem-solving, persuasive communication, and conflict resolution - skills that are useful in nearly every industry. Include an achievement in your professional experience section that highlights your negotiation skills, demonstrating how those abilities provided measurable value to a previous employer. 

Tips you can use to highlight these skills in your resume

Of course, being familiar with these different communication skills is just the first step. You also need to know how to highlight them in your resume. The following tips can help you with that process.

Match your skills to keywords in the job posting

Always make sure that you review the job posting to identify specific communication-related skills that are listed as job requirements. Wherever possible, use those exact terms in your resume as you describe various communication skills that you've used in previous jobs. That will help to ensure that your resume is found by an applicant tracking system when an employer conducts a search.

Focus on measurable achievements

Don't just say that you have certain communication skills. Show that you have them by including them as achievements in your resume summary or professional experience section. Make sure that you describe how you used those skills to produce measurable value for your employer. Use real numbers to help the reader understand the type of value you can provide as a potential hire.

Always be brief and to the point

Brevity is important, since hiring managers often sift through dozens or even hundreds of resumes. Make sure that you highlight communication skills and other abilities as concisely as possible to optimize space in your resume. Remember also that your writing skills will be on full display as you create the resume, so you probably won't need to spend much time boasting about them.

Communication skills: resume examples you can use

As we noted, there are several ways that you can highlight communication skills in your resume. You can include mention of them in your resume summary, list several within your core competencies section, and highlight examples of their use in your professional experience section. Below are some examples to show you how this is done.

Communication skills in your resume summary

Detail-oriented Office Manager with 10 years of experience managing office operations and interdepartmental communications. Managed 21-person team responsible for accounts totaling $123 million a year. Researched, drafted, and implemented interoffice communication changes that reduced waste by 22%, expedited internal processing and increased departmental revenue by 19% in the first year.

Communication skills in your skills section

Including these communication skills in your core competencies, or skills, section is a simple matter. Pick the skills that most closely align with the job requirements, and list them in bullet point form alongside other key soft skills and your technical proficiencies. For example:


Email management

Media communications


Team building

Training management

Office management


Time management


Communication skills in your work experience section

When it comes to including your communication skills in a work experience section, you again need to focus on notable achievements. Use real numbers that demonstrate value and create several bullet point accomplishment examples for each job listing in this section. You only need to include a couple of examples of how you used your communication skills, of course, since you'll likely also want to highlight other core job-related skills too. Here are some examples that show how to do this:

Reorganized office information flow to speed up client onboarding and account management, resulting in growth of 12% in client acquisition and an increase of 40% in retention

Created an innovative training program for new office transfers, focused on new skills and employee growth. Program resulted in 60% drop in employee attrition, contributing to a 13% increase in revenues in the first quarter of implementation

Negotiated resolution to client conflict that saved a $2 million project contract and led to a 30% expansion in business with the customer over the next two years

Related post : 47 Accomplishment Examples for Your Resume: Expert Picks

Achieve job search success by including communication skills in your resume

Much of your resume will be devoted to highlighting your job-related skills and experiences, but that's no reason to neglect these important soft skills. Conveying effective communication skills in your resume can be a terrific way to demonstrate that you're the best candidate for any job, and may be just what you need to differentiate yourself from your competition!

Are you still not sure if you've properly included your communication skills in your resume? Get a free resume review from our team of experts today!

Recommended reading:

Soft Skills Explained - and the Top 7 for Your Resume

What Are Skills? (With Examples and Tips on How to Improve Them)

These 14 Leadership Traits Can Fuel Your Career Success

Related Articles:

Do Hiring Managers Actually Read Cover Letters?

How to Create a Resume With No Education

Why You Lose When You Lie on Your Resume: Learning From Mina Chang

See how your resume stacks up.

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  • Resume Tips

Communication Skills on a Resume (Examples + Tips)

Ken Chase profile pic

13 min read

A group of white office workers sit around a large white table that is covered in laptops and has cups of pens and markers on it. All of the workers are looking at a long haired woman at the front of the room who is pointing at a grid of orange, yellow, and pink post-it notes on the wall.

Communication skills are something that almost every employer is looking for – and for good reason. Most jobs require some level of human interaction with coworkers, supervisors, subordinates, customers, or other stakeholders. Employers need employees with these abilities to ensure that their operations run smoothly and productively. It is thus vital to include communication skills on your resume if you want to ensure that you capture an employer’s attention during any job search.

In this post, we will explain why you need to include communication skills on your resume, examine the top five skills you need to highlight and 10 others that you may want to consider, and provide a communications skills resume template you can use to showcase your abilities.

Why should you include communication skills on your resume?

While hard skills will help show that you have the right qualifications for most jobs, soft skills are just as important for success. And when it comes to soft skills, few are as vital as the ability to communicate in a skillful way. By including communication skills on your resume, you demonstrate to employers that you can not only interact with customers, colleagues, and supervisors but also work as part of a cohesive and effective team.

How to include communication skills on a resume

Of course, you need to know how to include communication skills in a resume if you want to effectively convey these abilities to employers. To do that, you need to illustrate these skills in various sections of the resume rather than simply claim that you possess them. The following tips can help you ensure that your inclusion of these skills is as compelling as possible:

Don’t just list “excellent communication skills” in your skill section and assume that you’re done. You’ll need to include examples of how you used those abilities to solve problems, create value, or otherwise benefit your previous employers.

Make sure that your resume includes all the key qualifications you find in the job posting, using those exact terms. If a skill like team leadership is cited as a qualification, use that term in one of the achievement examples that you include in your resume.

Use real numbers to quantify the results your achievements provided for those prior employers. For example, instead of just writing that you used negotiation skills to close multiple deals for your last employer, show real value by quantifying those results: “Successfully negotiated and closed new client deals valued at more than $27 million.”

Communication skills resume template

If you’re wondering how all this might look in your resume, it may be helpful to see a simple template for including communication skills on your resume. Below, we’ve provided an easy-to-follow template that you can use to organize your own resume.

[Your name, phone number, email, LinkedIn URL]

[Headline, including desired job title]

[Summary statement. This should be 3-5 sentences highlighting your key skills and achievements to demonstrate value. Think of it as an elevator pitch that sells your qualifications to employers.]

[Core competencies section. This section should include both hard and soft skills. You can list any required communication skills here but be prepared to also highlight them in achievements in other sections of the resume.]

[Professional experience. This section should list your previous jobs in reverse order, beginning with your current or most recent position. Include the company name, job title, and employment dates for each position. Below each job, include several bullet point achievements – including those that relied on your communication skills.]

[Education. Your educational section needs to include the schools you attended, the years of attendance, course of study, degrees earned, and any relevant coursework. ]

Communication skills resume example

We’ve also put together a sample resume that highlights communication skills that you can use for inspiration or as a customizable guide for your own resume.

John Johnson

555-555-5555 • [email protected] •

Lead Corporate Negotiator with 10 Years of Fortune 500 Experience

Proven corporate negotiator and deal-closer with 10 years of success in closing multimillion-dollar client deals in the finance and manufacturing sectors. Organized, managed, and led a 20-person acquisition and merger team that created more than $500 million in value for our clients. Personally negotiated ABCD Corp. merger with EFG Inc, increasing company value by 23% while saving more than 1300 jobs.

Core competencies

Motivational speaking

Team building



Computer proficiency

Data analysis

Media relations


Professional experience

ABCD Corp, 2015-2023

Chief Negotiator, Mergers & Acquisitions (M&A) Division

Led teams responsible for identifying M&A prospects to further company growth plans

Oversaw creation of M&A outreach, negotiation, and closure plans

Negotiated deals worth more than $400 million, with 72% M&A success rate

 Alpha, Inc., 2009-2015

Lead strategist, M&A

Created merger and acquisition strategies that successfully led to more than 35 completed deals in a 6-year period

Developed negotiation presentation plans that were used to achieve a 62% success rate by negotiation teams

Created and managed negotiator training program that boosted overall closure success rate for M&A by 29%


Bachelor of Communications, GoodSpeak College, 2008

Coursework: Digital Communications, Media Relations, Public Relations, Persuasive Speaking, Negotiation Theory

Different communication skills to highlight on your resume

When you’re evaluating your own communication skills, it’s important to remember that they all fall into two main categories. Those two forms of communication include verbal and nonverbal communication. Let’s consider each to get a better idea of how they can help you in your career.

Verbal communication

Most people are intimately familiar with verbal communication, which involves the use of words to convey ideas and messages. Verbal communication can occur person-to-person, in a phone call, during a video conference, or through text, email, and other forms of writing. This type of communication is an effective way to deliver information, share new concepts, and solve problems.

Nonverbal communication

While verbal communication is important, many experts believe that seventy percent or more of all human communication occurs without words. This nonverbal communication includes subtle things like facial expressions, body language, posture, and the tone of your voice. Even something as simple as maintaining or avoiding eye contact can impart useful information to other people.

Top 5 communication skills employers look for

Before you start listing communication skills in your resume, it can be helpful to ensure that you have a better idea of the type of abilities today’s employers are looking for. In the following sections of this post, we will examine some of those key communication skills, beginning with the top five communication skills that most employers always appreciate.

Emotional intelligence is more important than ever before. As the workplace grows ever more complex, employers need to know that each member of their team is cognizant of their colleagues’ emotions and points of view. This is especially true in environments where collaboration and workplace harmony are essential for success.

It is one thing to be able to communicate an idea. It is often quite another to do with the type of clarity that most people need if they are to fully understand your message. Whether you are giving directions or taking them, it is important to be able to do so in a direct and clear way. For example, if you not only provide instructions but offer an example that effectively illustrates those directions, you’re more likely to be understood by others.

Honesty and integrity in your communications are the most important keys to gaining others’ trust. Every employer wants to build a team made up of people who say what they mean and follow through on their word. Honest employees can be relied upon to be both responsible and accountable for their actions, transparent in their actions, and authentic in all their dealings.

Team building is a powerful skill that demonstrates an ability to communicate with others, collaborate as part of a group, and even motivate colleagues to reach new heights of success. Good team builders are adept at things like delegation, inspirational messaging, and problem-solving. This skill is one that is often associated with managers – but make no mistake: employers appreciate seeing it on the resume of any job candidate.

Active listening

Active listening is a skill prized by many employees because those who possess this ability can do more than just hear messages from others. They are also adept at understanding the true meaning of any message because they actively engage in conversations and know how to use questions and reflective listening to ensure clarity.

10 other communication skills to highlight in a resume

Of course, those five critical skills are just a small subset of the full range of abilities you can cite to demonstrate your communication skills. Below, we’ve compiled a list of 10 other communication-related skills that you can include in your resume to illustrate your ability to articulate information to others.

1.      Presentation

Are you experienced in giving presentations ? If so, then turn that skill into an accomplishment in your work experience section. For example:

Supplied superior customer service training and presentations to external and internal stakeholders, reducing training time and costs by 10% over 2 years.

2.     Negotiation

Negotiation skills will benefit you in many different industries including sales, business development, and law. Showing that you successfully negotiated a deal will display your great communication skills. Here is an example of how that might be conveyed in a resume:

Experienced in delivering high-quality work products in a variety of subject matter areas, building effective case strategies, and negotiating high-value, multimillion-dollar contracts for corporate clients.

3.     Coordinating human resources

It is impossible to manage or coordinate other people’s activities without effective communication skills. If you’ve ever managed people at any level of an organization, you can illustrate this ability in your resume through a well-constructed example of a quantifiable achievement.

Managed a team of 26 customer service employees, decreasing staff turnover by 20% with improved morale, and increasing customer satisfaction and retention by 15%.

4.     Written communication

Written communication is a vital skill for writers, marketers, office staff, and many other workers. While your whole resume serves as a testament to your writing ability, you can give more weight to your writing skills by mentioning how they've helped you succeed professionally. For example:

Created headlines, edited copy, and designed graphics and pages for both print and digital platforms.

5.     Conflict resolution

Whenever humans interact, there is always the potential for interpersonal conflict. If you’re adept at resolving these types of issues, you should demonstrate that by citing examples of your conflict resolution skills in your resume.

Regularly called upon to defuse conflicts within the team to reduce distraction and ensure that our combined attention remained 100% focused on our collective mission objective.

6.     Collaboration

As we mentioned earlier in the post, teamwork is essential in many different types of jobs. If your talents include the ability to collaborate effectively with others, then you should make sure that your resume includes that skill. Pick one or more jobs where you relied on this ability for success and include a bullet point example of how it benefited the company.

In collaboration with my team and other departments, successfully reorganized our sales process to increase lead generation by 22%, improve sales conversions by 18%, and increase profits by 19%.

7.     Persuasion

The ability to persuade others can be a vital communication skill that can help you supercharge your career. It is also one of those skills that most employers will prize, especially if you can demonstrate how your persuasiveness can add value to their bottom line. One way to illustrate that persuasive ability is to highlight instances where you’ve been able to persuade others in ways that benefited your employers. For example:

Led acquisition advance team tasked with persuading target company leaders to consider selling their enterprises. Utilized persuasive techniques to achieve more than 19% success rate on first attempts, 52% success rate on second contact.

8.     Open-mindedness

One of the most important communication skills these days involves the ability to maintain an open mind. Are you someone who values other people’s perspectives and ideas? Do you enjoy brainstorming with others to come up with new and creative solutions to problems? If so, then that open-minded approach to new information and points of view is a strength that you should share on your resume.

Led diverse team in collaborative effort to brainstorm new ideas and solutions for needed technological system changes, resulting in implementation of new systems that improved company logistical efficiency by 33%.

9.     Motivational speaking

Your ability to inspire others by using your voice to motivate them to new heights of success can also be an attractive communication skill for many employers. After all, motivational skills are essential for any management or leadership position. If you’ve ever been in any situation where you needed to motivate your colleagues to achieve a goal, be sure to include that as one of your achievements.

As team leader, incorporated daily stand-up meetings to motivate and focus team members, which helped increase productivity by 28% in just 6 months.

10.  Giving and receiving feedback

Employers also want to know that you’re capable of receiving feedback, and even providing it depending on your role. Are you someone who always wants to hear constructive criticism or even negative feedback? That desire to be accountable so that you can continue to improve is something that employers will be eager to know about you. They’ll also appreciate your ability to offer constructive advice to other members of your team.

This is one of those skills that you may want to highlight in your summary statement if you’re focused on receiving criticism. For example:

Dedicated team leader who seeks out constructive feedback to fuel consistent growth and improvement in performance metrics.

On the other hand, if you’re usually the one providing the feedback, you may want to mention that in one of your work history achievements.

Provided monthly, quarterly, and annual performance reviews for team members, as well as more frequent feedback designed to prevent performance issues before they became serious problems.

Your communication skills on a resume can make all the difference

Knowing which communication skills to put on a resume could help determine the type of impression you make on any prospective employer. That’s why it’s so important to understand which skills employers are looking for and make sure that your skills align with those needs. 

So, take the time to assess your key communication skills and pay careful attention to the qualifications cited in any job posting. If you can ensure that those cited skills align well with the communication skills on your resume, you can increase your chances of landing an interview.

Want to ensure that you have the right communication skills on your resume? Head on over to get your free resume review from our team of experts to learn whether your resume has what it takes to help you achieve your job search goals.

Recommended reading:

The Best 10 Skills to Put on Your Resume

Top 15 Skills Employers Are Hiring For in 2023

Interpersonal Skills Can Give You the Competitive Career Advantage You Need

Ken Chase, Freelance Writer

During Ken's two decades as a freelance writer, he has covered everything from banking and fintech to business management and the entertainment industry. His true passion, however, has always been focused on helping others achieve their career goals with timely job search and interview advice or the occasional resume consultation. When he's not working, Ken can usually be found adventuring with family and friends or playing fetch with his demanding German Shepherd. Read more resume advice from Ken on  ZipJob’s blog .

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  • Career Blog

30 Effective Communication Skills to Include in a Resume

what to write about communication skills in a resume

As job seekers, we often hear the phrase “communication skills” mentioned in job postings, interviews, and networking events. It’s not surprising considering that effective communication is an essential aspect of any job, regardless of the industry.

In today’s competitive job market, candidates must showcase their communication skills on their resumes to stand out from the crowd. Effective communication skills on a resume can demonstrate your ability to articulate ideas, build relationships, solve problems, and contribute to team success.

This article will cover 30 effective communication skills to include in a resume, providing job seekers with valuable insights on how to highlight their communication proficiency. Read on to discover the best ways to showcase your communication skills and get noticed by employers.

Verbal Communication Skills

Exceptional communication skills are essential for success in any profession. Verbal communication skills, in particular, enable us to express our thoughts, ideas, and emotions effectively. In this section, we will discuss five essential verbal communication skills that you should highlight in your resume.

1. Public Speaking

Public speaking is a skill that can intimidate many people, but it’s one that’s necessary in many professional settings, from pitching ideas to presenting reports. The ability to deliver confident and articulate presentations can set you apart from your peers. If you have experience delivering presentations and addressing large groups, make sure to showcase this skill on your resume.

2. Active Listening

Active listening is the ability to listen intently to someone, to understand their message and respond appropriately. This skill requires focus, patience, and empathy. In today’s fast-paced business environment, people are often in a rush to give their opinion and overlook the importance of listening. Highlighting active listening on your resume can demonstrate that you are a team player who values collaboration.

3. Negotiation

Negotiation is critical in many professions such as sales, marketing, and law. The skill to persuade others to a common ground and achieve desired outcomes can be the difference between you and your competitors. The ability to negotiate could also be useful in day-to-day work situations like getting deadlines extended or managing client expectations.

4. Persuasion

Persuasion is the ability to influence others’ decisions or opinions by presenting logical arguments with supporting evidence. This skill is especially useful in sales, marketing, and advertising. Having persuasive skills can help you close more deals, generate leads, and create compelling marketing campaigns.

5. Confidence

Confidence is a vital component of effective verbal communication. It helps you articulate your message with clarity, conviction, and authority. Confidence helps establish trust with clients and colleagues, giving them the assurance that you know what you are talking about. High confidence levels also help when meeting new people or networking.

Verbal communication skills are a critical component of any successful career. Emphasizing these five skills on your resume can help you differentiate yourself positively from other candidates. Make sure you highlight your experiences and achievements in these areas and include any relevant metrics where possible.

Written Communication Skills

When it comes to job applications, written communication skills are crucial. Hiring managers want to know that potential employees can write clearly and accurately. Here are five key skills to highlight on your resume:

Grammar and spelling

Poor grammar and spelling can make even the most impressive content appear sloppy and unprofessional. Attention to detail is important when it comes to written communication. Be sure to review your work for errors and consider using spell check and grammar check tools.

Organizing ideas

Strong writing is well-organized and easy to follow. Before you start, think about the structure of your content. Consider using headings or subheadings to break up large sections of text. An outline can also be helpful to ensure your ideas flow logically.

Writing concisely

In today’s fast-paced world, attention spans are short. To be an effective communicator, it’s important to get to the point quickly. Cut unnecessary jargon and keep paragraphs short. Consider using bullet points or numbered lists to make key points stand out.


Employers want to see that candidates can write content that engages readers. A great way to do this is through storytelling. Include personal anecdotes or case studies when possible. This makes your content more relatable and memorable.

Adaptability to different styles

Different writing styles may be required depending on the job or project. The ability to adapt your writing style is essential. Be sure to read job descriptions carefully and tailor your resume accordingly. Familiarize yourself with different writing styles and be willing to adapt as needed.

Effective written communication skills are important for anyone looking to secure a job. Highlighting your skills in grammar and spelling, organizing ideas, writing concisely, storytelling, and adaptability to different styles on your resume can set you apart from other candidates. Nonverbal communication skills are just as important as verbal skills when it comes to effective communication. In fact, nonverbal communication can play a significant role in conveying a message, sometimes even more so than the words themselves. Here are the top five nonverbal communication skills that you should include in your resume:

1. Eye contact

Maintaining eye contact with your audience is one of the most important nonverbal communication skills. It indicates that you are confident, engaged, and interested in the conversation. Avoiding eye contact can be interpreted as disinterest, discomfort, or even dishonesty. Be sure to practice making eye contact with others when speaking with them, as this will not only help you communicate more effectively but also make you appear more trustworthy and confident.

2. Body language

Body language refers to the way you hold yourself during conversations. Your posture, movement, and facial expressions can all communicate nonverbally to your audience. Good body language conveys confidence, openness, and trustworthiness. Some examples of effective body language include standing or sitting up straight with your shoulders back, nodding your head to indicate understanding and agreement, and leaning slightly forward to show interest.

3. Tone of voice

The tone of your voice can convey a great deal of information about the message you are trying to communicate. The way you speak can signal whether you are confident or unsure, excited or bored, sincere or insincere. When speaking with others, make sure to vary your tone of voice to reflect the message you are trying to convey. Use tone to communicate enthusiasm, concern, interest, or conviction.

4. Facial expressions

Facial expressions can say a lot about your emotions and your intentions. A smile can signal warmth and friendliness, while a frown can indicate displeasure or discomfort. Raised eyebrows can show surprise or curiosity, while a furrowed brow may signal worry or concern. When communicating with others, be aware of your facial expressions and strive to use them consciously to convey your message.

5. Gestures

Gestures are another important nonverbal communication skill. They can be used to emphasize a point, communicate a feeling, or convey information. For example, pointing can be used to indicate direction or highlight a specific object, while hand gestures can be used to express excitement, agreement, or even frustration. Be careful not to overuse gestures, as excessive or inappropriate gesturing can be distracting and detract from your message.

Nonverbal communication skills are an essential part of effective communication. Be sure to include these skills in your resume, as they are highly valued by employers and can be a critical factor in your success in the workplace. Practice these skills regularly, and you’ll be well on your way to becoming a master of nonverbal communication.

Interpersonal Communication Skills

When it comes to building strong relationships with colleagues, clients, and managers, interpersonal communication skills are vital. Below are five skills you should include in your resume, along with tips for improving them.

Empathy is the ability to understand others’ feelings, thoughts, and perspectives. It’s a crucial skill for effective communication because it helps you connect with others on a deeper level. To improve your empathy, try to put yourself in the other person’s shoes. Listen actively, and ask questions to clarify their perspective.

Conflict resolution

Conflict resolution is the ability to resolve differences and disagreements with others in a productive way. This includes finding common ground and compromising when necessary. To improve your conflict resolution skills, practice active listening, and avoid taking sides. Focus on finding a solution that works for both parties.


Collaboration is the ability to work effectively with a team towards a common goal. This requires good communication skills, as well as the ability to share ideas and listen to other people’s input. To improve your collaboration skills, practice active listening, and ask for feedback from others. Be open to new ideas, and make sure everyone on the team feels heard.

Giving and receiving feedback is an important part of effective communication. It helps you improve your performance, as well as build stronger relationships with others. To improve your feedback skills, make sure you’re clear and specific when giving feedback. When receiving feedback, try to be open-minded and non-defensive. Take the feedback as an opportunity to grow and improve.

Understanding cultural differences

In today’s globalized world, it’s essential to understand and respect cultural differences. This includes differences in communication styles, customs, and values. To improve your cultural understanding, educate yourself on different cultures and customs. Be open-minded and respectful when interacting with people from different backgrounds.

Including these five interpersonal communication skills in your resume can help you stand out as a strong communicator and team player. By practicing empathy, conflict resolution, collaboration, feedback, and cultural awareness, you can build stronger relationships with colleagues and clients, and contribute to a more positive work environment.

Leadership Communication Skills

Effective communication is crucial in any leadership position as it helps leaders to inspire, guide, and motivate their team members towards a common goal. In this section, we will discuss the following leadership communication skills that should be included in a resume:

Motivating team members is one of the primary responsibilities of a leader. An effective leader should be able to communicate with their team members in a way that inspires them to achieve their best performance. This can be achieved by recognizing and rewarding team members’ achievements, offering constructive feedback, and creating a positive work environment that fosters growth and development.

Delegating tasks is an essential aspect of leadership communication. Leaders must be able to effectively communicate their expectations to their team members and delegate tasks according to their strengths and weaknesses. A good leader should be able to trust their team members to handle delegated tasks effectively, while still providing guidance and support when needed.


Inspiring team members is another critical leadership communication skill. A great leader should be able to inspire their team by setting a good example, effectively communicating their vision, and creating a sense of purpose that motivates team members to work towards a common goal.

Visionary communication

A visionary leader must communicate their vision to their team members effectively. This involves creating a compelling message that inspires team members to work together towards a common objective. Visionary communication should highlight the benefits and outcomes of the vision, helping team members to understand how their contributions can help realize the vision.

Decision making

A leader must make informed decisions that benefit the entire team. Decision-making skills are critical in leadership communication as they can help teams to avoid roadblocks and stay on track towards their goals. Effective decision-making involves analyzing relevant data, communicating with team members, and weighing up different perspectives before making an informed decision.

Effective leadership communication skills are essential for any leader looking to succeed in their role. By including these skills in your resume, you can demonstrate your ability to lead, inspire, and motivate teams towards a common goal, making you a valuable asset to any organization.

Technological Communication Skills

Technology has revolutionized the way we communicate, and to succeed in today’s workplace, it’s important to have strong technological communication skills. Here are five technological communication skills that will make you a valuable asset to any team.

Email Etiquette

Email is a vital form of communication in the workplace, and mastering email etiquette is crucial. Clear and concise subject lines, proper grammar and tone, and timely responses all contribute to professional email etiquette. Remember to always proofread your emails and avoid using slang or abbreviations.

Video Conferencing

Video conferencing allows for remote collaboration and is becoming more common in today’s workplace. It’s important to know how to set up a video conference, use the appropriate software, and dress professionally for the camera. Pay attention to body language, maintain eye contact, and avoid distractions during the call.

Social Media Communication

Social media is no longer just a platform for personal use. Many businesses utilize social media to communicate with customers and collaborate with colleagues. Knowing how to effectively communicate on social media platforms such as LinkedIn and Twitter can give you an edge in your career. Remember to always maintain a professional tone and represent your brand well.

Mobile Communication

With the rise of smartphones and mobile devices, mobile communication has become a significant aspect of workplace communication. It’s important to know how to communicate effectively on mobile devices, including text messaging and mobile email. Be mindful of your tone and response time when communicating on the go.

Virtual Communication

Virtual communication, including remote work and teleconferencing, requires strong communication skills. It’s important to be clear and concise in your communication, avoid technical glitches, and maintain professionalism. Good virtual communication skills can improve collaboration and productivity among remote teams.

Mastering technological communication skills is essential to succeeding in today’s workplace. By improving your email etiquette, video conferencing, social media communication, mobile communication, and virtual communication skills, you will stand out as a valuable employee and team member.

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50 Inspiring Examples for 7 Communication Skills for a Resume

By Editorial Team on November 22, 2023 — 6 minutes to read

When crafting your resume, highlighting your strong communication skills is essential. Here are some top skills to consider and examples of how to showcase them on your resume.

  • Active Listening: Demonstrate your ability to be receptive and engage in the conversation. For example: Successfully facilitated team meetings by actively listening to colleagues and providing constructive feedback.
  • Verbal Communication: Showcase your ability to express ideas clearly and effectively. For example: Presented quarterly reports to the executive board, effectively communicating the sales team’s achievements.
  • Written Communication: Emphasize your capacity to create clear, concise written documents. An example may be: Developed and maintained monthly newsletter for the marketing department, reaching over 500 employees.
  • Empathy: Understanding others helps foster strong professional relationships. For example: Addressed customer concerns with compassion, resulting in significant improvements in client satisfaction.
  • Teamwork and Collaboration: Focus on moments where you contributed to successful team projects. For instance: Collaborated with cross-functional teams to develop and execute a new product launch, achieving a 30% increase in sales.
  • Adaptability: Showcase your flexibility and ability to handle change effectively. Here’s an example: Adapted communication style to accommodate remote work during the COVID-19 pandemic, ensuring a seamless transition for the team.
  • Conflict Resolution: Resolving conflicts efficiently benefits everyone. For example: Mediated disagreements between team members, helping to create a more collaborative and harmonious work environment.

Verbal Communication Skills

Public speaking.

Mastering public speaking can be a game changer for your resume. Employers appreciate candidates who can confidently present information to groups. To showcase your public speaking skills, mention specific experiences where you have delivered presentations or speeches. For example:

  • Delivered a presentation on sustainable business practices to a team of 30 colleagues
  • Facilitated a workshop on effective communication for new employees

Foreign Language Proficiency

Being proficient in one or more foreign languages can set you apart from other candidates. It indicates your ability to communicate with a diverse range of people, which is valuable in a globalized workplace. To highlight your language skills, list the languages you’re proficient in along with your level of fluency. For instance:

  • Fluent in Spanish and French
  • Intermediate proficiency in Mandarin and German

Related: How to Include Language Skills on Your Resume (Examples)

Active Listening

Active listening is an essential verbal communication skill that demonstrates your ability to understand and engage with others effectively. Employers value employees who can listen attentively and respond thoughtfully in discussions. To emphasize your active listening skills, provide examples of situations where you’ve made a difference through attentive listening. Examples might include:

  • Resolved a customer complaint by actively listening to their concerns and implementing a solution
  • Improved team dynamics by being attentive during meetings and encouraging open communication among team members

Written Communication Skills

Professional writing.

In the professional world, written communication is a must-have skill. Your resume should showcase your ability to articulate thoughts and ideas with clarity and precision in different formats (reports, emails, proposals, etc.). To highlight this skill on your resume, use phrases like:

  • Developed and edited company newsletters, enhancing employee engagement
  • Created detailed project proposals, securing client approval and project funding
  • Drafted and revised technical documentation, ensuring user-friendly clarity and accuracy

Business Correspondence

Effective business correspondence involves crafting clear and concise emails, memos, and letters tailored to various audiences. Showcasing this skill on your resume can demonstrate your expertise in professional etiquette and the ability to adapt your writing style to different scenarios. Here are some examples:

  • Collaborated with international teams, sending clear and concise email correspondence to prevent miscommunications
  • Generated persuasive sales emails that contributed to a 15% increase in client conversion rates
  • Wrote concise and informative weekly memos to upper management, providing updates on project progress

Interpersonal Communication Skills

Conflict resolution.

When listing your conflict resolution skills on your resume, be specific about the techniques you employ:

  • Skilled in using active listening to pinpoint underlying issues and complaints.
  • Experienced in mediating disagreements between colleagues to find a mutual agreement.
  • Proficient in providing constructive feedback and reinforcing positive communication behaviors.

Collaborative Teamwork

Highlight your ability to work effectively with others by showcasing the following abilities:

  • Proven track record of successful group projects and team initiatives.
  • Ability to adapt communication style based on team dynamics and members’ strengths.
  • Skilled in brainstorming, group problem-solving, and co-creating ideas with diverse team members.

Showcase your ability to understand and relate to others’ feelings and emotions by including these skills in your resume:

  • Empathetic and compassionate attitude to foster a positive work environment.
  • Demonstrated ability to provide emotional support and encouragement to team members in stressful situations.

Digital Communication Skills

Social media.

Nowadays, social media plays an important role in promoting a company’s brand and engaging with customers. Highlight your experience in leveraging social media platforms to advocate brand values and enhance customer relationships. Include these skills in your resume with statements like:

  • Managed corporate social media accounts to establish a consistent brand voice and engage with customers.
  • Successfully increased follower count and engagement on various platforms by creating relevant content.

Online Meeting Management

Effectively managing online meetings is a skill that demonstrates your ability to keep participants engaged and ensure productive outcomes. Emphasize your ability to plan, host, and facilitate virtual meetings using platforms like Zoom or Microsoft Teams. Here are some examples of how to put those skills on your resume:

  • Experienced in scheduling and hosting virtual meetings, ensuring timely starts and focused discussions.
  • Skilled in facilitating online meetings with participants from diverse backgrounds, fostering collaboration and decision-making.

Frequently Asked Questions

What are some strong examples of communication skills to include on a resume.

Consider showcasing a range of communication skills, such as active listening, clear writing, public speaking, and negotiation. For example:

  • Active listening: “Consistently praised for effectively capturing project requirements through attentive listening in client meetings.”
  • Clear writing: “Developed company-wide email guidelines to ensure clarity and professionalism in written communication.”
  • Public speaking: “Delivered engaging and informative presentations at industry conferences, demonstrating strong public speaking skills.”
  • Negotiation: “Successfully negotiated contracts with suppliers, resulting in a 12% reduction in supply chain costs.”

How can I effectively showcase teamwork and collaboration abilities on my resume?

To emphasize your teamwork and collaboration skills, think about the projects you’ve participated in and your role in those projects. Examples:

  • Successfully worked on cross-functional teams to complete projects on time and under budget.
  • Collaborated with colleagues to innovate and implement improvements, increasing department efficiency by 15%.
  • Facilitated open and constructive conversations within a diverse team environment, fostering trust and accountability.

What are some tips for highlighting written communication skills in a resume?

When showcasing written communication skills, focus on the outcomes your writing has achieved. For example:

  • Crafted client proposals that consistently resulted in increased contract value and successful project launches.
  • Edited and proofread internal communications, ensuring consistent tone and style across departments.
  • Authored monthly newsletter with a growing subscriber base, receiving positive feedback for engaging and informative content.

Which techniques can demonstrate strong verbal communication abilities on a resume?

To illustrate your verbal communication skills, highlight situations where your speaking abilities played a critical role. Examples:

  • Delivered persuasive sales pitches, resulting in a 20% increase in closed deals.
  • Articulated complex technical concepts to non-technical stakeholders, facilitating successful project rollouts.
  • Mediated conflicts between team members, fostering a positive work environment and promoting effective problem-solving.

How can one emphasize active listening skills when creating a professional resume?

To showcase your active listening skills, emphasize your ability to understand and respond to others’ ideas and concerns. Think about instances where your attentive listening has positively impacted projects. For example:

  • Acted as a key liaison between departments, ensuring clear communication and understanding of project goals and tasks.
  • Routinely sought input and feedback from team members, incorporating ideas into project plans and processes.
  • Demonstrated a diplomatic approach in meetings and discussions, fostering open communication and maintaining team harmony.

What are some strategies to showcase problem-solving and leadership skills on a resume?

To highlight problem-solving and leadership skills, focus on examples where your actions led to positive outcomes. You might include:

  • Successfully led a team through a challenging project turnaround, implementing targeted solutions to deliver on-time and within budget.
  • Mentored junior employees, providing guidance and support that contributed to their successful progression within the company.
  • Identified inefficiencies in work processes and implemented process improvements, resulting in a 25% increase in productivity.
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Communication Skills on Resume: What Do Recruiters Look For?

Need to demonstrate communication skills to land a job? Copy these examples and follow these practical tips for showing those skills on your resume.

3 years ago   •   8 min read

"This role requires excellent written and verbal communication skills."

If this line looks familiar, that’s because it’s on nearly every job description. It’s kind of a no-brainer — nearly every job requires some form of communication, so employers want to see evidence of those skills on your resume.

The question is, how do you convince a hiring manager you have what it takes based on your resume alone? How do you show you have great communication skills without simply stating that you’re “great at communication.”

In this article, we’ll discuss how to show your strong communication skills through detailed examples, the best competitive communication skills to highlight on your resume, and what recruiters are really looking for when they ask for good communication.

Why is communication so important

Communication is a hidden skill — you use it all the time, but rarely notice it. In some jobs, the need for clear communication is obvious, like if the position involves a lot of writing or public speaking . In others, it’s more subtle, but things like taking direction, working with clients, and conflict resolution are all clear forms of workplace communication. Every position, no matter the field, can benefit from good communication, hence why it’s a must-have for your resume.

How to demonstrate communication skills on your resume

Here are the top tips for listing communication skills on your resume:

  • Remove vague words like “communication skills”, and instead, list detailed, specific examples of times you’ve communicated well.
  • Review the job description to identify the kinds of communication skills the job is looking for, such as presenting, influencing, managing, and written communication, and detail your experience with these particular skills.
  • Use strong action verbs and quantified results to create memorable statements. For example, instead of writing “Responsible for communication,” state that you “orchestrated a communication strategy that increased team efficiency by 30%.”
  • Use bullet points to make your points easy to scan.
  • Highlight relevant hard skills like languages that show your ability to communicate well.

Now, let’s dive into what skills recruiters are really looking for when they ask for “good communication” and the best examples of communication skills to include on your resume.

How to show communication skills through your bullet points

What recruiters mean by “good communication skills”

When recruiters ask for candidates with good communication skills, they’re not just looking for people who know how to chat around the office. They’re looking for candidates who can effectively communicate with colleagues and clients, discuss performance, resolve conflicts, and have experience communicating in their particular professional setting - be it a team environment, a remote workplace, social media, or delivering presentations.

The best way to determine what type of communication each particular role requires is to look at the job description. Here is a list of commonly sought-after communication skills you’ll likely see listed in a variety of job postings:

  • Speaking and listening
  • Negotiating
  • Teamwork and relationship building
  • Sales and pitching
  • Business writing
  • Social media
  • Visual communication
  • Marketing copy
  • Giving and accepting feedback

If you’re looking to get more specific, check out our list of skills and keywords , broken down by your industry and job title.

Where to list communication skills on your resume

Communication is a soft skill, which means the do’s and don’ts of listing it on your resume are simple:

  • Don’t list communication in your skills section or write that you have “excellent communication skills.” When it comes to communication, you need to show, not tell!
  • Do describe accomplishments that involve good communication throughout your resume, in your work experience, resume summary, and education section.
  • Do mention hard skills related to communication in your skills section, such as language proficiency and digital tools like Slack or Teams.
  • Do use your resume itself as an example of good communication. This means proper grammar, no spelling mistakes, and good punctuation.

How to describe communication on your resume

The first step in highlighting good communication skills is to avoid repeating the same word or phrase over and over. When building your bullet points, try these action verbs instead:

  • Interpreted
  • Corresponded

Top communication skills to put on your resume - with examples

Here are the top communication skills to list on your resume that are relevant to almost all industries, with examples of how to showcase these skills through quantified bullet points.

Conflict resolution

Whether you're negotiating million-dollar contracts or resolving customer complaints, conflict resolution is a critical skill in any workplace. It involves handling disputes effectively, mediating between parties, and arriving at mutually beneficial solutions. On your resume, illustrate these skills by explaining an issue, how you resolved it, and what benefits your company gained. For example:

  • Supported management with handling and resolving human resources issues, decreasing employee complaints by 70%.
  • Resolve customer disputes and enhanced customer satisfaction ratings by 25%.

Digital tools and social media expertise

In today's digital environment, proficiency in modern communication tools like Slack, Zoom, or Microsoft Teams is essential, while social media expertise is increasingly in demand for marketing and customer-facing roles. Demonstrating your ability to effectively use these tools can set you apart in a competitive job market.

Describe your skills by detailing what particular tools you’re proficient with, and include results-based data, such as social media campaigns you’ve run or the number of teams you've collaborated with on Slack. For example:

  • Efficiently managed team projects and communications across global time zones using Slack and Zoom, leading to a 40% increase in project delivery efficiency.
  • Directed 10+ social media campaigns for RSP clients on Facebook, Twitter, and Instagram.

Leading meetings and team collaboration

Discussing leading meetings and team projects highlights your ability to convey ideas, engage with audiences, and facilitate group interaction. These skills reflect not only good communication but also leadership and management skills. To show this, describe an accomplishment demonstrating your ability to manage personnel, host meetings, or coordinate reports and other correspondence. For example:

  • Managed international stakeholders in India, United Kingdom, and Hong Kong by hosting daily standups and coordinating weekly status reports.

Verbal and written communication skills

Highlight both your verbal and written communication skills by mentioning presentations, reports, emails, or projects. Include hard numbers — like the number of marketing emails you wrote, new leads generated, or major accounts you landed — to show the positive outcome of your involvement. For example:

  • Wrote and produced 100+ client prospecting video emails, leading to 50+ leads and landing major accounts.

Delivering education and training

Training others is an invaluable skill that showcases leadership, communication, and conflict resolution. If you've led training, mentored new staff, or guided clients through a complicated process, highlight these accomplishments. For example:

  • Directed and advised 10+ business partners through annual talent assessments, discussions, and proactively pipelining for future openings.

Communicating with clients

Building relationships with clients is another soft skill closely related to communication. Creating a positive atmosphere, maintaining client relationships, and reaching out to community partners are all valuable skills. Including metrics elevates your bullet points from subjective to objective. For example:

  • Established and maintained positive internal and community relations through on-site recruitment and telecommunications, ensuring 93% community acceptance.

How to show communication skills in different sections of your resume

As mentioned above, you can showcase great communication skills throughout your resume, as well as in your cover letter, online profiles, and during any professional correspondence. Here is how to showcase different communication skills in various sections of your resume:

Under professional work experience

The work experience section of your resume is the best place to list communication skills. You don’t need to have worked in a communication-heavy role to do this — every job uses communication skills. Using the job description as a starting point, identify what kind of communication skills the position requires and address each one with a bullet point accomplishment.

Demonstrate communication skills on a resume by including relevant bullet point accomplishments.

Once you’ve done that, use the tool below to search for skills for the job you’re applying to. You also have the option of adding in your resume — the tool will quickly scan it and tell you which skills are missing and which you need to add.

Through education, projects, and activities

If you don’t have a lot of paid work experience, or you’re struggling to find examples of good communication, that’s okay. Personal or academic projects and extracurricular activities can be used to show excellent communication skills, especially if you’re a current student or recent graduate.Use action-focused bullet points for these, too, and include metrics wherever possible.

List your accomplishments in bullet points to highlight communication skills from projects and activities.

In your hard skills section

You shouldn’t list communication in the skills section of your resume, but you can list hard skills that demonstrate strong communication. Language proficiency , is a great skill to inclide here, as well as particualr digital communication tools, such as Slack, Zoom, Trello, or Microsoft Teams.

List hard communication skills like language fluency in the skills or additional section of your resume.

In your cover letter

Showing most soft skills on a resume is difficult because there’s no way for hiring managers to evaluate those skills for themselves. Communication is an exception to this rule — Your resume itself, and in particular your cover letter , is a direct example of your written communication skills. Make sure your application, and any other communications, are well-written, succinct, and error-free by always proofreading to catch any errors.

Common mistakes to avoid when showcasing communication skills

Here are some key pitfalls to watch out for when trying to showcase good communication skills on your resume:

  • Overusing generic phrases : Avoid vague language and overused terms like "excellent communication skills" or "strong communicator." These phrases are too general and don't provide a clear picture of your actual abilities.
  • Lacking specific examples : Failing to provide concrete examples where your communication skills made a positive impact is a common mistake. Employers want real-world examples that demonstrate your skills in action.
  • Not tailoring your examples to the job : Not tailoring your communication skills to the specific job you're applying for can be a missed opportunity. Highlight aspects of your communication that align with the job description.
  • Neglecting digital communication skills : In today's digital world, not showcasing your proficiency with modern communication tools like Slack, Zoom, or Microsoft Teams can be a significant oversight.
  • Overstating your abilities : Be honest about your level of proficiency. Overstating your skills can lead to challenges if you're unable to meet the expectations set by your resume.

Top-Tip: Create personal branding through good communication

One crucial aspect often overlooked when showcasing communication skills is the role these skills play in personal branding. Personal branding is about how you present yourself to potential employers and the unique mix of skills and experiences that make you an ideal candidate. Think of it as your USP, or unique selling point.

When you describe your communication skills, think about how these skills have helped you achieve results and how they reflect your professional brand. For instance, if your selling point is that you’re an effective team leader, highlight instances where your communication skills facilitated team success or resolved conflicts. Or if your brand is about being innovative, highlight how your communication skills have been pivotal in driving change or adopting new technologies in your previous roles.

Ensuring that this theme, or “personal branding”, is reflected throughout your resume can transform a list of job duties into a compelling narrative, painting a picture of a dynamic and capable professional.

Find out how well you score on communication skills

The most important thing to remember when listing communication skills on your resume is show don’t tell . An easy way to check if you’ve actually shown hiring managers your strong communication skills is to upload your resume to the tool below. It’ll tell you if your resume has shown enough communication skills, as well as other soft skills like leadership or problem-solving skills.

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what to write about communication skills in a resume

Thank you for the checklist! I realized I was making so many mistakes on my resume that I've now fixed. I'm much more confident in my resume now.

what to write about communication skills in a resume

How Should you Show That you Have Communication Skills on Your Resume?

Here are the top ways to show your Communication skills on your resume. Find out relevant Communication keywords and phrases and build your resume today.

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In This Guide:

What are communication skills, why are communication skills important on your resume, what skills, activities, and accomplishments help you highlight your communication skills, communication skills: key takeaways for your resume.

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Did you know that around 85% of employees and executives believe that the lack of effective collaboration and communication is the main reason for workplace failures? Or that employees who communicate effectively could increase their productivity by 25%?

Effective communication is all about having your ideas and understandings heard and doing the same in return. That, plus the ability to convince people to act upon your ideas.

Having communication skills means that you are not just exchanging information with a partner, but rather understand the emotions and intentions behind everything you hear.

Yes, this sounds intrinsic, but it actually requires a lot of situational awareness and emotional intelligence. Being an effective and respectful communicator would save you the trouble of dealing with misunderstandings and frustration.

The reason why employees are after candidates who stand out as good communicators is that effective communication is directly related to business performance.

Just imagine having a team of impatient employees who are not able to listen and negotiate well, lack a sense of humor and cannot express their ideas and position with confidence.

Well, this is the ideal recipe for project failure. Usually, business tasks require the participation of more than one person. No matter how easy or complex such a task is, the successful implementation depends on the communication skills of the responsible team.

So, employees who have communication skills are not only preferred by the managers of a company. They are the preferred colleagues, mentors, and points of contact by clients.

It’s not enough to mention that you are an attentive listener, confident speaker, or team player. Instead, to showcase your communication skills, focus on highlighting specific situations where your excellent communication has played a crucial role.

Saying the right thing at the right time can really make the difference and turn the tide in your favor. Here are some examples of skills and personal qualities that would demonstrate that you are adept at having productive and meaningful conversations.

  • Positive attitude & Confidence: being able to dominate a conversation does not mean that you have to be pushy and impatient. Instead, to reach your end goal, you can rely on your charisma, confidence, and friendly attitude.
  • Focus & Control of emotions: staying present in the moment of the conversations and focused on your and your partner’s objectives is essential. In addition, you should be able to stay calm even if things don’t seem to go your way.
  • Non-verbal communication & Body language: while in a conversation, you can improve the way you express your ideas and goals by relying on body language. This helps the other party connect with you better and understand your viewpoints.

How to demonstrate communication skills on your resume:

  • Explain how your friendly and positive attitude has boosted the levels of teamwork and has helped increase organizational productivity.
  • Give examples of times when you have sought feedback from your superiors and have given constructive feedback to colleagues and interns.
  • Mention some occasions when you have kept an open mind during a brainstorming session, which resulted in a better group discussion.
  • Explain how your negotiations skills and empathy have helped you reach a specific goal in your workplace.
  • Mention some achievements connected to collaborating with colleagues from other departments and new employees.

As much as we might think that communication skills are a natural human trait, they are not. And that is why it is important to convince your future employer that you actually possess what it takes to work in a team or to be in charge of a team.

This can be done by taking this big and vague notion of “communication skills” and breaking it down into smaller and more specific abilities and situational examples.

If you need some inspiration, take a look at the following snippets from Enhancv users who found a way to demonstrate their effective communication skills.

Just make sure that you take the time to consider what it personally means to you to be a good communicator. From then on, the examples will follow intrinsically.

Example 1: Demonstrate communication skills in the experience section

Job situation: Junior Project Manager applies for the position of a Marketing Specialist

  • • Collaborated with a team of 10 fellow Junior Project Managers and 5 Senior Managers.
  • • Received a small promotion within six months due to positive feedback from the business clients that I was in communication with.
  • • Was in charge of managing the relations with 40 business clients, understand their needs and translate that to deliverables for the marketing team.
  • • Delivered monthly presentations in front of the Senior Management team to report on progress.

These examples demonstrate that the candidate for the position of Marketing Specialist is a very emotionally intelligent and confident person.

He/she is clearly not afraid to take a lead on some projects but is also open to receiving feedback.

The fact that the candidate mentions being in charge of leading the communication with clients speaks that he/she is well able to have up-to-the-point conversations while keeping an upbeat attitude.

Being the bridge between external and internal stakeholders, meaning clients and the team, the Junior Project Manager appears as a good listener and negotiator.

Example 2: Demonstrate communication skills in the resume summary section

Job situation: Financial Analyst applies for the position of Junior Portfolio Manager

This resume example communicates determination, hard work, and resourcefulness. The fact that the applicant has been working in a small startup team highlights that he/she has successfully gone through a lot of communication and organizational challenges.

Example 3: Show your communication skills in your achievements sections

Job situation - PR Specialist applies for the position of Head of Communication

Make sure you build yourself an image of a professional communicator. Not only one that communicates effectively in the office but one that is confident to speak under the spotlight and in front of big crowds.

Example 4: Demonstrate the skill through other sections of your resume

Effective communication is something that one learns through experiences. So, include in your resume examples of hobbies and group activities. Topple that with organizations that you have been part of as well as volunteering initiatives.

If you are the kind of a public speaking person, mention some of the occasions that you have presented in front of an audience.

Last, but not least, you can include any relevant courses and certifications that you have completed. For example, a soft skills training course or a negotiations class.

It’s all about the soft skills: show that you are empathetic, understanding, and open-minded, build an impression of a person that is pleasant to talk to. Don’t forget to stress how important feedback is to you and that you proactively seek it.

Balance out between confidence and compromise: effective communication requires that parties compromise, so you should demonstrate your readiness to step back if needed. On the other side, show that you are also confident in yourself and pursue your goals.

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what to write about communication skills in a resume

Dive Into Expert Guides to Enhance your Resume

Including Communication Skills on Your Resume

Greg Faherty

Communication skills  are one of the most valuable abilities that employers look for, as they are central to many professions and play an important role in most. However, when you’re job hunting, simply being a good communicator isn’t enough. You need to  show communication skills on your resume  in order to demonstrate your abilities to prospective employers.

Should you put communication skills on your resume?  Yes, whatever industry you work in it is important to communicate effectively other people, whether it be colleagues, superiors, clients, or customers. Many professions involve a  list of communication skills  including sending emails and speaking on the phone. Even job hunting itself requires effective communication.

Anyone can easily include communication skills keywords on their resume such as ‘team player,’ ‘attentive listener,’ ‘confident speaker,’ and ‘excellent communicator.’. However, this is unlikely to convince employers as it is easy to claim to have these skills.

Instead, it is better to  demonstrate communication skills on your resume  by highlighting the requirements of past jobs or times when you’ve excelled in a situation. Using a  resume builder  to  include communication skills  is the most time-effective way.

How to Emphasize Communication Skills on Your Resume

Like your other abilities on your resume, your  best communication skills  should be demonstrated through your professional history. There are some  basic   communication skills  which are important for most positions, though some jobs require some specific abilities. Jobs requiring strong communication skills include teachers, managers, nurses, waitresses, psychologists, and salespeople.

The first step is to read carefully through each job description and highlight the required communication  skills . You will need to  write a resume  that is a little different for each job application.

Think about what you have achieved and how your communication skills have contributed to your success. Then you will be able to actually demonstrate your abilities by including  communication skills examples  rather than just claiming to have them.

For example, including in your career accomplishments that you gave presentations, gave training sessions, worked as part of a team, resolved customer complaints, or led a project, shows that you have key  transferable skills . Find out  how to format a resume  that highlights your strengths the best.

Top 15 Communication Skills for Workplace Success

If you can clearly show that you have strong communication skills on your resume you will increase your chances of getting a first interview as they are some of the  best skills to put on a resume . Think about each point   from the following  communication skills list  and think of examples when you have demonstrated them.

Writing is a daily part of many jobs and it is an important part of communication. Most office jobs and call center jobs involve writing emails and  written communication with colleagues . What have you written? Who was it to? What did it achieve? Include this in your resume.

2. Mentoring

Providing one-to-one guidance shows that you have a range of  key interpersonal skills  such as listening, empathy, and giving advice and feedback.You can use a bullet point on your resume to highlight the progress of the individual.

3. Negotiating

Aside from the obvious financial benefits, good negotiators offer companies the ability to persuade other people. This involves getting points across clearly as well as reading other people ( non-verbal communication ). You can include this in a job description, or in an achievements section on your resume.

4. Oral communication

Oral communication skills  are important in most jobs and are essential in customer service, sales, PR, and any role which involves speaking on the phone. If verbal communication has featured in your past job roles you should highlight this, as it shows that you have strong social skills.

5. Training

Giving training sessions demands a number of communication skills. You have to be able to  engage an audience  to keep their attention. It shows that you are comfortable with  public speaking  and are able to communicate ideas and concepts to others.

6. Teamwork

Being an effective team member involves being able to communicate and share ideas with your colleagues. You need to have good listening and verbal skills to cooperate with others. If you have worked as part of a team, you should include it as one of your resume communication skills.

7. Presentations

Giving presentations shows that you can  engage with large audiences . It shows that you have a  range of skills  including oral communication. It is an impressive communication skill as not everyone is comfortable with public speaking and it is important in many jobs.

Communicators who are able to empathize with others both understand how someone is feeling and the reason for their communication, as well as  how to communicate back.  Empathy not only helps you to read the room in team meetings, but it helps you gain perspective and understanding which helps when communicating.

9. Listening

If you can listen to someone and take in everything they are saying, you can communicate back well. Communicating with people is not solely about talking. In fact, a lot of the time it is about listening. This applies to both employees and bosses.  Communication is a two-way street  and everyone should be open to listening.

10. Sense of Humor

Arguably listing this on your resume is slightly daring but it depends entirely on the type of job. Communicating with a sense of humor can be a good way of making things lighthearted and more positive or fun. However, part of this communication skill is  knowing when using humor in conversation is appropriate.

11. Compassion

If you are not able to communicate compassionately,  people can take offense when delicate topics are communicated in an insensitive manner.  It’s important to take everyone’s feeling into account when presenting ideas, implementing changes, and talking directly to others.

12. Patience

Not everything always works out as planned.  Patience is a communication skill that helps us to communicate calmly  and with poise. If you are able to be patient, whether waiting for others to respond to you or for someone to finish speaking, your communication will improve significantly. This characteristic enables you to stay calm and preserved, which also stops your brain from jarring.  Patience will let you generate your thoughts productively  and communicate coherently.

13. Positivity

If you  communicate in a positive way , your energy will bounce off and have a positive effect on others.  Positivity is also a good communication skill  that helps to persuade others. It works as a  persuasion tool  and can help others to look on the bright side of the point you are making.

14. Confidence

Communicating with confidence  will ensure that you are taken seriously (…depending on the point that you’re making) and help to make others listen, as well. If you communicate your idea half-heartedly, others might not listen or take your idea on board. Believe in yourself, be confident and your  communication will instantly improve.

15. Open-Mindedness

Communicating with an open mind  is the best way to propose ideas, receive feedback or engage in discussions. Sometimes when we plan our suggestions and proposals, we imagine our responses. It is better to  approach any communicative situation with an open mind  as we don’t always receive these expected responses. Being open-minded also helps us to take on other suggestions and try new things.

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Communication Skills on Resume

100 Communication Skills for Your Resume

Find 100 good communication skills (verbal, written, interpersonal) you can use on your resume and how to list communication skills on your resume.

Jen Gonzales

Effective communication skills are undoubtedly one of the most sought-after skills in today’s world of technology.

Communication is now multifaceted and multi-channel.

It doesn’t matter how good you are at the core skills of your job if you are not good at communicating with team members or stakeholders effectively. Work gets hindered and your career progress gets stalled.

The art of communication is of eminent importance not only in the world of sales and marketing but in all careers and in our day-to-day lives.

So it is quite obvious that your potential employer will be on the lookout for effective communications skills on your resume.

Here are 10 of the best communication skills for your resume:

  • Collaborative Mindset
  • Conflict Management
  • Negotiation
  • Presentation Skills
  • Public Speaking
  • Team Building

But let’s not stop here. There are so many other communication skills that are very useful for different career options.

What Are Communication Skills?

Communication skills are defined as the abilities needed to exchange information between you and others. These skills involve giving and receiving both verbal and non-verbal information.

When you are writing a resume, it’s important to note that there are three distinctly different types of communication skills.

Three Types of Communication Skills:

  • Verbal communication skills are all the skills that help you with job speaking to colleagues or customers (i.e. phone kills, presentational skills, persuasion).
  • Written communication skills include the skills you need to write anything in your job, from emails to presentations to legal briefs.
  • Interpersonal communication skills are the skills that help you understand and work with other people effectively. These skills would be adaptability, empathy, flexibility, etc.

We’ve researched 100 communication skills for your resume and categorized them for your convenience. Check out the list and choose the skills that are relevant to the jobs you are applying for.

Communication Skills for Your Resume

Read on to see these skills in action!

Verbal Communication Skills For Your Resume

Verbal communication is the most used and perhaps the most important mode of communication in our daily life.

Ask anyone with communication anxiety about the importance of using the right words with the right tone and voice in front of an audience.

A slight mispronunciation can throw you off-track during a presentation, as the presenter or audience member.

The same is true for our day-to-day office activities.

Use the following verbal communication skills on your resume to show that you are a pro at this.

Not required for most jobs other than the entertainment industry. But putting it on your resume can show that you are a good communicator.

2. Active Listening

If you don’t listen to others, how would you know what to say to them? Active listening is a must for effective verbal communication.

3. Articulation

Being able to speak clearly and present your ideas coherently and effectively is a skill that everyone would like to have.

4. Assertiveness

There are situations when we must be assertive to present an idea or opinion. But not everyone can do it in a polite manner. It’s a skill that you can master with practice.

Speaking with clarity and making sense to each and every person in your audience is one of the basics of effective verbal communication.

6. Conciseness

We want to know what we want to know quickly. Concision is a virtue.

7. Confidence

Speaking with confidence keeps your audience assured and engaged. A lack of confidence in you will sow doubts in others’ minds about your capabilities.

8. Conflict Management

Among colleagues, subordinates, or customers, conflicts must be handled. You can solve conflicts with your empathetic verbal communication and problem-solving skills.

9. Consensus Driving Skills

Having the ability to get multiple people on the same page is a difficult task that involves understanding different viewpoints, conveying ideas, and some persuasion.

10. Counseling Skills

If you have counseling skills, that means you know how to use words to soothe minds in distress. It’s also a great leadership trait to include on your resume.

11. Debating Skills

They may not be explicitly required for the job, but having this skill means you are a good speaker and critical thinker.

12. Eloquent Speaking

Fluent or eloquent oratory skills enable you to express your ideas, emotions, and incidents in an easy-to-follow and effective manner.

13. Expressing Complex Ideas

Verbal communication is about expressing facts, ideas, and emotions. Expressing complex ideas so that your audience understands them demonstrates your ability to process information and communicate it.

14. Imagination

The more imaginative you are, the more ways of problem-solving and expressing yourself are at your disposal.

15. Inquisition

Another element of active listening is being responsive and asking the right questions to gain insight. It lets you pinpoint the pain points of your audience and address them.

16. Literary Device Skills

Devices like similes, metaphors, analogies, and others help in expressing complex and abstract ideas in an easy-to-grasp manner.

17. Motivational Speaking

People need motivation every now and then and you know how to provide it. This could be one-on-one with a colleague or in front of an audience.

18. Multilingualism

If you know more than one language, you can show it off on your resume. It also indicates that you are ready to learn new things.

19. Open-Mindedness

You should not let your biases and judgments affect your communication. Open-mindedness is a much-needed communication skill in today’s world.

20. Persuasion

Persuasion is tricky. You always risk being too “salesy”. But there’s a sweet spot for being convincing without being pushy and it’s a highly sought-after skill.

21. Phone Skills

Knowing phone call etiquette and having stellar phone conversation skills are required for jobs involving phone calls with customers or other team members.

22. Presentation Skills

Presentation skills are very useful in an office setup. Not everyone can give an effective presentation, so if you have presentation skills, make it known on your resume.

23. Public Speaking Skills

Speaking effectively and clearly in front of an audience requires both verbal and non-verbal communication skills.

24. Quick Thinking

There are situations when we feel at a loss for words. You have to be a quick thinker to get out of these situations quickly.

25. Sense of Humor

A sense of humor can go a long way in more professions than you think. Customer-facing, marketing, and human resources roles can all benefit from someone who can crack a joke and a smile.

26. Storytelling

Who doesn’t love stories? Weaving storytelling techniques into verbal communication keeps your audience attentive and entertained.

27. Vocal Tone Sensitivity

Using vocal tones and pitch is an essential element of effective verbal communication. It enables your communication to be deeper and more powerful.

Written Communication Skills For Your Resume

Written communication skills are the core of many jobs and almost all jobs require you to have some kind of written communication skills.

Moreover, as a significant portion of office communication is happening online, written communication skills have assumed further importance.

Check out some of the most sought-after written communication skills below.

28. Blogging

Blogging is a great written communication skill. It denotes creativity and depth of understanding.

29. Business Analysis Writing

Similar to business writing, but more focused on comparative study between companies or business models. Add to your resume for any writing or business-related positions.

30. Business Writing

This is a great writing skill to add to your resume for any kind of job. Apart from writing, this also shows that you have business acumen.

31. Content Strategy

A must-have for marketing jobs today. It’s a huge skill consisting of many sub-skills like SEO. It denotes you are familiar with the new media landscape.

32. Content Writing

Adding content writing skills to your resume will show that you are good at writing as well as research.

33. Copywriting

Listing copywriting skills is a must for any digital marketing-related job. It is also useful for any job where you are required to do text-based work.

34. Correspondence

Effective office and business correspondence is a must-have skill for many jobs, especially office assistance and customer support professions.

35. Creative Writing

The ability to write creative pieces not only shows your writing ability but also your creativity. This skill is essential for artistic career fields.

36. Editing

A must-have skill for writing-heavy jobs. Include it whenever the job responsibilities include written communication.

37. Effective Message Writing

Essential for jobs in the communications field. Putting it on your resume will show you understand audience targeting.

38. Email Writing

Emailing is one of the essential written communication skills. You need to know what to say and how to say it correctly.

39. Financial Report Writing

If the job is related to finance, you should consider including this written communication skill on your resume. It also does well for any writing-related jobs or managerial positions.

Grammar Knowledge

We all know technology can do most of this for us in some jobs, but having a keen eye and a thorough understanding of grammar rules is essential for some roles.

40. Investigative Writing

Indicates your attention to detail, research skills, and critical thinking ability.

41. Legal Writing

A job-specific requirement. List it if the job descriptions hint at the ability to handle legal documents.

42. Pitch Deck Writing

Writing wonderful pitch decks will make you the boss’ favorite in no time. It also expresses your business acumen.

43. Playwriting

Not required in most cases, other than jobs in the entertainment industry. But having it means you are good with words and expressing ideas.

44. Poetry Writing

Writing poetry shows you are creative and imaginative. It can also show that you have a deeper level of sensitivity and emotional intelligence.

45. Presentation Writing

Writing a stellar presentation is almost 70% of the job of giving an impeccable presentation.

46. Press Release Writing

Often required for many positions in public relations, public affairs, and mass communications. Having this ability would prove you to be an asset to the team.

47. Proofreading

Having this skill means you will keep office correspondence and documents flawless.

48. Report Writing

Previous experience and your ability to describe and analyze all the crucial business updates for your office meetings will make you stand out among others.

49. Research

No writing is possible without research. Even creative writing requires it to some extent. So, add it to your resume as needed.

50. Screenwriting

Required for some specific jobs in the entertainment industry. Having this skill means you are creative.

51. Social Media Skills

Social media management and writing are popular skills sought after for digital marketing positions.

52. Speech Writing

Not always required. But having it would benefit you for certain jobs, like office assistant, personal assistant, etc.

53. Summarizing

The ability to summarize events or documents concisely and accurately can be an important communication skill to have.

54. Technical Writing

Applying to a tech company? Having this skill will denote that you are familiar with the technology landscape.

55. Translation

If you know more than one language, translation is a great written communication skill to show off on your resume.

56. Visual communication

Having this skill allows you to convey ideas through visual formats such as infographics, charts, animation, etc.

57. Web Communication

A must for jobs that require constant communication over the internet, i.e. customer support.

Interpersonal Communication Skills For Your Resume

Interpersonal communication skills are essential for our day-to-day operations.

These skills describe how you work with other people in a work environment. These skills are especially important for leadership roles in an organization.

Let’s have a look at some of the best interpersonal communications skills to put on your resume.

58. Adaptability

Having adaptability means you excel at change management and can read changing situations easily.

59. Approachability

Approachability indicates how easy you are to work with. It shows that you are open to discussions with your team.

60. Coaching and Training

Having the ability to teach and coach others is a great asset to have in any employee or leader.

61. Collaborative Mindset

Required for working on teams and building lasting client relationships. Effective collaboration makes work effortless.

62. Convergent Thinking

A problem-solving tool used to arrive at a concrete answer using logical reasoning. Show off your logic and problem-solving skills.

63. Courtesy

A basic skill that we all should have. But being courteous in the most difficult of situations is a great skill to master.

64. Creative Thinking

A must for creative fields. But having it on your resume for business-related jobs also fares well.

65. Cross-Cultural Communication

A much-needed skill in today’s world of globalization. You need to constantly engage with people from various cultures across the globe.

66. Diplomacy

Although required on a daily basis, it is essential for jobs involving international relations.

67. Divergent Thinking

A problem-solving tool that uses multiple possible solutions to come up with ideas or answers. Show that you are creative and open-minded.

68. Emotional Intelligence

An underrated interpersonal skill. Emotional intelligence plays a significant role in rapport building by forming an understanding of others at an emotional level.

69. Empathy

A must for your personal as well as professional life. Understanding the pains of your clients or audience is what makes you the best at what you do and say.

70. Flexibility

Flexibility is a must for creating a smooth workflow. Working with others and in certain situations can require a great amount of compromise.

71. Friendliness

A great skill to have for any kind of career that involves co-workers or customers.

72. Giving and Receiving Feedback

Being able to give and receive constructive feedback shows that you are open to improving yourself and helping others succeed.

73. Honesty

Another much-needed skill for any job. You should always be honest to keep you and your company out of trouble.

74. Identifying Personality Types

If you know how and what to say based on someone’s personality and values, you can get the desired result out of any interpersonal communicative situation.

75. Improvisation

Improvisation skill is a lifesaver in awkward situations. Shows that you are an out-of-the-box thinker.

76. Interviewing

An essential HR management skill. Indicates that you contribute to the recruitment process and can select the best candidates for a position.

77. Leadership

Leadership skills come with experience and practice. If you are applying to management roles, be sure to include leadership skills on your resume.

78. Logical Thinking

Logical thinking is a must for every job. But more so for jobs in business development, strategy, and planning.

79. Mediation Skills

Having this skill helps in day-to-day conflict management. It is also essential to work in corporate legal teams.

80. Mentoring

The same is true for mentoring. This skill is a leadership trait and enables you to set an example and keep your whole team in sync.

81. Motivating

Including this interpersonal communication skill on your resume indicates that you are optimistic and a team player.

82. Negative Reinforcement

An interpersonal skill for leadership and executive roles. It allows you to keep your team on the right track.

83. Negotiating

Stellar negotiation skills are a great advantage when it comes to interpersonal communication. It lets you create a win-win situation for all the parties involved.

84. Networking

Networking is a communication skill that is great to have for your own career growth as well as for your company’s progress.

85. Positive Reinforcement

This is a required skill for leadership and executive roles. It allows you to constantly improve your team.

86. Problem Sensitivity

The ability to sense the pain points and problems of your clients is a great skill, specifically in sales and marketing.

87. Psychology

Having a basic knowledge of psychology helps you to understand others better, and improves your interpersonal communication.

88. Rapport Building

Interpersonal communication is all about building lasting relationships. Rapport building is a must-have skill when you will be working directly with clients.

89. Reading Facial Expressions

A non-verbal communication skill that allows you to get the vibe of your audience and craft your message accordingly.

90. Respect

Every recruiter keeps an eye open to detect disrespectful behavior in potential employees.

91. Responsiveness

Responsiveness means that you are proactive and a team player. You are also able to take appropriate action quickly.

92. Social Skills

Social skills are great for networking events. Employees with stellar social skills can attract clients to their companies.

93. Strategic Thinking

A must-have skill for business development, planning, management, leadership, and executive roles.

94. Team Building

Teamwork is fine, but team building is even better. Team building is the ability of a leader.

95. Teamwork

Every employer wants a team player in their organization. The ability to selflessly work on a team is a trait that employers will be looking for.

96. Understanding Body Language

An often ignored, but very crucial part of interpersonal communications. A lot depends on reading and using body language signs.

97. Understanding Non-Verbal Cues

Reading non-verbal cues is essential for knowing how the other person is feeling and what you should say or do next.

98. Utilizing Non-Verbal Tools

Hand gestures, facial expressions, touch, and eye contact are important parts of interpersonal communication. Using them appropriately is an essential skill.

99. Versatility

Versatility means you are flexible, can communicate across mediums, and handle difficult situations with calmness and ease.

100. Visualizing

Be it with words or creative art forms, visualizing skills are often required for many jobs, i.e. customer experience manager and creative director.

(Check this article out for more hard and soft skills: Most Important Skills for a Resume .)

How to Add Communication Skills To Your Resume

How do you include your communication skills on your resume? Depending on the jobs you are targeting, you may need to list written, verbal, or interpersonal skills…or perhaps all three!

There are multiple ways you can put communication skills on your resume.

The first step is to take inventory of all of the communication skills that you possess. Use the list above to write down as many skills as you have.

Next, check the job description of the job that you are targeting. Look for any required or preferred skills the employer would like to see.

Compare the employer’s list to your list and any common skills will be the skills to add to your resume.

If your skills list falls a little short, double-check the job description for skills that may have been missed in your initial list. You can also research common skills for the role you are applying to.

The key is to list the communication skills on your resume that you possess, and  are relevant to the job you are applying for.

Resume Summary Section

Your resume summary, or professional summary, sits at the top of your resume and provides a summary of your highlights to your prospective employer.

It is only 4-6 sentences long, so you want to include your most impressive and relevant information.

Describe your skills using examples or experiences.

Here are some sample sentences from resume summaries that include communication skills:

Senior Marketing Leader with proven experience in driving the full scope of traditional, digital, social media, and content marketing for diverse organizations and Fortune 500 clients.

Cultivate team symmetry and drive adherence to industry best practices by effectively communicating with executives, teams, and stakeholders to ensure achievement of all financial goals.

Technical and business acumen with advanced knowledge of and experience with machine learning technologies, analytics solutions, and data warehouse tools.

Resume Skills Section

You can list your most relevant skills in the main “Skills”, “Core Competencies”, or “Area of Expertise” section of your resume.

This section of your resume quickly lists and highlights the skills you possess for the targetted job.

The main skills section of your resume is usually between your summary and your professional experience section.

List 12 -15 of the hard and soft skills you possess for the job. Use our list above to get started.

Professional Work Experience Section

You should also showcase the achievements that you have made possible using your verbal communication skills wherever suitable on your resume, i.e. in the previous job details, voluntary or extracurricular work.

In this section, you will write about any hard communication skills you have as well as soft skills.

Take a look at some example sentences from professional experience sections that include communication skills:

Recognized for consistently exceeding individual quotas by overcoming client objections, making appropriate product recommendations, and diffusing escalated client issues.

Mentored and coached resources in adopting Agile behaviors and principals, including 200 scrum masters, product owners, business owners, development teams and HR teams.

Drafted and edited legal documentation, including pleadings, appellate briefs, summonses, subpoenas, complaints, discovery and court filings, as well as transcribing dictation and drafting legal correspondence.

Consistently created viral content across several social media platforms in addition to playing a lead role within a team tasked with developing a $5MM financial presentation/analysis.

Educate providers on product portfolios, addressing their questions and concerns to ensure optimal patient outcomes.

Sample Resume With Communication Skills

We’ve provided samples of adding good communication skills to your resume.

How does this look put together on one resume?

The communication skills used in this sample resume are underlined to show how these skills are used throughout a resume.

Communication Skills on Resume Sample

How your resume will look will depend on your own communication skills and what skills are required for the job you are applying for. Every job is different and every resume will be too.

Key Takeaways

The most important lessons from the article are worth repeating: 

  • Having effective communication skills is a must in today’s world of business.
  • Communication skills to include on your resume are skills related to verbal, non-verbal, interpersonal, and written communication.
  • You must include only relevant communication skills on your resume to be seen as the perfect fit for your desired job.
  • You can highlight your communication skills in various sections of your resume.
  • Back up your skills with examples and achievements in your resume.

Follow these guidelines to list communication skills on your resume and rest assured that you will get noticed.

Of course, an effective resume is more than great communication skills on a mediocre resume. Your entire resume needs to shine!

If you’d rather have a professional take care of all of this for you, no problem! Professional resume writers create successful resumes with effective communication skills for clients every day. Check out how Find My Profession  can help you!

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what to write about communication skills in a resume

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Important Communication Skills for Resumes & Cover Letters

what to write about communication skills in a resume

What Are Communication Skills?

Types of communication skills, written communication, verbal communication, nonverbal communication.

  • Reconciliation / Conflict Management

Communication Mediums

More communication skills.

Regardless of the job you're applying for, employers will expect you to have excellent written and verbal communication skills . Depending on the position, you will need to be able to communicate effectively with employees, managers, and customers in person, online, in writing, and on the phone.

As with any other skill set, your communication abilities are demonstrated by your professional employment history. In your application materials and your interview, you can draw attention to how your prior experiences exemplify your communication skills.

Some jobs require different skills than others, so review the job posting to see what the employer is seeking in applicants.

Then take the time to  match your credentials to the job requirements , so you can show the employer you're a strong match for the job.

It may seem simple enough to say, “I know how to communicate.” However, those with little experience communicating with people from different walks of life don’t realize how complicated communication can be.

How many times have you ever said or written something to someone that they took the wrong way? This happens in the workplace all the time. The best employers need leaders that can exercise care in their ability to listen and respond to customers and fellow employees.

Employers look for applicants with superior written and verbal communication skills for almost every job they hire for.

Writing well is a major component of your professionalism. Many talented people often do not write well. Poor writing not only makes an exchange of ideas and information less efficient, but it also makes you look unintelligent. Learning to write well has an important side effect; because clear, readable text is also well-organized, straightforward, and concise, learning to write also teaches you to speak and to think better.

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  • Content Management
  • Content Strategy
  • Correspondence
  • Microsoft Office
  • Speech Writing
  • Technical Writing  

Verbal (also called “oral”) communication skills  are essential for those with jobs in a traditional workplace and for employees whose tasks include extensive use of telephones. While verbal communication skills are probably most important for those in sales, customer service, and public relations, anyone who has to interact face-to-face with supervisors and colleagues needs to be able to express themselves clearly and succinctly.

  • Articulating
  • Multilingual
  • Negotiation
  • Presentation
  • Public Speaking
  • Telephone Etiquette

Nonverbal communication  includes vocal tone, eye contact patterns, body language, and more. Nonverbal communication often carries more weight than verbal communication and has a much greater impact on rapport and trust. Learn the nonverbal signals you need to present yourself well. And if you have non-standard body language (for example, if you are on the autism spectrum or have a physical disability), you will have to find ways to avoid or correct misunderstanding.

  • Life Skills
  • Active Listening
  • Quick Thinking
  • Visualization
  • Problem Sensitivity
  • Emotional Intelligence

Reconciliation and Conflict Management

Simple friendliness, politeness, and respect go a long way to create rapport and improve communication. Part of conflict management is simply being kind and considerate with everyone so that they can model your behavior. Say “please,” “thank you,” and “I’m sorry” as needed. Remember to ask people how they’re doing and listen to their answer. As the workplace becomes more diverse, conflict management is a communication skill increasingly sought after.

  • Collaboration
  • Friendliness
  • Interpersonal
  • Open-Mindedness
  • Social Skills
  • Team Building

Communication can be in person, “snail-mail,” email, telephone, through text message, or video. Each medium has its advantages and disadvantages, and each adds something different to the message you are trying to convey. Some messages are better suited to particular media than others. For instance, most people prefer to have bad news delivered in person. But people also vary widely in how they respond to different media.

For example, people who lack confidence in their written communication prefer talking on the phone. Others prefer the slower, more thoughtful pace of email and prefer to avoid phones.

You have your own preferences, but part of communicating well is being able to identify the preferred medium of the  other  person for any given situation.

Communicating well is one of those abilities that is often overlooked, and yet those who have it are at a substantial advantage to those who are not. Fortunately, many communication skills can be learned.

  • Creative Thinking
  • Imagination
  • Logical Thinking
  • Social Media
  • Information and Communications Technology
  • Mobile Devices
  • Brainstorming
  • Versatility
  • Encouragement
  • Positive Reinforcement
  • Negative Reinforcement
  • Human Resources
  • Interviewing
  • Integration
  • Project Management
  • Paraphrasing
  • Approachability
  • Lie Detection

How to Make Your Skills Stand Out

Add Relevant Skills to Your Resume: As you scan the job posting, highlight the specific qualifications and skills mentioned and be sure to incorporate those keyword phrases into your resume.

Highlight Skills in Your Cover Letter: Take the time to write a quality cover letter that focuses on your most relevant skills for the job.

Use Skill Words in Your Job Interview: Are you comfortable talking with people in different settings? If you know this is not your strong point, be sure to prepare for the interview in advance.

Watch Now: 6 Soft Skills Every Employer Wants

Related: Best Resume Writing Services

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10 Good Communication Skills In The Workplace (Guide 2024)

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Effective communication skills are essential in the modern workplace, regardless of your job level or industry. The ability to communicate information clearly, concisely and with impact can make the difference between success and failure.

In this comprehensive guide, we’ll explore 10 key communication skills that can help you excel in your career. We’ll also discuss why communication skills are so important, the different types of communication, and how to highlight your communication abilities on your CV and in job interviews.

Why Communication Skills Are Important in the Workplace

Communication is one of the most sought-after skills by employers today. Strong communication abilities allow you to:

  • Convey information, instructions and ideas effectively
  • Build positive relationships with colleagues, managers and clients
  • Collaborate productively on projects and solve problems efficiently
  • Negotiate, persuade and influence others
  • Provide excellent customer service
  • Advance your career through effective self-promotion

When communication breaks down in the workplace, it can lead to misunderstandings, reduced productivity, low morale and even conflict. That’s why honing your communication skills is so crucial, no matter what your role or industry.

The 4 Types of Communication Skills

Effective communication is multi-faceted, involving a range of verbal, nonverbal, written and visual skills. The four main types of communication skills are:

Mastering each of these four communication skill types is essential for thriving in the modern workplace.

10 Good Communication Skills Examples for 2024

Here are 10 key communication skills that can help you excel in your career:

Developing these 10 communication skills takes time and practice, but the payoff can be significant for your career success. Regularly assess your communication strengths and weaknesses, and seek out opportunities to improve.

Which Jobs Require Strong Communication Skills?

Communication skills are crucial in virtually every job and industry. Some roles where excellent communication abilities are particularly important include:

  • Customer service and sales positions
  • Management and leadership roles
  • Consultancy and advisory roles
  • Public relations and marketing roles
  • Teaching, training and coaching roles
  • Creative roles like writing, journalism and public speaking

Even for highly technical or specialized jobs, the ability to communicate complex information in a clear and engaging way is invaluable. Strong communication skills can help you excel in your current role and open doors to new career opportunities.

Emphasizing Communication Skills on Your CV and in Interviews

When applying for jobs, it’s important to highlight your communication skills throughout your CV and in job interviews. Here are some tips:

On Your CV:

  • Include communication-focused achievements and responsibilities in your work history
  • Showcase written communication skills through well-structured, error-free writing
  • List relevant communication-related skills and training (e.g. public speaking, negotiation, active listening)
  • Provide examples of how you’ve used communication skills to benefit your employer

In Interviews:

  • Prepare examples of times you’ve demonstrated strong communication abilities
  • Use confident, clear and friendly body language and tone of voice
  • Listen carefully to questions and respond concisely and directly
  • Ask thoughtful questions that show your engagement and communication skills
  • Emphasize your ability to communicate effectively with diverse stakeholders

By emphasizing your communication prowess, you can demonstrate to employers that you have the essential skills to succeed in the role and contribute to the organization.

Effective communication skills are vital for career success in the modern workplace. By mastering the 10 communication skills outlined in this guide – including emotional intelligence, clarity, friendliness, confidence, empathy and more – you can set yourself up for professional advancement.

Remember that communication is a multi-faceted skill that can always be improved through regular practice and self-reflection. Consider taking a career test or psychometric test to better understand your communication strengths and development areas.

With commitment and the right strategies, you can become an exceptional communicator and unlock new opportunities for growth and success in your career.


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    2. Choose your most relevant communication skills. Since you only need to list your most marketable skills on a resume, choose the abilities you believe best showcase your expertise. Base your choices specifically on the job qualifications listed in the description for the position you're pursuing. 3.

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    4. Written communication. Written communication is a vital skill for writers, marketers, office staff, and many other workers. While your whole resume serves as a testament to your writing ability, you can give more weight to your writing skills by mentioning how they've helped you succeed professionally. For example:

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    This skill is especially useful in sales, marketing, and advertising. Having persuasive skills can help you close more deals, generate leads, and create compelling marketing campaigns. 5. Confidence. Confidence is a vital component of effective verbal communication.

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    Good communication skills usually involve: Absorbing, sharing, and understanding the information presented. Communicating (whether by pen, mouth, etc.) in a way that others grasp. Respecting others' points of view through engagement and interest. Using relevant knowledge, know-how, and skills to explain and clarify thoughts and ideas.

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    Articulation: The ability to express yourself clearly and succinctly. Tone and pitch: How the variation in your voice can change the meaning of a sentence. Pacing: The speed at which you speak can impact how your message is received. Vocabulary: The words you use can either enhance or diminish your message.

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    Example 4: Demonstrate the skill through other sections of your resume. Effective communication is something that one learns through experiences. So, include in your resume examples of hobbies and group activities. Topple that with organizations that you have been part of as well as volunteering initiatives.

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