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Administrative Assistant Job Description: All Key Roles & Duties

7 min read · Updated on April 17, 2024

Use this Administrative Assistant job description to customize your resume

Administrative Assistants are often the unsung heroes of organized and efficient office environments. 

Not only do you have to understand operational processes, but you also have responsibilities for helping everyone get along. From fielding questions from staff members and internal stakeholders to clients and business partners, your communication skills have to be off the chart! All of that says nothing about your tech skills, bookkeeping acumen, and problem-solving abilities.

It can be hard to incorporate everything you know how to do into a resume to land an interview. You have to get keywords and phrases from an administrative assistant job description. 

By reviewing administrative assistant job description examples, you will be able to identify the technical and soft skills , credentials, and work experience that matter most to employers in your target field.

How to read an administrative assistant job description

Each part of the administrative assistant job description will give you a different set of details. Some companies will use a template, and some will write their administrative job description from scratch, but, for the most part, you can bet on the job descriptions having these sections:

A title: This will likely be the title you'll hold within their organization. It can simply state “Administrative Assistant” or “Executive Administrative Assistant” or be more complex like “HS&E Administrative Assistant.” 

An introduction: This is usually a paragraph that talks a bit about the company and what its plans are for the future.

Job summary: While you won't always see a job summary , it would be a short blurb about the position and key responsibilities. Pay attention to job summaries because the duties listed here will be the most important things the company is looking for. 

Job responsibilities: A bulleted list of things the company needs its next Administrative Assistant to do every day.

Qualifications: Here is where you'll find out how much education they want you to have and a list of critical soft skills . Don't overlook the importance of these soft skills, as they can be THE THING that helps you land an interview.

Working conditions: While many administrative assistant job descriptions will end with the qualifications section, some will include details about whether the role is full-time or part-time, plus other details about what to expect at the company.

Call to action: Usually just a simple line that tells you how to apply, either on the company's website or by emailing your resume to a person. 

It's important to note that these sections may or may not be labeled. Let's take a look at an administrative assistant job description. 

Administrative assistant job description:

Administrative assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Administrative assistants are responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices, and procedures.

Ability to effectively communicate via phone and email, ensuring that all Administrative Assistant duties are completed accurately and delivered with high quality and in a timely manner. May direct and lead the work of others. Rely on experience and judgment to plan and accomplish goals, and a wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Administrative assistant responsibilities:

Answer and direct phone calls

Organize and schedule appointments and meetings

Maintain contact lists

Produce and distribute correspondence memos, letters, faxes, and forms

Assist in the preparation of regularly scheduled reports

Develop and maintain a filing system

Order office supplies

Book travel arrangements

Submit and reconcile expense reports

Provide general support to visitors

Provide information by answering questions and requests

Take dictation

Research and create presentations

Generate reports

Handle multiple projects

Prepare and monitor invoices

Develop administrative staff by providing information, educational opportunities, and experiential growth opportunities

Ensure operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, evaluating new equipment and techniques

Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, participating in professional societies

Contribute to team effort by accomplishing related results as needed

Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.

Organize travel arrangements for senior managers

Write letters and emails on behalf of other office staff

Book conference calls, rooms, taxis, couriers, hotels, etc.  

Cover the reception desk when required

Maintain computer and manual filing systems

Handle sensitive information in a confidential manner

Take accurate minutes of meetings

Coordinate office procedures

Reply to email, telephone, or face-to-face inquiries

Develop and update administrative systems to make them more efficient

Resolve administrative problems

Receive, sort, and distribute the mail

Answer telephone calls and pass them on

Manage staff appointments

Oversee and supervise the work of junior staff

Maintain up-to-date employee holiday records

Coordinate repairs to office equipment

Greet and assist visitors to the office

Photocopy and print out documents on behalf of other colleagues

Provide polite and professional communication

Implement clerical duties and administrative processes

Conduct data entry

Confirm restaurant reservations for senior staff

A well-crafted resume skills section highlighting your relevant skills for an administrative assistant position will help your resume beat the applicant tracking system (ATS), which is the first step to getting your application noticed. Use the administrative assistant's top skills and proficiencies below to help you effectively write your resume.

Administrative assistant qualifications:

Proven admin or assistant experience

Knowledge of office management systems and procedures

Excellent time management skills and ability to multitask and prioritize work

Attention to detail and problem-solving skills

Excellent written and verbal communication skills

Strong organizational and planning skills

Proficient in MS Office

At least 7 years of experience in the field or in a related area

High school diploma or equivalent; college degree preferred

Administrative assistant skills & proficiencies:

Reporting Skills

Administrative Writing Skills

Proficiency in Microsoft Office

Professionalism

Problem-Solving

Supply Management

Inventory Control

Verbal Communication

Office Administration Procedures

Attention to Detail

Telephone Skills

Discretion and Judgment

Resourcefulness

Anticipates Needs

Emotional Intelligence

Flexibility

Editing and Proofreading

Microsoft Office Skills

Typing Skills

Tailor your resume

As you go through the administrative assistant job description, be sure to take note of how the company has written the skills and keywords. You'll want to use this exact language on your resume to help get past the ATS. On top of that, once you get past the ATS, the hiring manager will want to see that you've paid attention to what they need. So, by tailoring – or customizing – your resume to the specific job, you'll increase your chances of winning an interview. 

Resume case study

Not sure how to incorporate all of this into your resume? See how we helped this executive assistant revamp her resume . By formatting the resume to include a strong qualifications summary at the beginning that highlights the skills called for in the job description, this admin assistant professional will stand out to hiring managers from the beginning. 

Job descriptions are your friend

Applying for a new job doesn't have to be a chore. If you leverage the details in the administrative assistant job description to collect skills and keywords to write your resume, you'll win the day. 

Want to double-check that you have all the right Administrative Assistant skills and keywords in your resume? Upload it for a free review from a resume-writing expert.

Recommended reading:

The Top 13 Jobs Skills Employers Want in 2021

How to Showcase Soft Skills on a Resume

Administrative Office Assistant Resume Example

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See how your resume stacks up.

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Administrative Assistant Resume [2024] - Guide & Examples

Like the look of Jeremy’s resume? Create your own professional administrative assistant in minutes with these easy-to-update templates here.

Administrative Assistant Resume Writing Guide

Administrative Assistant? Congrats – you’re a total office hero.

A recent survey of more than 600 managers in the U.S. and Canada revealed that administrative assistants save their managers eight hours of work time each week.

With this kind of impact, it’s no wonder that 75 percent of managers told that same survey the responsibilities of administrative assistants have increased in the past five years. 

The beauty of these roles is how they give you a chance to work with almost every part of a business and build relationships with colleagues across teams and departments. 

In many senses, they act as a career stepping stone within that company and beyond.

Sounds great right, but what exactly do administrative assistants do? 

• Doing administrative and clerical tasks (such as scanning or printing)
• Preparing and editing letters, reports, memos, and emails
• Running errands to the post office or supply store
• Arranging meetings, appointments, and executive travel
• Answering phone calls and taking messages
• Maintaining folders on servers
• Recording meeting minutes
• Liaising with teams and units
• Tracking petty cash
• Covering reception

You can use the list above to help you brainstorm duties and tasks for the Work Experiences section of your resume (more on that – and our tip to reframe tasks as achievements – soon). 

A great Administrative Assistant is a little like a Swiss Army Knife; able to solve a range of problems with the right tool at the right moment. 

Does that sound like you? 

If you need to create a modern and professional resume to showcase your skills for a role like this, this guide will take you through:

• How to present your contact information
• How to write a strong resume summary
• The 23 hard and soft skills hiring managers want
• Highlighting administrative assistant achievements

Let’s delve into why Jeremy’s resume works so well and how you can use the same features to make your own resume shine too. 

Looking for a resume example for a different position? Check out this list:

• Office Assistant Resume
• Executive Assistant Resume
• Consultant Resume
• Accountant Resume
• Bookkeeper Resume
• Business Analyst Resume
• Financial Analyst Resume
• Bank Teller Resume
• Banking Resume
• Career Change Resume

1. How to present your contact information

Let's get this out of the way quickly, because you know your own contact information better than we do. 

Include your email address, phone number, and location in the header of your resume. 

Drop the street address and city info, though. If you have a professional website, blog, or well-maintained LinkedIn profile, add them to showcase your skills and experience. 

2. How to Write a Strong Administrative Assistant Resume Summary 

Let’s start with a really important part of all resumes – the summary. 

Your summary is where you highlight your skills and how they can bring value to the employer. 

Let’s look at Jeremy’s resume. 

See how he describes himself as ‘technologically savvy’ and ‘goal-oriented?

This lets employers know he will be able to get up to speed quickly on any special technology they use and that he’s committed to getting tasks finished. 

Jeremy also writes that he’s ‘driven’, ‘motivated’ and ‘skilled in prioritizing tasks independently’. 

It’s great that he’s highlighted his ability to complete tasks without supervision, because administrative assistants are regularly delegated tasks by supervisors and managers across different teams. 

Above all, Jeremy’s summary is specific. 

If you compare the specific and vague summaries below, you can see immediately which one is more appealing. 

Emotionally intelligent and computer-savvy Administrative Assistant with an Associate’s degree in Business Administration. Strong interpersonal skills and a lifelong focus on supporting others and helping them shine.

Administrative Assistant seeking to use her skills and experience to benefit an organization that is making the world a better place.

Check out our writing a resume summary guide , if you want more help with this part.

3. The 23 Hard and Soft Skills That Hiring Managers Want

What about your skills?

Our editor has three different Skills sections to choose from: Skills, Hard (Technical) Skills, and Soft Skills. 

Note: By clicking on Layout in the top menu, you can choose the “ Custom Layout ” and have a drag & drop feature to adjust the sections as you need.

It’s best to include a general Skills section and then choose between Hard or Soft Skills based on the needs of the job. 

Administrative assistants need a lot of soft skills to shine in these roles. Here’s some that you may want to highlight on your own resume. 

• Microsoft Word, Excel, Outlook, Powerpoint, SharePoint
• Database management
• Calendar management
• Quickbooks and Xero
• Proficiency with photocopiers, scanners, and projectors
• Accurate data entry
• Inventory and supply management
• Editing and Proofreading
• Billing and record-keeping
• Business Knowledge
• Communication (written and verbal)
• Prioritization and problem-solving
• Organization and planning
• Research and analysis
• Attention to detail
• Customer service
• Phone Etiquette
• Emotional Intelligence
• Responsibility
• Teamwork and delegation
• Management and training
• Flexibility and efficiency

4. Highlighting Administrative Assistant Achievements

When you're customizing your resume to best fit a company and its job advertisement, it can become easy to slip into using the listed tasks and responsibilities to summarise your own past duties. Avoid this – because it’s a missed opportunity. 

Think of your work experience section as less of a list of ‘things you did’ for a past employer and more like a summary of your biggest achievements and contributions while at that employer. 

Look at how Jeremy does this.  

He highlights how he managed a senior HR director’s schedule, planned company events, and even designed surveys while he was working at Melmark. 

Note: If you are looking for inspiration or need help, you can click on “ Tips ” in the left menu of our editor.

Here’s some better (and bad) examples to help you craft your own:

• Developed policies that saved the company 500 hours a year.
• Trained two interns in office tasks which later became full-time employees.
• Maintained appointment calendar for 12 conference rooms.
• Unlocked the office each morning.
• Made travel arrangements.
• Wrote letters and emails.

Ready to create your administrative assistant resume now? 

Suggested reading:

• Best Skills to Put on a Resume
• How to Optimize your LinkedIn Profile to Complement Your Resume
• How to Start a Cover Letter - 4 Tips for the Perfect Opening

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• Career Blog

10 Administrative Assistant Resume Examples That Landed Jobs

In today’s competitive job market, having a well-crafted resume could mean the difference between landing your dream job or missing out on an opportunity. That’s why we’ve gathered 10 top-notch administrative assistant resume examples to give you an overview of what works in the job application process.

In the next section, we’ll take a closer look at these examples and unpack why they were successful. Through this article, you’ll gain valuable insights and inspiration to create a strong administrative assistant resume that stands out from the crowd.

So, let’s dive in!

What is an Administrative Assistant Resume?

Admin assistants are responsible for handling a wide range of administrative and clerical tasks to ensure the smooth running of an organization. They are considered the backbone of any organization, and their importance cannot be overemphasized. An administrative assistant resume is a document that highlights the experience, skills, and strengths of an admin assistant.

Definition of an administrative assistant resume

An administrative assistant resume is a marketing tool used to showcase an individual’s skills, qualifications, and experience that makes them eligible for administrative assistant jobs. It’s a document that is submitted alongside a job application to give hiring managers an idea of who the applicant is, what they have accomplished, and what they have to offer.

Components of a strong administrative assistant resume

Contact information:  This includes the candidate’s name, phone number, email, and location.

Objective statement or profile summary:  This gives the employer a brief overview of the applicant’s career goals, skills, and experience.

Work experience section:  This highlights the candidate’s past roles and responsibilities in administrative assistant roles, including tasks such as managing calendars, booking appointments, preparing meeting agendas and minutes, and handling administrative tasks.

Skills section:  An administrative assistant must possess a variety of skills, including communication, organization, multitasking, time management, and attention to detail. This section allows the applicant to showcase their most relevant skills.

Education section:  Here, the candidate provides information about their educational background, including their college or university, degree, and any certifications they may have.

Optional sections:  An administrative assistant resume may also include sections on volunteer work, relevant hobbies or extracurricular activities, or accomplishments in previous jobs.

A well-crafted administrative assistant resume must showcase the candidate’s relevant skills, experience, education, and achievements. A strong resume can help applicants catch the attention of hiring managers and increase their chances of landing the job.

Administrative Assistant Resume Example #1: Entry-Level

This resume example showcases the strengths and qualities of an entry-level administrative assistant who has little to no work experience in the field. Despite the lack of experience, the candidate has emphasized their relevant skills and expertise in a manner that highlights their potential and worth.

Key Components and Strengths

Relevant Skills:  The candidate has listed their skills in a clear and concise manner, showcasing their potential in utilizing modern communication and database management tools. These skills demonstrate their capability in adapting to the modern office environment.

Education:  The candidate has emphasized their educational background, indicating their focus and determination in developing their skills.

Volunteer Experience:  The candidate has listed their volunteering experience, indicating their willingness to learn and help wherever necessary while also demonstrating their potential in the workforce.

Objective Statement:  The objective statement is clearly stated and highlights the candidate’s willingness to learn and work in a team-oriented environment.

Explanation of How it Landed a Job

Despite being an entry-level candidate, this individual was able to secure an administrative assistant position in a high-level corporate setting. The candidate was able to demonstrate their potential and worth through their clearly articulated skills, educational background, and volunteer experience. The candidate was also able to showcase their willingness to learn and ability to work well in a team-oriented environment.

The candidate’s strengths were leveraged in a well-structured and organized resume format. This helped them to stand out among other entry-level candidates who may not have prioritized their strengths in their resume. Their efforts in presenting their qualifications led to their successful job application and ultimately, landing them their dream job as an administrative assistant.

Administrative Assistant Resume Example #2: Experience in Multiple Industries

This administrative assistant resume example showcases a candidate with experience in multiple industries. The candidate has worked in industries such as healthcare, education, and technology, giving them a diverse skill set that can be applied to any industry.

Key Components and Strengths:

Professional Summary:  The professional summary highlights the candidate’s experience in multiple industries and showcases their ability to adapt to different work environments. It also mentions the candidate’s proficiency in Microsoft Office and their strong communication and organizational skills.

Work Experience:  The candidate’s work experience is listed in reverse chronological order, starting with their most recent position. For each position, the candidate lists their job title, company name, employment dates, and a brief description of their responsibilities and accomplishments.

Education and Skills:  The candidate’s education and skills section lists their relevant education and any certifications they have earned. The skills section includes technical skills such as Microsoft Office proficiency, as well as soft skills such as communication and organizational skills.

Explanation of how it landed a job:

When the hiring manager reviewed this resume, they were impressed by the candidate’s experience in multiple industries. They recognized that this candidate had the ability to adapt to different work environments and could bring a diverse skill set to the administrative assistant role.

Additionally, the candidate’s strong communication and organizational skills stood out, as these are critical skills for an administrative assistant. The resume’s clean and well-organized format also made it easy for the hiring manager to quickly review and understand the candidate’s qualifications.

This administrative assistant resume example landed the candidate a job because it showcased their ability to adapt to different industries, highlighted their critical skills, and had a clean and well-organized format that made it easy for the hiring manager to review.

Administrative Assistant Resume Example #3: Strong Organizational Skills

This administrative assistant resume example showcases strong organizational skills and an unwavering attention to detail. This candidate has successfully highlighted their relevant skills and experiences, providing potential employers with a comprehensive understanding of their capabilities.

Professional Experience:  The candidate has included a detailed summary of their previous work experiences as an administrative assistant, emphasizing their responsibilities in organizing, scheduling, and prioritizing daily tasks. This showcases their ability to manage multiple competing priorities with ease.

Education:  The candidate has included their educational background, highlighting relevant coursework and certifications, indicating their commitment to continuous learning and development.

Skills Section:  The candidate has listed a variety of essential administrative skills such as proficiency in Microsoft Office Suite, data entry, calendaring, and scheduling. This section further highlights their skillset and presents them as an ideal candidate for an administrative support role.

Accomplishments and Achievements:  The candidate has included significant accomplishments and achievements in their previous roles that demonstrate their ability to exceed expectations and deliver exceptional results. This section presents the candidate as a highly motivated and driven individual.

Explanation of How It Landed a Job

The candidate’s strong organizational skills, attention to detail, and relevant experience caught the attention of their potential employer. The candidate was able to communicate their skill set and experience in a clear and concise manner, thereby making it easy for the hiring manager to understand their capabilities. During the interview process, the candidate was able to further highlight their relevant experience in the administrative support space, helping the employer understand their potential value as a member of their team.

Incorporating a targeted and comprehensive resume that showcases your relevant skills and experience is critical to landing a job as an administrative assistant. This is especially true in a highly competitive job market, where strong organizational skills and an ability to multitask are highly sought after. By taking the time to create a well-written, targeted resume, job seekers can set themselves apart from the competition and impress potential employers with their skills and experience.

Administrative Assistant Resume Example #4: Detail-Oriented and Efficient

If you’re looking for a highly effective administrative assistant, then you’ll love this resume example. It belongs to a detail-oriented and efficient candidate who knows how to manage multiple tasks and projects simultaneously.

Professional Summary:  The professional summary is concise and powerful, highlighting the candidate’s most relevant skills, experience, and accomplishments. It showcases the candidate’s core competencies in project management, scheduling, and customer service.

Experience:  The candidate’s experience section is well-structured, featuring bullet points that highlight their key achievements in each role. They use specific keywords that demonstrate their familiarity with various software and tools such as Microsoft Office, Google Suite, and QuickBooks.

Education:  The candidate’s education section is short but effective, with a focus on their relevant coursework and certifications. They mention their proficiency in soft skills such as communication, teamwork, and problem-solving.

Skills:  The candidate’s skills section showcases a range of technical and soft skills, including database management, event planning, and vendor management.

This resume example helped the candidate secure a job by showcasing their strengths as an administrative assistant. The candidate’s detail-oriented approach and exceptional organizational skills were highlighted throughout the resume, giving the employer clear evidence of their ability to manage multiple projects simultaneously.

Furthermore, the candidate’s experience in different roles demonstrated their versatility and adaptability, which made them stand out from other candidates. Their proficiency in relevant software and tools also impressed the employer, showing that they were up-to-date with modern office technology.

Lastly, the candidate’s professional summary presented a compelling case for why they were the best fit for the job. It effectively summarized their experience and skills, giving the employer a clear overview of what they had to offer. In short, this candidate’s attention to detail, organizational skills, adaptability, and technical proficiency helped them secure a job as an administrative assistant.

Administrative Assistant Resume Example #5: Effective Communication Skills

Description of the resume example:.

This resume example showcases the candidate’s excellent communication skills and how they have utilized them in their previous roles as an Administrative Assistant. The example highlights the candidate’s ability to communicate effectively with team members, clients, and other stakeholders.

Key components and strengths:

• Strong written and verbal communication skills
• Ability to develop and maintain positive working relationships with colleagues and clients
• Demonstrated ability to actively listen to and understand the needs of others
• Skilled in presenting information clearly and concisely, both in-person and via email or other written communication
• Experience facilitating meetings and coordinating between multiple departments and stakeholders
• Proficient in using communication tools such as Outlook, Skype, Zoom, and Slack.

This resume example successfully landed the candidate a job due to their impeccable communication skills. Employers today prioritize communication skills as an essential requirement for any role, as effective communication can lead to improved productivity, reduced conflict, and better relationships among team members.

The candidate’s resume demonstrated their ability to communicate effectively in various formats, such as email, phone, and in-person, and how they had utilized them in their previous roles. Additionally, the candidate had relevant experience coordinating between multiple departments and facilitating meetings, which further emphasized their proficiency in communication.

The employer was impressed with the candidate’s ability to actively listen and understand the needs of others, which is a critical aspect of effective communication. The candidate’s skills in using communication tools such as Outlook, Skype, Zoom, and Slack were also highly valued, as they underscored their ability to work efficiently and effectively in a remote or virtual environment.

The candidate’s communication skills were a key factor in them landing the job, and their resume example provided the employer with clear evidence of their proficiency in this essential skillset.

Administrative Assistant Resume Example #6: Multitasking and Time Management

This resume example focuses on the applicant’s ability to handle multiple tasks and manage time effectively, crucial skills for an administrative assistant role.

Key components and strengths

• Objective statement:  The applicant clearly states their intention to obtain a position as an administrative assistant, emphasizing their excellent multitasking and time-management abilities.
• Work experience:  The candidate highlights their experience as an administrative assistant, showcasing expertise in managing calendars, scheduling appointments, and handling administrative duties efficiently.
• Skills:  The applicant lists skills that convey their multitasking and time-management abilities, including project management, prioritization, and delegation.
• Education:  The candidate has a relevant degree in business administration, demonstrating their expertise in the field.

Explanation of how it landed a job

This resume example proved successful in landing a job primarily due to the candidate’s ability to showcase their strengths in multitasking and time management. The objective statement and skills section clearly highlighted these abilities, indicating to the hiring manager that the candidate was the ideal fit for the administrative assistant role.

Furthermore, the candidate’s work experience and education were tailored to the job requirements, demonstrating that they had the necessary skills and qualifications. This made them an attractive candidate for the position, and the hiring manager was impressed with their strong attention to detail, organizational skills, and ability to handle multiple tasks effectively.

In addition, the candidate’s language and formatting were professional, polished, and demonstrated good communication skills. This helped them stand out among other applicants and conveyed a high level of professionalism and attention to detail.

This resume example successfully landed a job due to the candidate’s excellent presentation of their skills and strengths, relevant work experience, and professional language and formatting.

Administrative Assistant Resume Example #7: Experience with Database Management

This administrative assistant resume example highlights the candidate’s experience with database management. It showcases the candidate’s ability to manage and maintain large amounts of data accurately and efficiently.

Database Management Skills : This candidate has extensive experience in managing databases, from setting up new tables to entering data and handling queries. They are proficient in using various database management software such as SQL and Oracle, which has been a crucial skill in their success as an administrative assistant.

Attention to Detail : One of the essential skills for administrative assistants is the ability to maintain accurate records. This candidate shows they have the attention to detail necessary to maintain records, as well as review and verify data for accuracy.

Communication and Collaboration : Aside from technical skills, this resume displays the candidate’s communication and collaboration skills. Administrative assistants work with different teams, often simultaneously. As such, it is essential to have excellent communication and collaboration skills. This candidate demonstrates the ability to collaborate with cross-functional teams to attain company goals.

This candidate’s experience with database management was the defining factor in landing their job as an administrative assistant. The company was looking for someone who could manage their existing databases while also being able to set up new ones. The recruiter was impressed with the candidate’s experience and proficiency in database management, especially their skills with SQL and Oracle.

Moreover, the candidate’s attention to detail, communication and collaboration skills were a perfect match for the team’s needs, giving them an edge over other administrative assistant candidates.

The candidate’s successful experience in managing databases relevant to the company’s business needs led to a strong recommendation from the recruiter. The candidate went through the interview process, passed with flying colors, and landed the job.

This particular administrative assistant resume example highlights the importance of demonstrating relevant skills and experience to a specific job opening. The candidate’s focus on database management in their resume made them stand out and earn them their desired role.

Administrative Assistant Resume Example #8: Exceptional Customer Service Skills

This resume example showcases a highly skilled administrative assistant with exceptional customer service skills. The candidate has a strong track record of managing administrative tasks and delivering an outstanding customer experience.

• Clear and concise summary statement: The candidate’s objective statement is brief yet effectively conveys their skills and experience, highlighting their ability to provide exceptional customer service.
• Relevant skills: The candidate’s skills section includes critical competencies that are essential for the administrative assistant role, such as time management, organization, and interpersonal skills.
• Professional experience: The candidate’s work history section highlights their experience working in administrative roles, emphasizing their customer service skills and ability to manage tasks efficiently.
• Educational background: The candidate’s educational qualifications demonstrate their commitment to personal and professional development.

How it Landed a Job

The exceptional customer service skills highlighted in this resume example made the candidate stand out to potential employers, demonstrating their ability to provide high-quality support to clients and colleagues alike. Their work history showcases a consistent track record of delivering excellent customer service, which helped assure hiring managers of their ability to handle a wide range of tasks and prioritize work effectively.

Moreover, the candidate’s relevant skills, such as their attention to detail and communication abilities, were highlighted in the resume. This helped to further demonstrate their ability to work in a fast-paced environment, manage tasks and build strong relationships with clients and colleagues.

This resume example is an excellent representation of how exceptional customer service skills can set a candidate apart in the highly competitive administrative assistant job market. By emphasizing critical competencies and professional experience in their resume, this candidate was able to land a job that perfectly matched their skillset and career objectives.

Administrative Assistant Resume Example #9: Proficiency in Microsoft Office Suite

This resume example showcases the applicant’s proficiency in the Microsoft Office Suite, a vital skill for administrative assistants.

• Highlights proficiency in Word, Excel, PowerPoint, and Outlook
• Provides specific examples of using these programs to streamline administrative tasks, such as creating spreadsheets to track budgets and schedules and designing visually appealing presentations
• Demonstrates an understanding of other software programs commonly used in office settings, including Adobe Creative Suite and QuickBooks
• Emphasizes the ability to learn new software quickly and independently

The applicant’s strong Microsoft Office skills were a critical factor in securing a job as an administrative assistant at a busy healthcare clinic. In this position, the administrative assistant is responsible for scheduling appointments, managing patient records, and handling a wide range of administrative tasks.

During the interview process, the hiring manager was impressed by the applicant’s ability to describe specific workflows for using Microsoft Office programs to streamline administrative tasks. The applicant demonstrated a deep understanding of the software programs and provided examples of how they had used Excel to create budget tracking spreadsheets and PowerPoint to create professional presentations for team meetings.

The applicant’s proficiency in Microsoft Office and their demonstrated ability to learn new software quickly made them an ideal candidate for the administrative assistant position. By highlighting these strengths in their resume, they were able to stand out from other applicants and secure the job.

Administrative Assistant Resume Example #10: Bilingual Skills

This administrative assistant resume example showcases the applicant’s bilingual skills, which are valuable assets in various industries, particularly in companies with an international scope. Applicants who are fluent in multiple languages can help organizations communicate more effectively and bridge the gap between different cultures.

Bilingual proficiency:  The applicant listed their language proficiency in their resume, highlighting their ability to speak, read, and write in two languages fluently. They also specified their proficiency level for each language, which can help employers assess their language skills accurately.

International experience:  The applicant described their work experience in an international context, emphasizing their familiarity with various cultures, customs, and business practices. They also mentioned their experience working with people from different backgrounds, which can demonstrate their adaptability and communication skills.

Administrative skills:  The applicant highlighted their administrative skills, including managing schedules, coordinating meetings, and handling documentation. They also mentioned their proficiency in using various software tools, such as Microsoft Office and Adobe Creative Suite, which are common in administrative roles.

How It Landed a Job:

When hiring for administrative assistant roles, employers often look for applicants who can help them improve their operations and communication, particularly in a globalized world. In this example, the applicant’s bilingual skills and international experience stood out to the hiring manager, who was impressed by their ability to communicate effectively with clients and colleagues from different parts of the world.

During the interview, the applicant was able to showcase their language skills and describe how they could use them to assist the company’s communication efforts. They also demonstrated their administrative skills and their proficiency in using various software tools, which convinced the employer that they could handle the demands of the job effectively.

Ultimately, the applicant’s bilingual skills and international experience helped them stand out among other candidates and land the administrative assistant job they were seeking. By showcasing these key components and strengths in their resume, they communicated effectively with the employer and demonstrated that they were the best fit for the role.

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15 Administrative Assistant Resume Examples - Here's What Works In 2024

Your resume is key to landing an interview in today’s competitive job market. in order to make your resume appealing, you’ll want to tailor your resume to the specific job by using relevant keywords, action verbs, and skills. here are five templates that will get you started on your resume for an administrative assistant position in 2023..

Administrative assistants are the backbone of the office. They act as liaisons and points of contacts between internal teams and with external teams as needed. Responsibilities include scheduling meetings, managing calendars, ordering office supplies, answering phone calls, taking notes, and supporting management and the team as needed. Administrative assistants help to keep the department organized and running smoothly overall. There are various types of administrative assistants as well, ranging from departmental support to support for executives and other leadership. They vary in salary, responsibilities, and required experience. The role may range from requiring one year of experience or more. Since administrative assistants are typically responsible for clerical tasks, decision-making, preparing reports and documents, you will want to showcase your communication, collaboration, and time management skills. Examples include improving efficiency in the department and ways that you maximized productivity by streamlining processes. Now, let’s dive into what successful administrative assistant resume templates look like in 2023. We’ll examine five different examples of different administrative assistant roles to showcase the various positions and offer a strong place to start with your resume. After, we’ll go over a list of strong action verbs to emphasize your work experience and a list of the most common skills that recruiters are looking for in administrative assistants.

Administrative Assistant Resume Templates

Jump to a template:

• Administrative Assistant
• Senior Administrative Assistant
• Executive Administrative Assistant
• Entry Level Administrative Assistant
• Sales Administrative Assistant
• Legal Administrative Assistant
• Office Administrative Assistant
• Medical Administrative Assistant
• Experienced Administrative Assistant

Jump to a resource:

• Keywords for Administrative Assistant Resumes

Administrative Assistant Resume Tips

• Action Verbs to Use
• Bullet Points on Administrative Assistant Resumes
• Related Administrative Resumes

Get advice on each section of your resume:

Template 1 of 15: Administrative Assistant Resume Example

An administrative assistant is a professional who helps organize, optimize, and execute day-to-day business tasks. Administrative assistants help a company ensure their administrative business practices are organized and efficient. As an administrative assistant, you may be responsible for tasks such as filing, faxing, organizing and cataloging invoices, purchasing office products, monitoring and organizing databases, and more. To become an administrative assistant, you will need superb attention to detail and organizational skills. For this role, hiring managers will typically look for someone with a minimum of an associate's degree in a related field, though a bachelor's degree can help you stand out. More importantly, hiring managers will look for a candidate with prior experience in organizational support roles, such as experience as an office coordinator. Ideal candidates for this position will be organized, efficient, and great multi-taskers.

We're just getting the template ready for you, just a second left.

Tips to help you write your Administrative Assistant resume in 2024

   showcase your ability to successfully manage and organize documents.

The organization and preservation of important documents usually falls on the administrative assistant. As such, it’s important to showcase your ability to keep track of documentation effectively. Since documents can be stored physically or digitally, it’s a plus if you can showcase any database tools you have used to optimize a company’s filing procedures.

   Consider obtaining certifications related to the role of administrative assistant

There are certifications you can earn to show your knowledge when it comes to administrative work. The CAP (certified administrative professional) credential will look great on a resume for this role and show hiring managers you have the skills needed to succeed.

Skills you can include on your Administrative Assistant resume

Template 2 of 15: administrative assistant resume example.

As an experienced administrative assistant with years of professional work history, you’ll want to primarily highlight your previous administrative work at companies. This administrative assistant resume template emphasizes strong experience supporting various groups and teams with specific and measurable numbers of accomplishments in the role. You should also supplement your experience with education and skills to create a complete picture to your potential employer.

   Detail your professional experience in administrative support

If you have as much work history experience in related administrative roles, you’ll want to make sure you use lots of detail about your achievements with specific numbers. Good examples that this template uses are “established workflow processes, monitored daily productivity, and implemented modifications to improve personnel efficiency by 15%” and “registered and withdrew 50+ students annually.”

   Longevity of relevant administrative roles in work history

Recruiters prioritize candidates not only with relevant experience, but also longevity in previous positions which shows commitment. Sourcing, interviewing, and onboarding requires time and money. Recruiters don’t want to pass along candidates who’ll stay for a short time and have to start the cycle over again. Do your best to mention relevant roles to an administrative assistant on your resume.

Template 3 of 15: Senior Administrative Assistant Resume Example

A senior administrative assistant is a position that highlights your extensive experience supporting higher management and overseeing other employees in the department. Since you’ll have plenty of experience to share, you’ll want to detail your accomplishments with specific numbers and highlight your transferable skills from previous roles. This template will show you how to combine both to create a lasting impression on the recruiter.

Tips to help you write your Senior Administrative Assistant resume in 2024

   highlights training and leadership experience, which are transferrable skills key to administrative assistant roles.

Since this role is a senior position, you’ll be expected to train new employees per the company’s needs and support senior management. This resume template uses examples like “managed administrative staff of 15 personnel,” “hired, trained, and managed over 355 part-time workers per year,” and “supported Senior Vice President of Manufacturing.” Make sure to emphasize your relevant senior experience.

   Relevant administrative assistant certifications in education section

Besides just your education, you’ll want to spotlight any relevant certifications that you have to demonstrate your fluency in this role. This senior administrative assistant resume template uses the example of Administrative Assistant Certificate Series from the Growthsi Business School. Additional certificates show your dedication to additional training for the position.

Skills you can include on your Senior Administrative Assistant resume

Template 4 of 15: executive administrative assistant resume example.

The executive administrative assistant is someone who provides high-level, tailored administrative support for the executives within a company. They will often be assigned to a group of executives, and help these leaders organize and optimize their daily efficiency. As an executive administrative assistant, you may assist executives in planning travel, booking meetings, answering incoming calls, planning events, overseeing office operations, and more. To become an executive administrative assistant, you will need to demonstrate prior excellence in administrative roles. Most hiring managers will look for someone with a minimum of an associate’s degree in a related field. Moreover, because this role handles high-level administrative duties, the ideal candidate will have 2-5 years of experience in related roles like as an administrative assistant or office manager. Superb candidates for this role will showcase organizational excellence, as well as a professional attitude and great time management skills.

Tips to help you write your Executive Administrative Assistant resume in 2024

   highlight your experience planning and scheduling travel.

Executive administrative assistants are responsible for managing the executive schedule, and this includes creating travel plans. As such, any experience you have booking and organizing travel for others should be detailed on your resume.

   Showcase your time management skills

Executive administrative assistants must juggle leader’s scheduling conflicts with grace and creativity. It’s important to demonstrate on your resume how you have used your time management skills to effectively organize schedules in the past.

Skills you can include on your Executive Administrative Assistant resume

Template 5 of 15: executive administrative assistant resume example.

An executive administrative assistant manages all clerical tasks for executive managers. This includes welcoming guests, and handling communication between stakeholders, clients, and partners. Additionally, an executive administrative assistant often performs basic bookkeeping duties, so this is another skill you might want to highlight in your resume. Other responsibilities include preparing documents, negotiating with vendors, managing corporate inventory, reviewing incoming documents, etc. This is a role that requires attention to detail and strong communication skills.

   Demonstrate your time management skills on your resume by using accomplishments.

Executive administrative assistants often work under pressure. They need to meet tight deadlines and make sure everyone on the clerical team is on top of everything. That’s why having time management skills is essential for this role. If you want to demonstrate this in your resume, you should use accomplishments and mention projects that you coordinated effectively and on time.

   Showcase your communication skills on your resume.

Since communication is essential in this role, this is exactly what you want to reflect on your resume. Rather than just saying you have excellent communication skills, use the appropriate vocabulary and structure on your resume, such as strong action verbs like "Communicated", "Directed" or "Influenced". If you've worked with senior execs or CEOs, it's worth mentioning things like "Presented to senior stakeholders..." on your resume.

Template 6 of 15: Executive Administrative Assistant Resume Example

An executive assistant works closely with a high-level executive or a small group of high-level executives in overseeing projects and anticipating business needs. On the other hand, an executive administrative assistant tends to focus more on task management and administrative duties, such as calendar scheduling, data entry, and handling calls. In your executive administrative assistant resume, make sure to highlight your experience and relevant skills accordingly.

   Highlight relevant executive administrative skills

When writing your executive administrative assistant resume, make sure to demonstrate your proven ability to carry out administrative tasks. You should highlight relevant skills you have in these capacities, and include skills that pertain to the job description. This candidate includes a list of administrative capacities in their skills section, such as Calendar Management, Travel Arrangements, and Organization Skills, and expands upon them in their work experience.

   Use strong action verbs and numeric metrics to describe your administrative accomplishments/responsibilities

In your work experience section, make sure to use strong action verbs and to quantify your positive impact to the company. Executive administrative assistants should be experts at performing administrative duties, especially in areas of facilitating smooth operation and in catalyzing productivity. Use words such as “streamlined”, “orchestrated”, or “facilitated” to describe your contributions, and make sure to accompany them with tangible quantitative metrics.

Template 7 of 15: Executive Administrative Assistant Resume Example

As an executive administrative assistant, you will be supporting one or multiple executives in the company. A high-level of discretion and anticipation of what your executives need is a must. To tailor a resume for this position, you’ll want to focus on your experience supporting previous executives and how you resolved pain points for them.

   Quantify your administrative accomplishments in the office

In this role, you’ll have familiarity with streamlining and implementing processes. This resume uses great examples like “reduced cell phone expenses, resulting in savings of $5,000+” and “organized new office and designed systems to maximize office function efficiency by 30%.” Make sure to showcase what you did to make the office better for the team. Numbers talk!

   Show promotions in your work history

This template demonstrates a promotion from an administrative assistant to an executive assistant. Growth shows that your previous company was impressed with your work and trusted you with more responsibilities, like supporting five executives. You should also highlight why you were promoted. If you took on additional work, became a mentor to others, or more, make sure to share it.

Template 8 of 15: Entry Level Administrative Assistant Resume Example

As an entry-level administrative assistant, you will be able to get your feet wet in the world of operations and business management. Entry-level administrative assistants will quickly learn how to monitor and optimize day-to-day business practices. They may be responsible for cataloging paperwork, ensuring office facilities are in working order, answering general phone calls, providing support with training and onboarding, and more. To land this role, you will need to show a strong interest in administrative work and superb organizational skills. Hiring managers will look for someone with a minimum of an associate’s degree in a related field. Since this is an entry-level role, a lengthy resume is not necessary. However, you should showcase work you’ve done at past jobs, internships, or in volunteer roles that required organizational skills, time management, and/or great people skills.

Tips to help you write your Entry Level Administrative Assistant resume in 2024

   highlight relevant coursework you have completed.

Given that this is an entry-level role, it’s a perfect opportunity for a recent graduate. To bolster your resume, be sure to highlight any projects or research you’ve completed relating to business efficiency, human resources, or operations, and what you learned from the coursework.

   Obtain certifications to strengthen your resume

Certifications can help entry-level applicants stand out. There are many certifications that relate to administrative work, including the CAP (certified administrative professional) or the certified professional secretary credential. These courses can often be found online and adding these credentials to your resume can showcase your knowledge in the field.

Skills you can include on your Entry Level Administrative Assistant resume

Template 9 of 15: entry level administrative assistant resume example.

Just like senior and executive-level administrative assistants, there are also entry-levels administrative assistant positions out there. Don’t worry if you don’t have administrative assistant work experience or if you’re looking to change careers — you should use your education and other related administrative experience to supplement it. You should also highlight relevant skills that are transferable to showcase previous experience with them in different environments.

   Use of strong action verbs related to administrative duties

Action verbs are important tools and phrasing is everything. Your resume should have powerful action verbs to bolster your accomplishments. Some excellent examples of action verbs in this resume template are “directed,” “oversaw,” “generated,” and “drafted.” We’ll also go into more detail about action verbs down below for more ideas.

   Transferable administrative skills from previous roles

You typically want to emphasize technical skills but that can be difficult for an administrative assistant position compared to a role like a project manager. In this resume, skills such as “customer service, “telephone reception,” and “data entry” are listed. The skills are implied in experience like “answered an average of 35 calls per day by addressing customer inquiries.”

Template 10 of 15: Sales Administrative Assistant Resume Example

A sales administrative assistant is someone who helps a sales team optimize daily business practices relating to sales and marketing. This can be a great opportunity to transition into a sales and/or marketing role for many. Sales administrative assistants will assist with tasks such as answering phone calls to the sales line, planning and organizing meetings, assisting in invoice processing, assisting with proposal writing, and more. To become a sales administrative assistant, you will need a mix of relevant experience in both sales and business administration. Hiring managers will look for someone with a degree in business administration, business operations, or another related field. Moreover, the ideal candidate will have both customer-facing and organizational experience. Prior roles as a sales representative, customer service representative, or administrative assistant will stand out for this role. Overall, a candidate for this role should be a team player, who has strong organizational skills and an eagerness to learn.

Tips to help you write your Sales Administrative Assistant resume in 2024

   highlight any experience you have drafting proposals for prospective customers.

Salespeople with a high workload may rely on their administrative assistant to help with proposal generation. Showcasing any work or educational experience you have with drafting pricing and product proposals can help you stand out for this role.

   Showcase your ability to engage with customers

Unlike many other administrative roles, the sales administrative assistant will help sales teams communicate with customers. In this role you may be responsible for handling incoming questions, concerns, or requests from customers. For this reason, it’s important to highlight any customer-facing experience you have on your resume.

Skills you can include on your Sales Administrative Assistant resume

Template 11 of 15: sales administrative assistant resume example.

Sales are a key function to any business. Without the sales team, the company would probably have a hard time earning revenue for their products or services. As a sales administrative assistant, you’ll want to spotlight your related sales and administrative experience to demonstrate that you can do both. You may not only just support the sales team, but also contribute to sales pitches, presentations, and generating leads as well.

   Focuses on relevant administrative & sales experience

Since this role requires familiarity with selling, make sure to showcase your previous sales experience. This template uses related positions such as sales clerk and sales coordinator. If you’ve worked in retail or similar roles before, mention it with examples like “managed $300,000 monthly sales figures operating at an average of 30% profit margin” and “conducted 50+ sales presentations.”

   Quantify your accomplishments and project results

Sales is all about numbers. This resume template specifically mentions a project of “creat[ing] sales tracking database in Access that decreased overall deficiencies by 20%.” Recruiters want to see hard numbers of how you contributed to increasing sales and generating leads. Emphasize what you did in past roles to show what you could do for your potential employer.

Template 12 of 15: Legal Administrative Assistant Resume Example

Legal administrative assistants support a law firm’s lawyers and paralegals. Some tasks you can expect include drafting legal documents, doing legal research, ensuring the office runs smoothly, handling schedules, speaking with clients, etc. You will be expected to have a strong legal educational background and some experience in the legal field would be highly preferred. The legal industry is also a high-pressure industry so the ability to work under pressure and have a high level of productivity is essential. Take a look at this strong resume sample for the position.

Tips to help you write your Legal Administrative Assistant resume in 2024

   mention a variety of administrative tasks in your experience section..

Above this being a legal position, it is an administrative position. Make sure your experience section shows recruiters the range of administrative tasks that you have experience doing.

   Include administrative positions in other industries.

If you don’t have a lot of experience in the legal field, include any administrative experience you have had in other fields. There is overlap in the tasks and most of the skills are transferable.

Skills you can include on your Legal Administrative Assistant resume

Template 13 of 15: office administrative assistant resume example.

This is an entry-level position where you work to ensure the office runs smoothly. You will be tasked with everyday needs like reception duty, maintaining files, prepping and scheduling meetings, managing calendars, etc. Great communication, a helpful and polite demeanor, and a go-getter attitude will be highly desired for this position. Likewise, any experience in an administrative position will be appreciated. Here is a recruiter-approved resume sample.

Tips to help you write your Office Administrative Assistant resume in 2024

   add an ‘office administrative assistant’ title to your resume to get past ats..

You may not have a lot of experience in this job, so add the job title to ensure you get past any ATS resume filters in place.

   Have a varied technical skills list.

An administrative position requires a varied skill set due to the varied tasks you will need to complete. Ensure the list of your technical skills is equally varied.

Skills you can include on your Office Administrative Assistant resume

Template 14 of 15: medical administrative assistant resume example.

A medical administrative assistant will take charge of the clerical tasks needed in a medical facility. You may have front desk duties, you may maintain patient files, and you may be in charge of assuring the waiting area is in order, among other responsibilities. Important to note, however, is that, unlike a medical assistant, you will not handle patients’ care in any way. Regardless, a background in health or medicine will be highly beneficial to your application and resume.

Tips to help you write your Medical Administrative Assistant resume in 2024

   include medical industry knowledge in your skills section..

There is very specific industry knowledge and very specific tasks you should be able to perform in this field. Knowledge includes things like HIPAA while the tasks include things like insurance billing and healthcare management. Make your skills section very medical-industry-specific.

   Use healthcare keywords in your resume.

Little changes like changing ‘customer’ to ‘patient’ can make a huge difference in showing recruiters that you are experienced in the healthcare industry. Pepper your resume with healthcare keywords as this applicant has done.

Skills you can include on your Medical Administrative Assistant resume

Template 15 of 15: experienced administrative assistant resume example.

As the name suggests, this administrative assistant is not new to the industry and has had some professional experience in the field. Your tasks will be varied as you do your best to assist in whatever day-to-day tasks need to be completed. In this position, you may be working solely for the CEO or certain staff members, or you may be working for the entire office or department. Tasks may range from making travel arrangements to scheduling meetings, to maintaining files. Take a look at this resume sample to get an idea of what yours should entail.

Tips to help you write your Experienced Administrative Assistant resume in 2024

   get relevant certifications..

Show your dedication to the career by gaining administrative certification. This applicant is a certified professional secretary and administrative professional.

   Highlight transferable skills from related positions.

If you have had experience in a related position like a secretary or receptionist positions, include those in your resume and highlight the tasks and skills that an executive administrative assistant would also have. There is a lot of overlap in these positions.

Skills you can include on your Experienced Administrative Assistant resume

We spoke with hiring managers at companies like Amazon, Apple, and Google to find out what they look for in an Administrative Assistant resume. Based on their insights and our research, we've put together these tips to help you create a strong resume that will get you noticed by top employers.

   Highlight your organizational skills

One of the most important skills for an Administrative Assistant is being organized. Showcase your ability to manage multiple tasks, prioritize effectively, and keep things running smoothly.

• Managed calendars, scheduled meetings, and coordinated travel for a team of 10 executives
• Developed and implemented a new filing system that increased efficiency by 20%
• Tracked and ordered office supplies, ensuring the office was always well-stocked and within budget

   Emphasize your communication abilities

Administrative Assistants often serve as the first point of contact for a company, so strong communication skills are essential. Highlight your ability to interact with people at all levels, both verbally and in writing.

• Handled a high volume of incoming calls and emails, consistently providing professional and friendly customer service
• Drafted, edited, and proofread correspondence, reports, and presentations
• Served as a liaison between departments, facilitating clear communication and collaboration

   Showcase your technical proficiency

In today's digital age, Administrative Assistants need to be comfortable with a variety of software programs and tools. Make sure to list your technical skills and experience.

• Proficient in Microsoft Office
• Experienced with computers

Instead, be specific about the programs you know and how you've used them:

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with the ability to create complex spreadsheets and dynamic presentations
• Experience with CRM software, including Salesforce and HubSpot, to manage customer data and support sales efforts

   Demonstrate your problem-solving skills

Employers value Administrative Assistants who can think on their feet and find solutions to challenges. Use your resume to showcase times when you've successfully tackled problems or made improvements.

• Identified and resolved issues with the company's invoicing process, resulting in a 15% reduction in late payments
• Implemented a new system for tracking and managing employee time off requests, streamlining the process and saving hours of administrative work each week

   Tailor your resume to the job description

Every company and position is unique, so it's important to customize your resume for each job you apply to. Pay close attention to the skills and experience mentioned in the job description, and make sure to highlight your relevant qualifications.

For example, if a job posting emphasizes the need for strong event planning skills, you might include:

• Planned and coordinated multiple successful corporate events, including annual conferences, product launches, and holiday parties
• Managed all aspects of event planning, from booking venues and vendors to creating schedules and managing budgets

   Use a professional summary

A well-written professional summary at the top of your resume can grab an employer's attention and encourage them to keep reading. Use this space to highlight your most relevant skills and experience.

Highly organized and detail-oriented Administrative Assistant with 5+ years of experience supporting executives in fast-paced environments. Skilled in managing calendars, planning events, and providing exceptional customer service. Proficient in Microsoft Office and experienced with CRM software. Proven ability to prioritize tasks, solve problems, and communicate effectively with all levels of an organization.

Remember to keep your summary concise and tailored to the specific job you're applying for.

Administrative assistants are responsible for maintaining a smooth flow in the office. They coordinate scheduling, support the team and management, take meeting notes, create documentation, answer and direct phone calls, and more. They are fluent in the standard software required for an office environment, while having excellent verbal and written communication skills. A sense of urgency and the ability to prioritize is required for this role, alongside time management in order to complete necessary projects and fulfill daily duties. Now that we’ve reviewed what administrative assistants do, let’s go over some tips on how to make your resume stand out to recruiters in 2022:

   List relevant administrative software you have proficiency in.

When carefully reading the job listing, make sure that you find the relevant hard skills and software that the company wants. Depending on the industry, this could include software like customer relationship management (CRM) software like Salesforce, Quickbooks, and PeopleSoft. Please only mention your proficiency and experience with the software if you have used it in other roles or capacities. It is important not to stretch the truth and make up your experience with the programs, as it could easily cost you the job if found out and you want to make sure you get the training that you need if you land the role.

   Tailor your administrative assistant resume based on the job listing.

Administrative assistants generally have the same types of responsibilities, but they can vary depending on if they are executive administrative assistants or sales administrative assistants as we’ve seen in the resume templates. Make sure that your resume is specialized and fits the criteria for the role. You don’t want to submit a general administrative assistant resume for a sales administrative assistant role, or vice versa. It’s worth having multiple versions of your resume and you can update the verbiage of each job in your work experience to match the specific position. For example, if you led sales presentations in a past role and are applying for a general administrative assistant, you might want to leave that section out and instead focus on how you supported your team and management.

   Specifically detail your administrative experience supporting teams and management.

Since administrative assistants need to support a variety of people in a professional work environment, you’ll want to explicitly explain how you did in past roles. For example, did you manage their calendars, schedules, and order office supplies to make sure the department didn’t run out? Don’t be shy about sharing the position of the person you were supporting if they’re an individual and an executive, such as the Chief Executive Officer or Senior Vice President of a company. People in executive and higher management roles are often busy with packed schedules, so it makes it all the more impressive that you successfully wrangled their calendar and kept them on track.

   Emphasize your transferable skills as an administrative assistant.

Transferable skills are extremely valuable, as many companies in 2022 are looking for the best candidates with experience. Previous experience in an office or other business setting will prove useful, such as coming from roles like a secretary, office assistant, or even something like a recruiter. In these positions, you should have experience with customers, answering the phone, scheduling, calendar management, ordering office supplies, taking notes, and other related skills. You’ll want to take these skills and expand them through your numeric achievements, with examples like “managed 700+ student information in Aspen; updated information every month to ensure 100% accuracy.” This statement demonstrates that you handled a high volume of customer information in specific software, as well as being detail-oriented and thorough.

Writing Your Administrative Assistant Resume: Section By Section

  header, 1. put your name on the first line.

Your name should be the most prominent element in your header, on its own line. Use a larger font size than the rest of your header details.

For example:

• Jane Smith | 123 Main St | [email protected] | 555-123-4567

Combining your name with your other details makes it harder for hiring managers to quickly find your name.

2. Include your phone number and email

Directly below your name, include your phone number and email address. These are the two primary ways employers will contact you.

Use a professional email address, ideally [email protected] . Avoid outdated email domains or unprofessional handles like:

• [email protected]

A professional email will reinforce the competent, detail-oriented image you want to project as an administrative assistant.

3. Add your location, not full address

Include your city and state to let employers know where you're based. For administrative assistant roles, employers typically expect you to be local.

• Chicago, IL
• San Francisco, CA

However, you do not need to include your full mailing address. In fact, for privacy reasons, it's better not to include your exact home address on your resume.

123 Main St, Apt 2B Chicago, IL 12345

The above example provides more personal details than needed. Just your city and state will suffice.

4. Consider including your LinkedIn URL

If you have a strong LinkedIn profile, consider adding the URL to your header. This gives hiring managers another avenue to learn more about you and your professional background.

Use a clean, shortened URL like:

• linkedin.com/in/janesmith

Rather than the default URL with random characters:

• linkedin.com/in/jane-smith-12345a6b7c8d9e0f

A custom URL looks cleaner and takes up less valuable space on your administrative assistant resume.

  Summary

A resume summary for an Administrative Assistant is an optional section that highlights your most relevant skills, experience, and achievements. While a summary is not required, it can be beneficial if you have extensive experience or are making a career change. On the other hand, an objective statement should never be used as it focuses on your goals rather than what you can offer the employer.

When crafting your Administrative Assistant resume summary, focus on showcasing your abilities in areas such as organization, communication, and technical proficiency. Tailor your summary to the specific requirements of the job you are applying for, emphasizing the skills and experience that make you a strong candidate.

To learn how to write an effective resume summary for your Administrative Assistant resume, or figure out if you need one, please read Administrative Assistant Resume Summary Examples , or Administrative Assistant Resume Objective Examples .

1. Highlight your key administrative skills

In your Administrative Assistant resume summary, emphasize the essential skills that make you an effective support professional. Consider the following examples:

• Proficient in managing calendars, scheduling meetings, and coordinating travel arrangements
• Skilled in handling multiple tasks simultaneously while maintaining attention to detail
• Experienced in managing office supplies inventory and maintaining organized filing systems

Avoid generic or overused phrases that do not provide specific information about your abilities:

• Hard-working and dedicated professional
• Team player with a positive attitude

Instead, focus on concrete skills and experiences that demonstrate your value as an Administrative Assistant.

2. Tailor your summary to the job description

To make your Administrative Assistant resume summary more effective, customize it to the specific job you are applying for. Review the job description carefully and identify the key skills and requirements the employer is looking for. Then, incorporate those elements into your summary.

For example, if the job description emphasizes experience with a particular software or database, mention your proficiency with that tool:

Administrative Assistant with 5+ years of experience, skilled in managing multiple projects and proficient in Microsoft Office Suite, including advanced Excel functions. Adept at handling sensitive information and maintaining confidentiality.

By tailoring your summary to the job description, you demonstrate that you have the specific skills and experience the employer is seeking, increasing your chances of securing an interview.

  Experience

Your work experience section is the heart of your resume. It's where you show hiring managers what you've accomplished and how you've used your skills to drive impact. When applying for administrative assistant roles, focus on highlighting experiences that demonstrate your ability to organize, communicate, and support a team. Here are some key tips to make your work experience section stand out:

1. Highlight your organizational skills

Administrative assistants are the glue that holds an office together. They keep everything running smoothly by being highly organized. Showcase experiences where you've demonstrated strong organizational abilities, such as:

• Implemented a new filing system that reduced document retrieval time by 50%
• Managed executive calendar, scheduling over 30 meetings per week while ensuring no conflicts
• Created and maintained databases to track office inventory, reducing waste by 25%

Whenever possible, use metrics to quantify your impact. Numbers jump off the page and really get a hiring manager's attention.

2. Showcase your communication abilities

Excellent communication is a must-have skill for administrative assistants. You're often the first point of contact for clients or customers, and you need to communicate clearly with your team. But don't just say you have "strong communication skills" - prove it with examples:

• Answered phones and responded to emails
• Collaborated with team on projects

Instead, highlight specific accomplishments and provide details:

• Handled 50+ customer inquiries per day via phone and email, resolving 90% of issues without escalation
• Wrote and distributed monthly internal newsletter to keep 100+ employees informed of company updates and events

3. Demonstrate your technical proficiencies

Most administrative assistant roles require proficiency with certain software programs and tools. Be sure to call out your technical skills in your work experience section. For example:

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Adobe Acrobat, and Salesforce CRM. Created complex spreadsheets to track and analyze department budget, identifying opportunities to reduce spend by 10%.

If you've completed any relevant training or certifications, like a Microsoft Office Specialist certification, include that as well. Experience with industry-specific tools, like legal billing software or medical coding systems, is also valuable to highlight.

4. Show your career progression

Hiring managers love to see candidates who have grown and advanced in their careers. If you've been promoted or taken on increasing responsibility, make that evident in your work experience section. You might format it something like:

Administrative Assistant, XYZ Company Executive Assistant (2018-Present) Provided high-level administrative support to CEO and CFO Managed expense reports and travel arrangements for 5 executives Administrative Assistant (2016-2018) Greeted visitors and answered multi-line phone system Maintained office supply inventory and placed orders as needed

This format clearly shows your progression from an entry-level admin to a senior-level executive assistant, with increased responsibilities along the way.

  Education

The education section of your administrative assistant resume should be concise and relevant. It's an opportunity to showcase your academic background and any specialized training that qualifies you for the role. Follow these tips to create an effective education section that will catch the attention of hiring managers.

1. List your highest degree first

Start with your most recent or highest degree and work backwards. For each degree, include:

• Name of the institution
• Location of the institution
• Degree obtained
• Field of study
• Graduation year

If you have a bachelor's degree, you can leave out your high school information. Here's an example:

Bachelor of Arts in Business Administration University of California, Los Angeles Los Angeles, CA Graduated: 2018

2. Highlight relevant coursework and academic achievements

If you're a recent graduate or have completed courses that are directly relevant to the administrative assistant role, consider listing them under your degree. This can help demonstrate your knowledge and skills. For example:

Bachelor of Science in Office Administration San Francisco State University San Francisco, CA Graduated: 2020 Relevant Coursework: Business Communication, Office Management, Project Management, and Administrative Technology

Additionally, if you graduated with honors or received any academic awards, include them in this section to showcase your achievements.

3. Include certifications and professional development

If you have completed any certifications or professional development courses that are relevant to the administrative assistant role, include them in your education section. This can help demonstrate your commitment to learning and staying up-to-date with industry trends. For example:

Certified Administrative Professional (CAP) International Association of Administrative Professionals Completed: 2019

However, be cautious about listing online courses or non-substantial education, as they may not carry the same weight as more formal certifications or degrees.

4. Keep it brief if you're a senior-level professional

If you have several years of experience as an administrative assistant, your education section should be brief and focus on your most recent and relevant degrees. Hiring managers will be more interested in your work experience and accomplishments. For example:

Master of Business Administration University of Washington Seattle, WA

Avoid listing outdated or irrelevant education, such as:

• High school diploma, class of 1985
• Associate's degree in an unrelated field from 20+ years ago

Instead, focus on education that showcases your skills and expertise as a seasoned administrative professional.

Action Verbs For Administrative Assistant Resumes

Each bullet point in your work history section should begin with an action verb. These action verbs are strong ways to showcase your experience and achievements by showing, rather than telling. Examples of great action verbs for an administrative assistant are “negotiated,” “supervised,” “calculated,” “established,” and more to speak to your accomplishments in the role. These words imply the ability to effectively communicate with vendors, leadership and management of other team members, proficiency in numbers, and creating something new. Descriptors such as “responsible for,” “helped,” “assisted with,” and “handled” imply that you did the responsibilities of the job, but leave the recruiter wanting to know what you specifically achieved in your past roles.

• Established
• Interviewed

For more related action verbs, visit Customer Service Action Verbs .

For a full list of effective resume action verbs, visit Resume Action Verbs .

Action Verbs for Administrative Assistant Resumes

Skills for administrative assistant resumes.

When you’re applying for an administrative assistant position, your relevant administrative skills that are transferable from other roles will play a big part. This may include skills such as customer service, data entry, technology, and more. Make sure that you take the time to carefully read the job posting for the required skills and preferred skills to identify what the recruiter will be exactly looking for in an ideal candidate. You’ll want to tailor your resume for each position that you apply for with this in mind, especially since the company is likely using an applicant tracking system (ATS). There will be key words scattered throughout the job posting that you want to strategically use throughout your resume while keeping it natural. To get you started, here’s a list of relevant skills that recruiters and companies are looking for in administrative assistants.

• Administrative Assistance
• Office Administration
• Accounts Payable
• Human Resources (HR)
• Event Planning
• Administration
• Customer Service
• Spreadsheets
• Inventory Management
• Microsoft Access
• Executive Administrative Assistance
• Accounts Receivable (AR)

How To Write Your Skills Section On an Administrative Assistant Resumes

You can include the above skills in a dedicated Skills section on your resume, or weave them in your experience. Here's how you might create your dedicated skills section:

Skills Word Cloud For Administrative Assistant Resumes

This word cloud highlights the important keywords that appear on Administrative Assistant job descriptions and resumes. The bigger the word, the more frequently it appears on job postings, and the more 'important' it is.

How to use these skills?

Resume bullet points from administrative assistant resumes.

You should use bullet points to describe your achievements in your Administrative Assistant resume. Here are sample bullet points to help you get started:

Created Monte Carlo simulation using Pandas (Python) to generate 30,000 sample portfolios with 8+ constraints

Managed user engagement analytics strategy, providing first insight into how users interact with our apps on their tablets and mobile devices

Analyzed brand's pricing, advertising and distribution data and identified seasonal trends and white space by integrating consumer insights; recommended strategic changes in portfolio and marketing plan to C-suite executives, reversing sales slump (+6.5%)

Recommended multi-brand strategy for a leading restaurant chain company to enter fast casual market by evaluating core competencies and performing market analysis

Developed pricing strategy for a digital subscription service by segmenting potential users by behavioral and psychographic attributes from survey data

For more sample bullet points and details on how to write effective bullet points, see our articles on resume bullet points , how to quantify your resume and resume accomplishments .

Other Administrative Resumes

Finance director.

Underwriter

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Administrative Assistant Resume Guide

• Executive Assistant Resume Guide
• Office Manager Resume Guide
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• Administration Resume Guide
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• Gig Economy Resume Guide
• Project Administrator Resume Guide
• Facilities Resume Guide
• Revenue Cycle Resume Guide
• Administrative Assistant Resume Example
• Senior Administrative Assistant Resume Example
• Executive Administrative Assistant Resume Example
• Entry Level Administrative Assistant Resume Example
• Sales Administrative Assistant Resume Example
• Legal Administrative Assistant Resume Example
• Office Administrative Assistant Resume Example
• Medical Administrative Assistant Resume Example
• Experienced Administrative Assistant Resume Example
• Tips for Administrative Assistant Resumes
• Skills and Keywords to Add
• Sample Bullet Points from Top Resumes
• All Resume Examples
• Administrative Assistant CV Examples
• Administrative Assistant Cover Letter
• Administrative Assistant Interview Guide
• Explore Alternative and Similar Careers

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12 Administrative Assistant Resume Examples & Writing Guide

Create an administrative assistant resume that stands out with these 12 real-world examples and expert writing tips. Learn what skills and experience to highlight, and get step-by-step guidance on crafting each resume section: objective, work history, education, and more. Includes bonus tips on choosing the best resume format and design.

A top-notch resume is key to landing an administrative assistant position. But putting one together can feel overwhelming, especially if writing isn't your strong suit. Don't worry - this guide breaks down exactly how to create an administrative assistant resume that will get you noticed by employers.

Inside, you'll find step-by-step instructions covering what sections to include, what skills to highlight, and how to describe your work experience. The guide also provides 12 real resume examples from administrative assistants so you can see how others have succeeded in presenting their qualifications.

By following the advice in this article, you'll be able to put together a resume that clearly shows why you're an excellent fit for the administrative assistant roles you want. Even if English isn't your first language, the tips are easy to understand and put into practice. Let's dive in and get your resume ready to impress hiring managers and land you more interviews.

Common Responsibilities Listed on Administrative Assistant Resumes

• Answering and directing phone calls
• Scheduling meetings and appointments
• Maintaining and updating filing systems
• Managing calendars and setting up meeting rooms
• Ordering office supplies and managing inventory
• Preparing and editing correspondence, reports, and presentations
• Greeting visitors and providing customer service
• Handling travel arrangements and expense reports
• Maintaining databases and entering data
• Assisting with event planning and coordination
• Providing general administrative support to executives and teams
• Handling confidential information with discretion

How to write a Resume Summary

There's an innate power intrinsic to the humble beginnings of every well-crafted resume, one that seems innocent at a glance, expendable to the hurried, but lies monumentally significant for the discerning. Blink, and you might overlook its magic. That space, dear reader, is called the summary or objective section of your resume.

Residing towards the top, just after personal particulars and before diving into the depth of your professional experience, lives this section. It's a quick, impactful encapsulation of the essence of your professional past, present, predicted future, and certainly something more.

As an Administrative Assistant, writing a high-quality and engaging summary/objective section is not an act of flaunting, but rather an exercise in collecting and expressing oneself.

Expertise in Summary

This paragraph is your ticket to convey your sense of individuality, expertise, and legitimacy in your chosen field — in your case, administration. Your achievements, the kind of roles you've held, key responsibilities you've managed, special projects you've worked on, along with a hint of personality defining who you are as a professional- all find a contextual abode in this capsule form. It isn't meant to replace the information that follows; rather it provides a flavour of the riches yet to unveil.

Start by understanding your journey and highlighting those succinct details which helped shape your career path. A helpful writing method is S.T.A.R, it stands for Situation, Task, Action, and Result - implying the context, role, steps and outcome respectively. It's an effective way to plan out your content.

Authoritativeness in Objective

Next, comes the alchemist's touch - translating your career chronicle into an objective, an assertive outlook that proclaims your commitment towards your profession. It doubles up as a vision statement, indicating your larger goals and aspirations, while also revealing your keen understanding of the dynamics of the administrative domain.

Here, it's advisable to remain rooted, authentic and precise. Each word should be well-defined and carry meaningful weight. It's not merely about what you want, but what you understand of the profession and how well you're aligned with its requirements.

Your objective should project an image of you as someone well-versed with the role of Administrative Assistant, ready to migrate skills and apply your expertise for the organisation's betterment — retaining your individuality while seamlessly blending with the role's requirement.

Trustworthiness through Honesty

Now comes the final ornament to seal the narrative: trustworthiness. Being direct and truthful in your summary and objective fosters an aura of reliability, a critical trait for Administrative Assistants. Employers often value honesty and transparency over embellishment. Commit to the principle of "honesty is the best policy", and your summary will shine with credibility.

Your intention should be to communicate in depth who you are as a professional: what you have learned, how transformative your experiences have been, and what visions guide you in your journey — painted elegantly on a canvas of professional vocabulary that rings true to the nature of your work. Reach out and connect with that employer, through an honest portrayal of your journey, goals and value addition.

And therein the essence lies, in endowing this space with the right weights of expertise, authoritativeness, and trustworthiness, moulding a summary-objective section that resonates with the reader, sparking a connection, warming them up for the fulfilling journey across your resume, yet ahead.

Strong Summaries

• Detail-oriented Administrative Assistant with 5+ years of experience coordinating administrative processes, managing schedules and travel, and providing customer service in a corporate environment. Managed a multi-line phone system and trained new employees in efficient office protocols.
• Efficient Administrative Assistant boasting 10 years' experience in corporate settings. Proficient in managing travel schedules, organizing large scale meetings, and independently managing routine administrative activities.
• Versatile Administrative Assistant offering a blend of critical thinking skills and administrative experience. Proven track record in managing complex schedules, implementing time-saving strategies, and promoting optimal patient care.
• Dedicated Administrative Assistant with 7+ years of experience managing large-scale administrative tasks. Proactively address challenging situations and articulate complex ideas to diverse audiences.

Why these are strong ?

These examples are strong because they clearly demonstrate the candidates' skills and experiences as Administrative Assistants. They highlight relevant achievements and responsibilities such as coordinating administrative processes, managing schedules, and providing customer service. The examples also establish the number of years of experience, strengthening the candidates' credentials. It's important for an Administrative Assistant's summary to plainly communicate these strengths, as it helps employers quickly understand the benefits of hiring the candidate.

Weak Summaries

• Administrative Assistant with some experience in the field. Looking for a job.
• Administrative Assistant. I worked for a company. I did things. I'm hardworking.
• Admin Assistant here. I like coffee and dogs. I also do paperwork stuff, I guess. Hope you call me!
• Worked before as an Administrative Assistant. I'm good at it because I say so. Trust me, I'm cool.
• Experienced Administration Assistant. In my previous job, I had to do everything because my boss was mostly absent. Desperately seeking a change.

Why these are weak ?

These are bad examples because they lack professionalism, clarity, and specific details about the person's qualifications, skills and experience. A good resume summary should clearly outline the individual's strengths, achievements, and relevant experience in a concise and compelling manner. These summaries either provide vague and unconvincing details, or include irrelevant personal information. Remember, the summary is the first section hiring managers usually read, so it’s critical to make a strong first impression.

Showcase your Work Experience

There's no denying how an elegantly written work experience section on your resume can dramatically boost your chances of garnering attention from hiring managers. Think of it as a meticulously drawn map of your professional journey, highlighting not only where you've been, but also the skills you've acquired, the challenges you've faced, and the victories you've tasted. This is not about sleight of hand or woven tales, this is about presenting facts in the most effective way. An Administrative Assistant, like yourself, is an essential cog in the machinery of an organisation, and this section needs to reflect the multidimensional aspect of this role.

Showcase Responsibilities and Achievements

List your roles and responsibilities, but give priority to the accomplishments you've achieved in your role as an Administrative Assistant. Let's say you’ve improved the filing system in your current position, mention the results: 35% increase in accessibility, perhaps. Delve into the specifics of what you did to effect that change.

Use Action Words

Active verbs can inject vitality into your language, making it more engaging. Rather than writing "responsible for", try incorporating dynamic words such as "orchestrated", "streamlined" or "initiated". This not only catches the reader’s eye but paints a picture of a proactive professional.

Quantify your achievements and impact in each role using specific metrics, percentages, and numbers to demonstrate the tangible value you brought to your previous employers. This helps hiring managers quickly grasp the scope and significance of your contributions.

Tailor Your Resume

Every business has unique administrative needs, so try to reflect the requirements of the position. Take advantage of the job description; mirror its language and focus on the skills and experiences that the employer values most.

Highlight Relevant Soft and Hard Skills

Being an Administrative Assistant requires a balanced blend of diversified skills. Hard skills would include proficiency in office software, management of financial records, or understanding of administrative procedures. Meanwhile, your soft skills might include communication, organisation, or problem-solving capabilities.

Remember, this section is a reflection of your journey but, more importantly, it is a prediction of your potential. Focusing on not just where you've been, but where your learnt skills can take you, adds depth to your professional profile. You want prospective employers to see past accomplishments and envision future successes if they were to bring you on board. Given the central role an Administrative Assistant plays in an organisation, the value of illustrating that potential cannot be overstated.

Strong Experiences

• Managed inventory and office supplies, reducing overall company costs by approximately 8%.
• Successfully scheduled and coordinated meetings, appointments and travel arrangements for managers and executives.
• Improved office efficiency by implementing optimal strategies for task management and workflow coordination.
• Provided excellent customer service handling all enquiries and complaints, ensuring customer satisfaction and retention.
• Assisted in the preparation of expense reports and purchase orders, maintaining accountability of the business 's finances.

These examples are considered good because they are specific, concise, and highlight achievements rather than just describing tasks. They emphasize the successful impact of the applicant's actions, which directly indicates value to potential employers. Using action verbs and quantifying achievements makes for strong bullet points. Furthermore, they demonstrate a variety of skills which are relevant to the job, such as inventory management, customer service, and financial accountability.

Weak Experiences

• Did basic administrative tasks
• Had responsibilities
• Worked as a team
• Was punctual and reliable
• Had some computer skills

The examples provided are bad because they are too generic, vague and lack any kind of specific detail that would make them relevant or interesting to potential employers. 'Did basic administrative tasks' does not say anything about the scope of the tasks, their complexity or their outcomes. 'Had responsibilities' is similarly vague - everyone has responsibilities in their job, and it doesn't highlight any particular skills or achievements. 'Worked as a team' sounds like an avoidance of discussing specific roles or contributions. 'Was punctual and reliable' are basic expectations in any job, not boasting aspects. Finally, 'Had some computer skills' does not specify which skills these are, which is necessary information in today's digital work environment. These bullet points do nothing to sell the individual to future employers or display any unique strengths or accomplishments.

Skills, Keywords & ATS Tips

When writing a resume for an Administrative Assistant position, the variety of skills you possess plays a crucial role. Both hard and soft skills are important, and understanding how they relate to an Applicant Tracking System (ATS) and keywords can give you an edge.

Hard Skills for Administrative Assistants

Hard skills refer to those abilities that are learned and perfected over time, such as typing speed or proficiency in a particular software. In the context of an Administrative Assistant, these might involve skills like data management, bookkeeping, or proficiency in Microsoft Office. Listing these on your resume directly shows your capacity to handle particular tasks.

Soft Skills for Administrative Assistants

Contrarily, soft skills are the personal attributes that enable one to interact well and effectively with other people. As an Administrative Assistant, you will often be the first point of contact for various people and so must display attributes like excellent communication, problem-solving abilities, and strong organization. Common soft skills to list on your resume include punctuality, team-working abilities, or professionalism.

Keywords for Administrative Assistants

Every profession has its own unique set of keywords that employers look out for on resumes. These are industry-specific terms that indicate your knowledge and expertise. For an Administrative Assistant, such keywords might include "calendar management", "project coordination" or "process improvement".

ATS and Matching Skills

An Applicant Tracking System (ATS) is a software that many employers use to scan resumes and applications. This system automates the early-stage screening process, deciding which resumes qualify for further review based on the requirement set by the employer. Therefore, by strategically using keywords on your resume that correspond closely to the job advertisement, your chances of getting through the ATS increases.

Your resume will be more effective if you ensure each skill you list is relevant to the job description. Every job is different and pays particular attention to certain skills. By matching your skills, both hard and soft, with those the employer is after, your resume will often be ranked higher in the ATS. Remember to validate your skills with experiences, whenever possible.

Top Hard & Soft Skills for Full Stack Developers

Hard skills.

• Microsoft Office
• Record Keeping
• Appointment Scheduling
• Project Management
• Communication Systems
• File Management
• Supply Management
• Accounting Skills
• Document Management
• Office Administration
• Superior Written and Verbal Communication
• Advanced Computer Skills
• Customer Service
• Attention to Detail
• Time Management
• Problem Solving
• Multitasking
• Flexibility
• Organizational Skills

Soft Skills

• Communication
• Problem-Solving
• Adaptability
• Critical Thinking
• Decision Making
• Stress Tolerance
• Negotiation
• Interpersonal Skills

Top Action Verbs

Use action verbs to highlight achievements and responsibilities on your resume.

• Communicate
• Administrate
• Collaborate
• Problem-Solve

Education & Certifications

Adding your education and certificates to your resume as an Administrative Assistant is essential in demonstrating your qualifications. Start by creating an "Education" section on your resume. Here, mention your highest degree first, and then list any other relevant academic qualifications in reverse chronological order. Follow the same pattern for your certificates in a separate section titled "Certifications". Remember to include the name of the certificate, the institution where you got it, and the year you completed it. Making these additions can significantly boost your resume's impact.

Some of the most important certifications for Administrative Assistants

Validates expertise in using Microsoft Office applications, such as Word, Excel, PowerPoint, and Outlook.

Recognizes administrative professionals who demonstrate excellence in their field through education, experience, and professional contributions.

Validates proficiency in using Google Workspace tools, such as Gmail, Google Drive, Google Docs, Sheets, and Slides.

Resume FAQs for Administrative Assistants

What is the best format for an administrative assistant resume.

The most effective format for an administrative assistant resume is the reverse-chronological format. This format highlights your most recent work experience first, followed by previous positions in descending order. It allows hiring managers to quickly assess your relevant skills and experience.

How long should an administrative assistant resume be?

An administrative assistant resume should typically be one to two pages long. If you have less than 10 years of experience, aim for a one-page resume. For those with more extensive experience, a two-page resume is acceptable. Focus on including the most relevant information and tailoring your resume to the specific job requirements.

What skills should I highlight on my administrative assistant resume?

When creating your administrative assistant resume, emphasize skills such as organization, communication, time management, and proficiency in various office software (e.g., Microsoft Office Suite, Google Workspace). Additionally, highlight any specific skills mentioned in the job description, such as event planning, travel arrangements, or customer service.

How can I make my administrative assistant resume stand out?

To make your administrative assistant resume stand out, tailor it to the specific job you're applying for by using keywords from the job description. Quantify your achievements whenever possible, such as 'Managed schedules for 5 executives' or 'Implemented a new filing system that increased efficiency by 20%.' Also, consider including a brief summary or objective statement at the top of your resume to grab the hiring manager's attention.

An Administrative Assistant supports office operations through duties like scheduling, file management, communication, and general administrative tasks. Key qualifications include excellent organizational abilities, strong multitasking skills, proficiency with office software/equipment, and superb verbal/written communication. When crafting a resume, highlight relevant experience handling office duties, customer service, scheduling, and record-keeping. Provide specific examples demonstrating multitasking, time management, and problem-solving skills. Clearly list technical skills like software expertise. Include a concise, achievement-focused overview highlighting your valuable administrative abilities.

Highly organized and detail-oriented Administrative Assistant with over 5 years of experience supporting executives and teams in fast-paced environments. Adept at streamlining processes, managing complex schedules, and facilitating smooth office operations. Proven track record of enhancing efficiency and productivity through strong communication, problem-solving, and multitasking abilities.

• Provide high-level administrative support to C-suite executives, managing calendars, travel arrangements, and expense reports
• Coordinate and organize board meetings, prepare agendas and materials, and record minutes
• Streamline office processes and implement new systems, resulting in a 20% increase in efficiency
• Serve as a liaison between executives and internal/external stakeholders, ensuring smooth communication and collaboration
• Manage confidential documents and sensitive information with the utmost discretion and professionalism
• Supported a team of 12 consultants, managing schedules, travel arrangements, and expense reports
• Organized and maintained filing systems, ensuring easy access to important documents and records
• Assisted in the preparation of client presentations and reports, proofreading and formatting documents
• Managed office inventory and supplies, negotiating with vendors to secure cost-effective solutions
• Planned and coordinated team-building events and off-site meetings, boosting morale and collaboration
• Greeted visitors, answered phones, and directed calls to appropriate departments
• Managed incoming and outgoing mail, ensuring timely distribution and processing
• Maintained reception area, ensuring a clean, professional, and welcoming environment
• Assisted with basic HR tasks, such as onboarding new employees and updating personnel files
• Provided general administrative support to various departments as needed
• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Google Workspace (Gmail, Calendar, Drive, Docs)
• Zoom and Microsoft Teams
• Salesforce CRM
• SAP Enterprise Software
• Project management
• Calendar management
• Travel coordination
• Expense reporting
• Office management
• Document preparation
• Proofreading and editing
• Customer service
• Problem-solving
• Time management
• Organizational skills

An Administrative Aide performs clerical duties and provides office support. To write an effective resume: Highlight experience with administrative tasks like scheduling, data entry, and file management. Demonstrate proficiency in office software suites like MS Office. Emphasize strong organizational, multitasking, and communication abilities. Use clear formatting and concise phrasing.

Highly organized and detail-oriented Administrative Aide with a proven track record of providing exceptional support to executive-level staff. Adept at managing complex schedules, maintaining confidential records, and streamlining office processes to enhance efficiency and productivity. Committed to fostering positive relationships with colleagues and clients while delivering top-notch administrative services in fast-paced environments.

• Provide comprehensive administrative support to the Chief Executive Officer and senior management team
• Manage complex calendars, coordinate travel arrangements, and organize high-level meetings and events
• Prepare and edit correspondence, presentations, and reports, ensuring accuracy and professional quality
• Streamline office procedures and implement new systems, resulting in a 20% increase in overall efficiency
• Serve as a primary liaison between the executive team and internal/external stakeholders, fostering effective communication and collaboration
• Supported a team of 10 marketing professionals, managing schedules, appointments, and project timelines
• Maintained and updated company databases, ensuring data accuracy and integrity
• Coordinated logistics for corporate events, trade shows, and client meetings, often managing multiple projects simultaneously
• Developed and implemented a new filing system, reducing document retrieval time by 30%
• Trained and mentored new administrative staff, fostering a supportive and collaborative team environment
• Provided administrative support to a team of financial advisors, managing client appointments and maintaining confidential records
• Processed and tracked expense reports, ensuring timely reimbursement and adherence to company policies
• Assisted with the preparation and distribution of client communications, including newsletters and market updates
• Implemented a paperless filing system, reducing paper consumption by 50% and improving data security
• Received recognition for exceptional customer service and attention to detail
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with CRM systems (Salesforce, HubSpot)
• Strong project management and organizational skills
• Excellent written and verbal communication abilities
• Meticulous attention to detail and accuracy
• Proven ability to multitask and prioritize in fast-paced environments
• Proactive problem-solving and decision-making skills
• Adaptability and flexibility in managing changing priorities
• Expertise in managing confidential information with discretion
• Proficient in basic graphic design (Adobe Creative Suite)
• Experienced in event planning and coordination
• Strong interpersonal skills and ability to build positive relationships
• Self-motivated and able to work independently or as part of a team
• Proven track record of streamlining processes and improving efficiency
• Multilingual: Fluent in English and Spanish

An Administrative Support professional is responsible for providing efficient clerical assistance to ensure smooth office operations. Key duties include managing files, scheduling appointments, answering calls, and handling confidential data. When writing a resume for this role, highlight strong organizational skills, proficiency in MS Office suite, and the ability to multitask. Emphasize relevant experience demonstrating time management, attention to detail, and achievements that improved office efficiency. Provide specific examples showcasing your problem-solving and communication abilities.

Highly organized and detail-oriented Administrative Support professional with a proven track record of optimizing office operations, streamlining processes, and providing exceptional support to executives and teams. Adept at managing multiple priorities, maintaining confidentiality, and fostering a positive work environment. Skilled in problem-solving and communication, consistently delivering results in fast-paced settings.

• Provided comprehensive administrative support to a team of 5 senior executives, managing complex calendars, travel arrangements, and expense reports
• Implemented a new filing system that increased efficiency by 30% and reduced paper usage by 50%
• Coordinated quarterly board meetings and prepared presentations, ensuring flawless execution and timely distribution of materials
• Served as a liaison between executives and internal/external stakeholders, facilitating seamless communication and problem resolution
• Trained and mentored 2 new administrative assistants, fostering a supportive and collaborative team environment
• Supported a team of 15 consultants, managing schedules, travel arrangements, and expense reimbursements
• Developed and maintained a centralized database for client information, improving data accuracy and accessibility
• Coordinated onboarding for new hires, ensuring a smooth transition and integration into the team
• Planned and executed team-building events and offsite meetings, boosting morale and fostering collaboration
• Received the 'Employee of the Quarter' award twice for outstanding performance and dedication
• Managed office operations for a 50-person team, overseeing supply inventory, equipment maintenance, and vendor relations
• Implemented a new visitor management system, enhancing security and streamlining the check-in process
• Coordinated internal and external events, including team meetings, client presentations, and conferences
• Developed and maintained an office procedures manual, ensuring consistency and efficiency across the organization
• Assisted with HR tasks, including onboarding, benefits administration, and employee relations
• Executive Support
• Office Management
• Calendar Management
• Travel Coordination
• Expense Reporting
• Event Planning
• Project Coordination
• Presentations
• Database Management
• Vendor Relations
• Process Improvement

An Administrative Clerk is responsible for performing a variety of administrative and clerical duties to ensure the efficient operation of an office. Key tasks include managing files, scheduling appointments, data entry, and supporting staff. When writing a resume for this role, highlight your organizational and multitasking abilities through specific examples. Emphasize your proficiency with office software and technology. Use clear formatting and action verbs like "coordinated", "managed" to showcase relevant skills. Keep your resume concise yet informative.

Highly organized and detail-oriented Administrative Clerk with a proven track record of streamlining office procedures and improving operational efficiency. Adept at managing multiple tasks simultaneously while maintaining a high level of accuracy and professionalism. Excellent communication and interpersonal skills, enabling effective collaboration with colleagues and clients alike.

• Implemented a new filing system that increased document retrieval efficiency by 30%
• Managed calendars and scheduled appointments for a team of 12 executives
• Prepared and processed expense reports, ensuring 100% accuracy and timely submission
• Coordinated domestic and international travel arrangements, resulting in cost savings of 15%
• Trained 5 new administrative assistants on company procedures and best practices
• Managed inventory of office supplies, ensuring uninterrupted availability and reducing waste by 20%
• Processed incoming and outgoing mail, maintaining accurate records and timely distribution
• Provided exceptional customer service, addressing inquiries and resolving issues promptly
• Assisted in the onboarding process for new employees, ensuring smooth integration into the team
• Maintained a clean and organized office environment, contributing to a professional atmosphere
• Answered and directed phone calls, ensuring prompt and professional communication
• Managed office supplies inventory, maintaining optimal stock levels and negotiating with vendors
• Assisted in planning and organizing company events, contributing to successful execution
• Maintained and updated company databases, ensuring accurate and up-to-date information
• Provided general administrative support to various departments, enhancing overall productivity
• Inventory Management
• Filing and Organization
• Employee Onboarding
• Spreadsheet Management
• Presentation Creation
• Vendor Negotiation

An experienced administrative assistant plays a crucial role in maintaining an efficient and organized workplace. They act as the right-hand to executives and managers, providing high-level administrative support duties such as scheduling meetings, managing files and records, answering phone calls, and handling travel arrangements. When crafting a resume for this role, highlight your skills in areas like proficiency with Microsoft Office, superior organizational abilities, and excellent customer service. Utilize action verbs to describe your achievements and quantify them where possible, such as "Managed complex scheduling for 5 senior executives" or "Streamlined filing system, reducing document retrieval time by 40%." Tailor your resume to each specific job listing, emphasizing the most relevant qualifications and accomplishments. A well-written, achievement-oriented resume can make your candidacy stand out in this competitive field.

Seasoned Administrative Assistant with over 8 years of experience supporting executives and teams in fast-paced environments. Adept at managing complex calendars, coordinating travel, and optimizing administrative processes. Known for exceptional organizational skills, strong attention to detail, and ability to anticipate needs and proactively solve problems.

• Coordinate internal and external meetings, including booking conference rooms, managing attendee lists, and preparing agendas and materials
• Streamline administrative processes, resulting in a 25% increase in efficiency and productivity across the executive team
• Serve as a liaison between executives and internal departments, ensuring smooth communication and timely resolution of issues
• Train and mentor new administrative assistants, fostering a culture of excellence and continuous improvement
• Supported a team of 12 consultants, managing calendars, travel arrangements, and expense reports
• Implemented a new filing system, increasing document retrieval efficiency by 40%
• Coordinated large-scale events, including annual team offsites and client workshops, managing logistics, vendors, and budgets
• Assisted with onboarding new team members, ensuring a smooth transition and integration into the team
• Received the 'Outstanding Support' award in recognition of exceptional performance and dedication
• Provided administrative support to a team of 8 managers in the HR department
• Managed a high volume of emails, phone calls, and requests, prioritizing tasks and ensuring timely responses
• Assisted with the coordination of interviews, including scheduling, preparing materials, and welcoming candidates
• Maintained and updated HR databases, ensuring accurate and up-to-date employee information
• Participated in the planning and execution of employee engagement events, contributing to a positive company culture
• Meeting Coordination
• Process Optimization
• Liaison and Communication
• Training and Mentoring
• Onboarding Assistance
• Email and Phone Management
• Interview Coordination
• Employee Engagement
• Microsoft Office Suite

An Office Administrative Assistant is the backbone of an organization, ensuring seamless operations through meticulous organization and exceptional multitasking abilities. Key responsibilities include managing calendars, coordinating meetings, handling correspondence, and facilitating smooth communication flow. Strong interpersonal skills and a knack for problem-solving are essential. When crafting your resume, highlight any relevant experience with office software and administrative procedures. Showcase your proficiency in verbal and written communication, as well as your keen attention to detail. Quantify achievements that demonstrate your ability to streamline processes, improve productivity, or enhance efficiency. Consider including certifications or training related to administrative skills to set yourself apart.

Highly organized and detail-oriented Office Administrative Assistant with over 7 years of experience in providing exceptional support to executives and teams. Adept at managing multiple priorities, optimizing office processes, and creating a positive and efficient work environment. Committed to delivering top-notch administrative services to drive organizational success.

• Managed calendar and scheduled meetings for a team of 12 executives, ensuring optimal time management and productivity.
• Implemented a new filing system that increased efficiency and reduced document retrieval time by 40%.
• Coordinated domestic and international travel arrangements, securing cost-effective options and saving the company over $15,000 annually.
• Served as the primary point of contact for visitors, providing a warm and professional welcome while maintaining office security protocols.
• Trained 3 new administrative assistants, fostering a supportive and collaborative team environment.
• Managed inventory and procurement of office supplies, ensuring uninterrupted operations and saving 15% on annual supply costs.
• Processed invoices and expense reports, maintaining accurate records and facilitating timely reimbursements.
• Assisted in planning and executing corporate events, including annual meetings and team-building activities for over 100 employees.
• Created and maintained a comprehensive database of client information, enhancing customer relationship management.
• Developed and implemented a new onboarding process for administrative staff, reducing training time by 30%.
• Provided administrative support to a team of 8 financial advisors, managing calendars, appointments, and client correspondence.
• Assisted in preparing and formatting financial reports and presentations, ensuring accuracy and visual appeal.
• Maintained a well-organized and efficient filing system for sensitive financial documents.
• Conducted research and compiled data to support business development initiatives.
• Received recognition for exceptional customer service and problem-solving skills.
• Presentation Preparation

Administrative Assistants perform clerical duties like scheduling, file management and project support. For those without experience, highlight transferable skills like communication and organization from academics, extracurriculars and volunteer roles. Emphasize computer skills like MS Office and detail-orientation from coursework or part-time jobs involving customer service or data entry.

Highly organized and detail-oriented individual seeking an Administrative Assistant position. Brings a strong work ethic, excellent communication skills, and a commitment to providing exceptional support to enhance office efficiency and productivity.

• Assisted with filing, data entry, and maintaining organized records for a non-profit organization.
• Demonstrated excellent attention to detail and accuracy in handling sensitive documents.
• Collaborated with staff members to streamline office processes and improve workflow efficiency.
• Provided friendly and professional customer service to clients and visitors.
• Exhibited strong adaptability and quick learning skills in a fast-paced environment.
• Supported faculty and staff with administrative tasks, including scheduling appointments and managing correspondence.
• Demonstrated strong organizational skills by maintaining accurate records and filing systems.
• Assisted in planning and coordinating departmental events and meetings.
• Showcased excellent written and verbal communication skills when interacting with students, faculty, and staff.
• Quickly adapted to new software and technologies to improve productivity and efficiency.
• Greeted visitors and directed them to the appropriate departments or staff members.
• Managed a multi-line phone system, effectively handling and routing calls.
• Maintained a clean and organized reception area, ensuring a welcoming environment for guests.
• Assisted with basic administrative tasks, such as filing and data entry.
• Demonstrated a friendly and professional demeanor while providing excellent customer service.
• Multi-tasking
• Written and Verbal Communication
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Suite (Docs, Sheets, Slides)
• Teamwork and Collaboration
• Scheduling and Calendar Management
• Basic Bookkeeping
• Event Planning and Coordination

An Administrative Assistant Intern provides valuable support to office staff by handling clerical tasks and learning the ropes. When crafting your resume, emphasize your customer service experience and strong computer abilities. Highlight relevant coursework, academic projects, and transferable skills like communication and organization. Use a clear, easy-to-read format and proofread carefully to make a polished impression.

Highly organized and detail-oriented Administrative Assistant Intern with a proven track record of supporting executives and managing office operations. Skilled in multitasking, project coordination, and maintaining a positive work environment. Adept at streamlining processes and improving efficiency to drive business success.

• Assisted executive team with calendar management, travel arrangements, and expense reports, ensuring seamless coordination of schedules and timely submission of documents.
• Managed office supplies inventory, maintaining optimal stock levels and negotiating with vendors to secure cost-effective deals, resulting in a 15% reduction in supply expenses.
• Coordinated internal and external meetings, including booking conference rooms, preparing agendas, and taking detailed minutes, ensuring effective communication and follow-up.
• Streamlined filing system and digitized documents, improving information accessibility and reducing paper usage by 30%.
• Provided exceptional customer service to clients and visitors, creating a welcoming and professional office environment.
• Supported a team of 15 employees by managing mail distribution, answering phones, and greeting visitors, ensuring efficient office operations.
• Assisted with the planning and execution of company events, including annual conferences and team-building activities, contributing to successful events with high employee satisfaction.
• Maintained office equipment, troubleshooting issues, and coordinating repairs, minimizing downtime and ensuring uninterrupted productivity.
• Created and updated company documents, such as presentations and reports, using Microsoft Office Suite, delivering professional-quality materials.
• Collaborated with HR to update employee records and maintain personnel files, ensuring accurate and up-to-date information.
• Welcomed guests, managed check-ins and check-outs, and provided exceptional customer service, contributing to high guest satisfaction ratings.
• Handled reservations and inquiries via phone and email, demonstrating strong communication skills and attention to detail.
• Assisted with administrative tasks, such as filing, data entry, and invoice processing, supporting the smooth operation of the front desk.
• Collaborated with housekeeping and maintenance teams to ensure guest rooms were clean, well-maintained, and ready for occupancy.
• Demonstrated flexibility and adaptability by covering shifts and taking on additional responsibilities as needed, showcasing a strong work ethic and commitment to the team.
• Office Equipment Maintenance

An admin assistant provides essential office support through tasks like data entry, appointment scheduling, and correspondence management. When crafting a resume for this beginner role, clearly highlight your skills in areas like MS Office proficiency, multi-tasking, and organization. Tailor your experience to demonstrate your ability to handle administrative responsibilities efficiently. Moreover, emphasize any internships or part-time jobs that honed your clerical abilities. Keep your resume concise yet informative, ensuring no errors. A well-structured, accomplishment-driven resume can make you stand out as the ideal candidate for an admin assistant position.

Highly organized and detail-oriented administrative professional with a strong passion for supporting teams and streamlining processes. Adept at multitasking, problem-solving, and maintaining a positive attitude in fast-paced environments. Committed to delivering exceptional results and contributing to organizational success.

• Assisted with managing executive calendars, scheduling meetings, and coordinating travel arrangements
• Maintained accurate records and filed documents using a cloud-based system, improving efficiency by 25%
• Greeted clients and visitors, ensuring a positive first impression and providing exceptional customer service
• Collaborated with cross-functional teams to organize company events and conferences for up to 200 attendees
• Streamlined office supply inventory management, reducing waste and saving the company over $2,000 annually
• Welcomed guests, handled check-ins, and provided information about gym facilities and class schedules
• Managed phone lines, responding to inquiries and directing calls to appropriate departments
• Maintained a clean and organized front desk area, ensuring a professional appearance at all times
• Assisted with membership sales and renewals, contributing to a 15% increase in member retention
• Trained 3 new receptionists on front desk procedures and customer service best practices
• Provided administrative support to the center's staff, including data entry, filing, and copying
• Assisted in organizing and promoting fundraising events, helping raise over $10,000 for youth programs
• Created and maintained a database of donors and volunteers, streamlining communication efforts
• Developed a new filing system for participant records, improving information accessibility and privacy
• Demonstrated flexibility by taking on additional responsibilities as needed, such as supervising youth activities
• Google Workspace (Docs, Sheets, Slides, Gmail, Calendar)
• Verbal and Written Communication
• Filing and Data Entry
• Schedule Management
• Front Desk Operations

As an entry-level administrative assistant, you'll be the backbone supporting an office's day-to-day operations. Duties include managing schedules, answering calls, data entry and handling correspondence. When crafting your resume, highlight any relatable experience like customer service roles or internships. Focus on showcasing strong organizational, communication and tech skills. For a winning resume format, start with a concise summary highlighting your key strengths. Then list out experience details using quantifiable accomplishments where possible. Clean formatting with strategic keyword use can also help your resume stand out. Remember, tailoring your resume to each specific role is crucial.

Highly organized and detail-oriented administrative professional seeking an entry-level position to leverage strong communication, multitasking, and problem-solving skills. Adept at managing multiple priorities in a fast-paced environment while maintaining a positive attitude and delivering exceptional results.

• Assisted the administrative team with day-to-day office operations, including answering phones, scheduling meetings, and maintaining filing systems
• Processed and distributed incoming and outgoing mail, ensuring timely delivery and organization
• Managed the office supply inventory, placing orders as needed and maintaining accurate records
• Provided support for company events, including logistics planning, guest list management, and on-site coordination
• Received praise from supervisors for exceptional attention to detail and ability to quickly learn new tasks and procedures
• Served as the first point of contact for students, faculty, and visitors at the university's Student Services office
• Managed the front desk, directing inquiries and providing information on university policies and procedures
• Scheduled appointments for academic advisors and counselors using an online booking system
• Assisted with data entry and document preparation, ensuring accuracy and confidentiality
• Consistently received positive feedback from students and staff for providing friendly and efficient service
• Greeted patients and visitors, providing directions and answering general inquiries
• Managed the check-in process, verifying patient information and updating electronic health records
• Scheduled and confirmed appointments, ensuring smooth patient flow and minimizing wait times
• Assisted with administrative tasks, such as filing, copying, and organizing patient documents
• Recognized by the center's management for demonstrating compassion and professionalism in a healthcare setting
• Phone Etiquette
• Google Workspace (Docs, Sheets, Slides, Gmail)
• Social Media Management

A Junior Admin Assistant provides clerical support by managing office communications, filing, data entry, and other tasks. Successful candidates have basic computer skills and strong organization. For the resume: Emphasize any relevant admin experience, familiarity with office software, and abilities like attention to detail. Open with a summary highlighting your organizational talents and customer service strengths.

Highly motivated and detail-oriented Junior Admin Assistant with a proven track record of providing exceptional support to executives and teams. Skilled in managing multiple tasks, optimizing administrative processes, and ensuring smooth office operations. Adept at handling confidential information with discretion and maintaining a professional demeanor in fast-paced environments.

• Provided comprehensive administrative support to a team of 10 executives, managing calendars, scheduling meetings, and coordinating travel arrangements.
• Streamlined office processes by implementing a new digital filing system, reducing paper usage by 40% and improving document retrieval efficiency.
• Managed the onboarding process for new hires, ensuring smooth integration and reducing time-to-productivity by 25%.
• Organized and coordinated monthly company-wide events, fostering a positive work culture and boosting employee engagement.
• Handled sensitive client information with the utmost confidentiality, maintaining trust and building strong relationships.
• Provided exceptional front desk support, greeting visitors, managing incoming calls, and handling general inquiries.
• Maintained office inventory, ensuring adequate supplies were always available and minimizing waste.
• Assisted with the preparation of monthly financial reports, ensuring accuracy and timely submission.
• Coordinated the maintenance and repair of office equipment, minimizing downtime and ensuring uninterrupted operations.
• Demonstrated flexibility by providing support to various departments during peak periods, contributing to overall team success.
• Provided administrative support to the Human Resources department during a busy summer internship program.
• Assisted with the organization and execution of employee training sessions, ensuring smooth logistics and positive participant feedback.
• Conducted research on industry best practices and presented findings to the HR team, contributing to the development of new initiatives.
• Maintained and updated employee records in the HRIS system, ensuring data accuracy and compliance with company policies.
• Demonstrated a strong work ethic and willingness to learn, receiving positive feedback from supervisors and colleagues.
• Documentation Management
• Office Supply Management
• Records Management
• Professional Communication

A senior administrative assistant oversees administrative operations, manages executives' schedules, and prepares reports. For the resume, highlight organizational skills, multitasking abilities, and relevant software expertise. Quantify achievements highlighting efficiency, attention to detail, and strong work ethic.

Highly organized and detail-oriented Senior Administrative Assistant with over 8 years of experience providing exceptional support to executives and teams. Adept at managing multiple priorities, optimizing workflows, and enhancing operational efficiency. Known for strong communication skills, problem-solving abilities, and a proactive approach to anticipating and addressing organizational needs.

• Provide high-level administrative support to senior executives, managing calendars, scheduling meetings, and coordinating travel arrangements
• Streamline office processes, resulting in a 25% increase in productivity and cost savings of $50,000 annually
• Plan and execute company events, including board meetings, conferences, and team-building activities for up to 200 attendees
• Serve as a liaison between departments, facilitating effective communication and collaboration
• Train and mentor junior administrative staff, fostering a supportive and efficient work environment
• Provided comprehensive administrative support to a team of 5 executives, managing complex schedules and ensuring seamless operations
• Conducted research and prepared reports, presentations, and correspondence for executive meetings and client engagements
• Managed expense reports and reimbursements, ensuring accuracy and compliance with company policies
• Coordinated domestic and international travel arrangements, securing cost-effective options and managing itineraries
• Provided administrative support to a team of 20 professionals, handling scheduling, correspondence, and document preparation
• Maintained and updated databases, ensuring accurate and up-to-date information for client projects and internal resources
• Assisted with the onboarding process for new hires, facilitating smooth transitions and integration into the team
• Managed office supplies inventory, ensuring adequate stock levels and placing orders as needed
• Received recognition for exceptional performance and dedication, earning the 'Employee of the Quarter' award
• Travel Arrangements
• Document Preparation
• Supply Inventory
• Training & Mentoring
• Research & Analysis
• Verbal & Written Communication

• Administrative Assistant Resume Example

Resume Examples

• Common Tasks & Responsibilities
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Common Responsibilities Listed on Administrative Assistant Resumes:

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Administrative Assistant Resume Example:

• Coordinated and managed projects and initiatives for the organization, resulting in a 10% increase in productivity.
• Led the implementation of a new office management system, streamlining daily operations and reducing administrative errors by 20%. Provided high-level administrative support to executives, resulting in a positive impact on the company's overall performance.Provided exceptional customer service, directly resulting in a 5-point increase in customer satisfaction ratings.
• Executed tasks effectively and efficiently, resulting in a 15% increase in departmental productivity
• Demonstrated strong ability to do quality work for the usual projects that an individual would be assigned at this level
• Provided support to management, resulting in a positive impact on the company's overall performance
• Optimized administrative processes, enabling more efficient document workflow that bolstered productivity
• Assisted with general administrative tasks and projects, resulting in a positive impact on the company's overall performance
• Demonstrated strong attention to detail, resulting in a 25% decrease in administrative errors
• Constructed comprehensive spreadsheets and presentations for team meetings and executive keynotes, creating visuals that highlighted successes and drove actionable insights
• Project Management
• Office Management Systems
• Executive Support
• Effective Task Execution
• Quality Work
• Administrative Support
• General Administrative Tasks
• Attention to Detail
• Time Management
• Interpersonal Communication
• Problem-Solving
• Critical Thinking
• Organization
• Prioritization
• Multi-Tasking
• Adaptability
• Microsoft Office
• Technical Writing
• Business Administration
• Communication

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Administrative Assistant Job Description

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What is an Administrative Assistant?

An Administrative Assistant is responsible for supporting an administrative professional to help them stay organized and complete tasks that allow them to focus on more advanced responsibilities.

The core duties and responsibilities of an Administrative Assistant revolve around supporting others. Their job duties can vary widely, not just from job to job, but from day to day at the same job. This role generally reports to a supervisor or manager.

Education Requirements

• High school diploma or equivalent
• 0-2 years of experience in the field or in a related area

Administrative Assistant Essential Skills

• Attention to detail
• Excellent communication skills
• Organizational skills

Administrative Assistant Roles & Responsibilities

• Aid management with administrative tasks such as tracking and compiling information of interest
• May handle confidential information
• Create and maintain filing systems, both electronic and physical
• Manage accounts and perform bookkeeping

Day-to-Day Duties

• Prepare various reports detailing the administrative information handled by the position
• Review and answer correspondence
• Coordinate travel for department or individuals
• Answer phones and greet visitors
• Schedule appointments and maintain calendars
• Prepare communications, such as memos, emails, invoices, reports and other correspondence

View current opportunities available for Administrative Assistants >