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The Top Characteristics of Effective Communication and How to Apply Them

characteristics of communication essay

If you’re struggling with professional communication, you’re in good company. In fact, 86% of executives and employees cite ineffective communication as the cause of workplace failures. This proves how critical it is for messages between team members to be clear, concise, and useful.

By applying a few basic characteristics of effective communication, you can reach that goal. Here’s a look at those characteristics and how you can apply them.

What are the characteristics of effective communication?

When we talk about the characteristics of effective communication, there are a few mainstay concepts to know: 

2 Conciseness

3 correctness.

4 Completeness

5 Coherence

6 consideration, 8 concreteness, 9 consistency.

Although the first seven of these are well-known staples of business writing, there are even more elements today’s business teams must consider in their day-to-day communications. So, we’ve added two of our own: concreteness and consistency.

Get hands-on with Grammarly Business To empower your team with effective and efficient communication Start Free Trial

What does effective communication in the workplace look like?

If your writing is clear, your reader is much more likely to understand and act on your message. Consider this the ultimate characteristic of effective communication. 

If, on the other hand, your reader has to wade through irrelevant information or unnecessary jargon, they’re probably going to struggle to get through your message. Start with a clear communication goal and use concrete, precise language to get your point across.

“It was agreed upon that company policy be changed to allow employee selection of personal leave days.”

This sentence makes the reader work to understand its intent. Instead of using easy-to-read language, the message is diluted with jargon.

“The company decided to change policy and allow employees to choose their personal leave days.”

There’s no extra padding in this statement for the sake of sounding more professional. The language is clear and direct, making it easy for the reader to interpret.

“The amalgamation of the accounts will provide more time for the team to focus on other tasks.”

Don’t assume the receiver will understand an extended vocabulary. Using words like “amalgamation” can be distracting and leave gaps in their interpretations.

“Joining these accounts will give the team more time for other tasks.”

Comprehensive words increase the likelihood that this message will be interpreted correctly. Always use common language.

Implementing a communication assistant ( like Grammarly Business ) can help your team communicate clearly across all platforms.

As George Orwell wrote in his essay “Politics and the English Language,” if it is possible to cut a word out, always cut it out. Your goal is to communicate your message as quickly and directly as possible. By doing this, you’ll save your reader time and trouble.

“We are endeavoring to construct a meticulous proposal to amplify sales.”

This statement is clouded with complex words that add nothing except bloat. 

“We’re creating a plan to increase sales.”

This version is direct and efficient.

Being concise helps the receiver focus on what’s essential , speeds up information processing, and ensures improved understanding. Get straight to the point: Avoid wordiness, empty phrases, and redundancies.

Proper grammar and syntax increase the effectiveness and credibility of your message. Mistakes might affect clarity, create ambiguity, and raise doubts. In addition, the message’s information needs to be accurate. Misinformation can derail productivity in the workplace and compound disorganization.

“Our expanses have increased by 56% this quarter.”

There are spelling errors and typos that change the intended information significantly.

“Our expenses have increased by 5–6% this quarter.” 

This statement has no errors and presents the correct information.

To ensure the messages you’re sending your recipients are correct, make sure your statements are fact-based and provable. Then, be sure to always review the content before sending it. Grammarly Business helps you ensure your writing is free of grammatical mistakes and misspelled words.

4  Completeness

Effective communication requires the whole picture. Leaving information out can lead to unnecessary guesswork for readers. Comprehensive yet concise messages reduce follow-up questions and prevent delays.

“When are we meeting?”

There’s no substantial information in this message. It isn’t clear what meeting the sender is referring to or why they’re asking.

“When are we meeting with Angie and Ibou to review their marketing campaign?”

This version is direct and expresses intent efficiently.

Coherent communication is logical. Your points should be relevant to your thesis, and the text’s tone and flow should be smooth. To make your writing coherent, stick to the topic by keeping each point connected with transition words and phrases. Staying organized will prevent any confusion or misunderstandings. If you need to touch on multiple points in a single message, compartmentalize each one.

“The due date for your project has been extended to next week. Mary’s client wants to discuss some new features. They requested a meeting for Friday.”

The structure of this message is disorganized. “Your project” and “Mary’s client” are two separate topics that may or may not be relevant to each other. 

“Mary’s client wants to discuss some new features for their product this Friday. This means we’ll be extending due dates for all projects related to their campaign to incorporate the new features.”

The information is organized in a logical way that provides both the information about what is happening and also the reasoning. Therefore, it’s easy to understand.

Empathy is a critical pillar of good workplace communication. Before you speak, consider your words and their potential effects on your listener.

“You did this wrong, and it looks awful. Why can’t you try harder?”

This message is too blunt and implies that the recipient is lazy or careless. The sender doesn’t take into account any other reasons for the perceived underperformance.

“I noticed a few mistakes in that last presentation. Let’s talk about how we can help you work on this.”

This message focuses on solving the problem without blame. It is much more likely to be received positively.

Being considerate of others is important to good relationships and good communication. Even if a conversation is not directly business related, its consequences can generate an uncomfortable work environment and reduce productivity. Keeping a polite and professional tone of voice is just as important as the accuracy of the content.

Being courteous is as much a necessity in a corporate setting as anywhere. Your team is working together to achieve the same goals of success and growth. Inside jokes, insults, or an aggressive tone work against teamwork.

“Your staff ignores our suggestions for this program. Our duties are the most important step. Your team needs to understand this and implement our feedback on the code now.”

This message could read as discourteous to its recipient. It’s not likely to motivate them to respond positively.

“I understand your team is swamped this week, and deadlines are fast approaching. Our department has made suggestions that we’d like the team to review. Please let us know if they need anything from us so we can meet these deadlines.”

This message is more courteous and professional. When constructive messages that affect productivity are conveyed with respect, team members are more likely to take the initiative and adjust accordingly.

A concrete message is tangible, supported by facts for enhanced credibility, and helps your audience better understand what’s being conveyed. It also mitigates the risk of misunderstanding, a common struggle in the workplace. Try to include specific examples or explanations.

“The deadline has been moved forward.”

There are no facts or additional information to support the intent of this message. It’s vague and leaves the receiver guessing with no reason to take action.

“The deadline has been moved from this Friday to next Friday because the client needs more time.”

This statement gives the reader specific days along with an explanation to support when and why the deadline is being moved. The additional information can help set things in motion to accommodate this change.

Following the tips above will ensure that your communication is effective. Once you’ve improved, however, don’t let your quality slip. Your teams and operations are valuable and should always be treated as such. Effective communication depends on a steady and efficient workflow from everyone.

To keep communication in your workplace effective and consistent, create a company style guide that aligns with your culture, values, voice, tone, and internal environment. It can provide the structure and guidelines for internal and external communication, giving you the confidence and security that all team members are collaborating in a positive environment.  

Drive effective communication with Grammarly Business

Improving your communication can boost both your team’s function and your business’ bottom line. The more effective you are at sharing your ideas, the more successful you’ll be at inspiring others. Taking time to learn the principles of effective communication can make you a more decisive leader and streamline workplace efficiency.

For long-term success, your team needs the right tools in place. Grammarly Business helps teams improve their written communication by ensuring correctness in grammar, punctuation, tone, and word choice and helping writers keep their communications concise and clear across all platforms. 

Grammarly is an AI-driven communication assistant tailored to helping organizations like yours maintain consistent, effective communication. To learn more, contact us or get started with Grammarly Business today.

characteristics of communication essay

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Planning Effective Communications

Characteristics of effective communication.

Effective communication is a message that is understood as the communicator meant it to be understood.  In order to help ensure understanding, communicators need to understand and apply the 7 Cs of Effective Communication.  An effective communication should be:

  • Clear—main ideas easily identified and understood
  • Concise—gets to the point without using unneeded words or images
  • Concrete—includes specific examples or explanations
  • Correct—in information, word choice, and grammar
  • Coherent—information presented in a logical sequence
  • Complete—enough information so the audience can understand
  • Courteous—polite, professional tone

This video offers a review and brief additional explanation of the 7Cs.

The accompanying article mentioned in the video, The 7 Cs of Communication: A Checklist for Clear Communication , contains brief examples.

The following contains an example of ineffective communication.  As a self-test, can you identify specific places where the communicator did not apply the 7Cs?

Joanne supervised 36 professionals in 6 city libraries.  To cut the costs of unnecessary overtime, she issued this one-sentence memo to her staff:

When workloads increase to a level requiring hours in excess of an employee’s regular duty assignment, and when such work is estimated to require a full shift of eight (8) hours or more on two (2) or more consecutive days, even though unscheduled days intervene, an employee’s tour of duty shall be altered so as to include the hours when such work must be done, unless an adverse impact would result from such employee’s absence from his previously scheduled assignment.

After the 36 copies were sent out, Joanne’s office received 26 phone calls asking what the memo meant. What the ten people who didn’t call about the memo thought is uncertain. It took a week to clarify the new policy.

Gerry Kierans, an executive training professional, offers another way to consider the characteristics of effective communication.

The characteristics that Kieran presents, along with the 7Cs, offer complementary ways of thinking about what makes communication effective.  Keep these characteristics in mind as you create, review, revise, and evaluate the effectiveness of your own professional communications.

  • Characteristics of Effective Communication. Authored by : Susan Oaks. Project : Communications for Professionals. License : CC BY-NC: Attribution-NonCommercial
  • video The 7 Cs of Communication. Provided by : MindToolsVideos. Located at : https://www.youtube.com/watch?v=sYBw9-8eCuM . License : Other . License Terms : YouTube video
  • Try It information. Authored by : Suzan Last. Provided by : BCcampus. Located at : https://pressbooks.bccampus.ca/technicalwriting/chapter/casestudy-costpoorcommunication/ . Project : Technical Writing Essentials: Introduction to Professional Communications in the Technical Fields. License : CC BY: Attribution
  • video All you need to know about communication you learned in kindergarten. Authored by : Gerry Kierans. Provided by : Groningen. Located at : https://www.youtube.com/watch?v=gcfY9yYa3Cc . License : Other . License Terms : YouTube video

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What Is Effective Communication? Skills for Work, School, and Life

Improving your communication skills can benefit your career, education, and personal life.

[Featured image] A group of professionals in business suits sit in front of microphones at an international press conference.

Many of us communicate with people every day, whether in person or on the countless digital platforms available to us. But how much of our communication actually reaches the intended audience or person the way we hoped? Effective communication requires us to be clear and complete in what we are trying to express.

Being an effective communicator in our professional and personal lives involves learning the skills to exchange information with clarity, empathy, and understanding. In this article, we’ll define what effective communication looks like, discuss its benefits and offer ways to improve your communication skills.

What is effective communication?

Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose. When we communicate effectively, both the sender and receiver feel satisfied.

Communication occurs in many forms, including verbal and non-verbal, written, visual, and listening. It can occur in person, on the internet (on forums, social media, and websites), over the phone (through apps, calls, and video), or by mail.

For communication to be effective, it must be clear , correct , complete , concise , and compassionate . We consider these to be the 5 C’s of communication, though they may vary depending on who you’re asking. 

While the effectiveness of communication can be difficult to measure, its impact is hard to deny. According to one study, surveyed companies in the United States and United Kingdom with at least 100,000 employees lost $62.4 million per year on average due to poor communication. On the flip side, companies led by effective communicators had nearly 50 percent higher total returns to shareholders over companies with less effective communicators at the helm [ 1 ].

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Benefits of effective communication

The benefits of communication effectiveness can be witnessed in the workplace, in an educational setting, and in your personal life. Learning how to communicate well can be a boon in each of these areas.

In the workplace, effective communication can help you: 

Manage employees and build teams

Grow your organization more rapidly and retain employees

Benefit from enhanced creativity and innovation

Build strong relationships and attract more opportunities for you or your organization

In your personal life, effective communication can lead to:

Improved social, emotional, and mental health

Deeper existing connections 

New bonds based on trust and transparency

Better problem–solving and conflict resolution skills

Say it with your body

In face-to-face conversation, body language plays an important role. Communication is 55 percent non-verbal, 38 percent vocal (tone and inflection), and 7 percent words, according to Albert Mehrabian, a researcher who pioneered studies on body language [ 2 ]. Up to 93 percent of communication, then, does not involve what you are actually saying. 

Positive body language is open—your posture is upright and receptive, your palms are open, you lean in when speaking or listening, and nod encouragingly. Negative body language can include biting your lip nervously, looking bored, crossing your arms, putting your hands on your hips, or tapping your foot impatiently.

How to improve your communication skills

Communication, like any other skill, is one you can improve upon with practice. Here are a few ways to start improving your communication skills, whether at home or on the job.

1. Consider your audience.

Who are you communicating with? Make sure you are aware of your audience—those you intend to communicate with may differ from those who actually receive your messages. Knowing your audience can be key to delivering the right messages effectively. Their age, race, ethnicity, gender, marital status, income, education level, subject knowledge, and professional experience can all impact how they’ll receive your message. 

If you’re advertising a fast food restaurant, for example, you might want to deliver your message to an audience that’s likely to be hungry. This could be a billboard on the side of a busy highway that shows a giant cheeseburger and informs drivers that the closest location is just two miles away. 

Or suppose you’re telling your family about your engagement. You might host a gathering after to celebrate, send them photos of the engagement in a group chat, surprise them in conversation over dinner two weeks later, or post on social media. Your chosen form of communication will depend on your family dynamics.

2. Practice active listening.

Active listening is the practice of giving your full attention in a communication exchange. 

Some techniques include paying attention to body language, giving encouraging verbal cues, asking questions, and practicing non-judgment. Before executing your communication, be sure to consider your audience and practice active listening to get to the heart of their needs and desires. This way, you can improve your communication as a counselor, social worker, marketer, professor, colleague, or friend. 

Here are some examples of active listening in practice:

If you work in marketing, you might engage in social listening to gather consumer data on social media platforms like Instagram and TikTok. 

If you are a professor, you might take advantage of end-of-semester feedback forms and act on your students' needs by hosting one-on-one meetings during office hours. Likewise, your students might choose to participate in discussions after your lecture or at least sit attentively and ask questions.

If you are a team leader, you might read Slack messages from your teammates, gauge that they are frustrated with the workload, and respond by resetting priorities for the next few weeks. This communicates to the team that their voices are heard.

If you are a parent, you might have a disagreement with your child about finishing their homework, but if you probe deeper with open communication, they may confess that their teacher made a discouraging comment that left them unmotivated.

3. Make your message as clear as possible.

Once you have successfully identified your audience and listened to their intentions, needs, and desires, you may have something to communicate. To do this effectively, turn to the 5 C’s of communication to ensure your message is:


Prepare to communicate in a way that achieves most of these characteristics.

4. Use the right medium or platform.

Using the right medium or platform to communicate matters. Effective communication requires you to consider whether you need to meet in person or if Zoom would suffice. Is your message casual enough to use WhatsApp, or would a formal email be more efficient and thorough? If you are catching up with a friend, do you two prefer to talk on the phone or via old-fashioned letters? Whatever you choose should be intuitive and appropriate for you and your current situation.

You might assess the priority level and the type of communication needed. In a marketing campaign, is there a visual component on Instagram or is it a spoken podcast ad? Will the platform be a Facebook post, product placement in a film, or a printed poster hung in cafes? For a university lecture, do students prefer to be online or meet in person? Will there be a discussion afterward, and would it be fruitful to conduct it in a pub, cafe, or in a field outdoors? 

By considering your audience, practicing active listening, clarifying your communication, and choosing the right medium or environment, you are well on your way to exercising communication effectiveness.

Effective communication starts here

Start building better communication with Improving your Communication Skills from the University of Pennsylvania, Successful Negotiation: Essential Strategies and Skills from the University of Michigan, or Effective Communication: Writing, Design, and Presentation from the University of Colorado Boulder. 

Article sources

PRovoke Media. " The Cost Of Poor Communications , https://www.provokemedia.com/latest/article/the-cost-of-poor-communications." Accessed May 18, 2023.

The University of Texas Permian Basin. " How Much of Communication Is Nonverbal? , https://online.utpb.edu/about-us/articles/communication/how-much-of-communication-is-nonverbal/." Accessed May 18, 2023.

This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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What to Write About in Essay on Communication

characteristics of communication essay

Effective communication is the key to successful development of human society. Without it humanity would never achieved so much in terms of science, medicine, technologies, etc. To say the least, people would not survive if they didn’t communicate. Writing an essay about communication is also one way of communicating your ideas to the readers. And to deliver thoughts in your communication essay effectively, you need to hone your writing skills. And Star-Writers can assist you with that task. Our certified writers and editors are ready to support you on every step when dealing with communication essays. You are welcome to place an order for a first rate custom-written essays on communication. If you already wrote one, you might consider submitting it for professional revision and editing. Whatever you choose, don’t hesitate to contact us, because all of our services are of exceptional quality and affordable.  Today we will help you to figure out what to write about in your essay on communication. Read on if you want to learn how to write intercultural communication essay and nonverbal communication essay.

What Is Communication? 

Before we start developing ideas for your essay, let’s try to understand what stands behind the word ‘communication’. Despite a common belief, communication is not only a conversation between two or more people. Communication is everything that enables delivering and receiving a certain message. It includes wide variety of means, such as television, radio, cell phones, social media, body language and even art. Communication is a fantastic subject for an essay, because it offers you endless amount of topics and perspectives to write about. And some of which we will talk about right now. If communication is not what your essay is about, but you still need to work out on some debatable and maybe controversial ideas, then you should visit the popular topics section on our blog. There you will definitely find something that inspires thinking.

Ideas for Your Communication Essay

Communication is such an appealing subject for many students, because it covers wide range of topics and it is easy to write about. It doesn’t require much of additional research, because everyone communicates in one way or another. And these days there are more means of communication than ever before. There is instant messaging, social media, television, the list goes on. Choose whatever intrigues you and the following leads will help you to brainstorm and develop your ideas.

Models of communication. If you are more of a theory geek and rather like scientific approach that just writing from your head, then this is a perfect communication topic for you. There are three major communication models called Shannon’s Model, Berlo’s Model and Schramm’s Model. Each of these models offers deeply theoretical scientific approach to communication. They talk about linear and transactional communication and much more. This topic will definitely require some research. However, the Internet makes this task easy and effortless. Furthermore, Star-Writers will help you to shape your findings and thoughts into a perfect essay.

Intercultural communication. This is the type of communication that enables people to exchange information between different cultures and social groups. Intercultural communication is vital in our globalized age, because it promotes tolerance, understanding, peace and racial equality. It helps to fight the evil of ignorance, racism and prevent cultural and religious wars. There is so much to write about this subject, because each of us comes from a different culture and social group. We have all witnessed injustice and conflicts based on miscommunication and prejudice towards certain groups of people. If this is something you care about, if you have strong humanitarian inclinations, then this can be a winning choice of topic for you. Do you know any ways that could improve intercultural communication and help people from different backgrounds understand each other better? Have you had any experience working abroad in a foreign culture? Write about it in your essay and maybe it will eventually become a basis for your future thesis paper. 

Technologies in communication. This topic is hard to avoid. No one can deny that the Internet and rapid technological progress changed the way we communicate. On one hand, people started communicating much more, all borders have been wiped out, but on the other hand, the face-to-face communication has decreased. We chat to people from the other side of the planet, but we don’t even know the name of our neighbor. The role of modern technologies in communication is a vast field for speculation and debates. Does the Internet turn us into introverts or the other way around? It can be a great topic for argumentative essay, because there are a lot of pros and cons to it. What is your opinion, do you think the Internet and social media harm the way people communicate or benefit it? Jot down all ideas that come into your head and then outline the best ones. You can read some samples of argumentative essays to assist you with composition.

Non-verbal communication. People communicate not only with words. There are a lot of other ways to convey your thoughts and feelings, such as eye contact, facial expression, gestures, posture, tone of voice. And all these are the object of thorough studies of scientist and psychologists, and are called body language. If you are keen on psychology you should consider this as a topic for your communication essay. Naturally, you will need to back up your arguments and points with some scientific data and evidence. However, this won’t be boring and you will definitely learn something new knowledge or skills that you could apply in your daily life. Moreover, body language can also become a topic of your essay on interpersonal communication, because it involves face-to-face communication.

Polish Your Communication Essay Fast and Cheap

Do you want your essay on communication to win you some good points? Then you have to spend some additional time revising its structure and polishing grammar. Nevertheless, there is no need to get desperate and call quits, if you have neither time nor skills for such tasks. Get in touch with Star-Writers who will do that job for you quickly and for a very moderate price . Moreover, if you sign up right now, you will have a chance to receive some impressive discount for your first order.

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  • Essay on Management

Effective Communication Essay Samples

Type of paper: Essay

Topic: Management , Communication , Workplace , Employee , Listening , Information , Organization , Skills

Words: 1300

Published: 02/20/2020


Communication is the process under which people or animals share information through the exchange of messages and thoughts. For people to attain effective communication they require various principal components: the sender is the main component of communication i.e. the source of a message or information (Taub & Schilling, 1986). The other component is the receiver. This is the person to whom the information is aimed. He or she is the person who needs the information presented by the sender. The third component is the message. This is the information that is transferred either from the mouth or the mind of a sender to the receiver. The last component is the medium through which the information passes through. It might be through the mouth or through a letter in writing. These are the basic principles of communication under which without one of them, communication is totally impossible. The assessment of effective communication requires strict adherence to its constituent; otherwise, sending or receiving information may never occur. There are two forms of communication that is verbal and non-verbal communication. Verbal communication occurs whereby the involved parties including the sender and the receiver use a word to convey their messages. Non verbal communication is the communication where no word is used. It can also be referred to as oral communication (Taub & Schilling, 1986). The methods used in non-verbal communication mainly comprise of gestures, facial expression, body language and also eye contact. Effective communication is the type of communication where both the senders and recipients understand the emotions of each other and improves the relationship between the parties and result in problem solving, decision making and team work (Guffey & Loewy, 2010). In organizations or workplaces, effective communication skills must be put in place since unusually high decision making skills and team work is involved. Some organizations take the responsibility of teaching or training their employee’s skills of communication. The reason for this is to make sure any communication habit adopted in organizations is in line with the goals and objectives of the organization. This is mainly the work of top level managers and is sometimes delegated to the human resource officers in the companies.

Elements of effective communication

For an effective communication to be realized in an organization, there are some principles that must be followed when communicating (Bovée & Thill, 2000). The first element or principle is flexibility. This means that everyone in the organization should have the ability to understand person and be able to change his or her style of communication. The objective of this is to help and look for alternative ways of communication to suit the person whom he or she is interacting with. This element is well explained when looking at the type of communication between different levels of employees. The style that a clerk can use to communicate to the general manager is not the same style that can be used by the finance manager to communicate to the same general manager. Employees have to adopt a style of communication which they can change depending on whom they are communicating with. The style that a manager uses to address the clerks or field employees should be used when addressing the chief executive officer of the company. The second principle in effective communication is objectivity (Bovée & Thill, 2000). An employee in every organization should be objective about people’s characteristics and culture. They should be judging other employees according to their work performance but not to their individual characteristics and weaknesses. This principle mainly applies to managers who most of the times address employees on their physical characteristics. Any word from the managers should be based on what the worker or employee has achieved in the organization and what he or she has not achieved. Sensitivity is another element of effective communication (Guffey & Loewy, 010). One should try to be courteous enough and be sensitive to the other peoples’ cultures in his or her ways of communication. In everything that a person is talking, he or she should be considerate to peoples’ customs. In some cultures, there are some forms of communication that are not supposed to be addressed to men. Understanding of this aspect will guide the person in charge of communication on what he or she can say to some specific people and what he cannot say. The other most prominent element of appropriate and effective communication is listening. Good listening skills help to keenly understand the other employees. After listening, a person will be able to learn what concerns are disturbing a certain employee which in turn gives the person the words to communicate to the person with the problem. Even the top managers should have the best listening skills so that they can be able to listen to the lowest level of employees. This will help the managers to come up with a solution to the problems presented to them by the employees. For one to be a persuasive speaker he or she should first be a excellent listener. Self awareness is the other element. It simply means someone being able to understand himself and know his strengths and weaknesses (Rayudu, 2010). Personal misconceptions might interfere with someone’s way of communication. Different people have different weaknesses, for example, there are some people who are exceptionally hot-tempered. A person should keep away from addressing employees either his juniors or seniors. If they do not know how to take care of their tempers and start to communicate to people when angry, they tend to say irritating and may end up annoying the recipients of the information. Banks and financial institutions are the place where these communication skills are best outlined and implemented. In commercial banks, there are different levels of managers who are the subordinated by small level employees including the clerks, the tellers and the secretaries. The commonly used form of communication is written communication whereby the branch manager receives a mail from head office, which is intended to be communicated to the staff including the bank cleaners. The branch manager writes an email to the operations manager who in turn forwards it to the teller clerks. The work of the teller clerk is to make sure that the information reaches even the cleaners. The teller clerks write a notice and pins to the notice board for the cleaner to read. Through this process, the information is passed to all the staff of the bank without direct contact of the branch manager to the junior staff. This communication is particularly effective since it is extremely fast as compared to other forms of communication (Rayudu, 2010). Forwarding the email from the manager to the operations manager then to the teller clerks is a process that takes twenty to thirty minutes to complete. It is highly effective because it can be sent the same day and all the staff members get the information the same day. The effectiveness of the information is also seen in the fact that it does not encourage people to meet and get information from one person. The advantage of this is that it prevents issues like language barriers and personal differences like attitude of the managers to the employees. This makes everyone to receive the information in a respectful attitude and implement it.

Bovée, C. L., & Thill, J. V. (2000). Business communication today (6th ed.). Upper Saddle River, N.J.: Prentice Hall. Rayudu, C. S. (2010). Communication (Rev. ed.). Mumbai [India: Himalaya Pub. House. Taub, H., & Schilling, D. (1986). Principles of communication systems (2 ed.). New York: Mc Graw-Hill. Guffey, M. E., & Loewy, D. (2010). Essentials of business communication (8th ed.). Mason, OH: South-Western/Cengage Learning.


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Essay on Importance of Communication for Students and Children


500+ Words Essay on Importance of Communication:

Communication is one of the important tools that aid us to connect with people. Either you are a student or a working professional, good communication is something that will connect you far ahead. Proper communication can help you to solve a number of issues and resolve problems. This is the reason that one must know how to communicate well. The skills of communication essential to be developed so that you are able to interact with people. And able to share your thoughts and reach out to them. All this needs the correct guidance and self-analysis as well.

essay on importance of communication

Meaning of Communication

The word communication is basically a process of interaction with the people and their environment . Through such type of interactions, two or more individuals influence the ideas, beliefs, and attitudes of each other.

Such interactions happen through the exchange of information through words, gestures, signs, symbols, and expressions. In organizations, communication is an endless process of giving and receiving information and to build social relationships.

Importance of Communication

Communication is not merely essential but the need of the hour. It allows you to get the trust of the people and at the same time carry better opportunities before you. Some important points are as follows –

Help to Build Relationships 

No matter either you are studying or working, communication can aid you to build a relationship with the people. If you are studying you communicate with classmates and teachers to build a relationship with them. Likewise in offices and organizations too, you make relationships with the staff, your boss and other people around.

Improve the Working Environment 

There are a number of issues which can be handled through the right and effective communication. Even planning needs communication both written as well as verbal. Hence it is essential to be good in them so as to fill in the communication gap.

Foster strong team

Communication helps to build a strong team environment in the office and other places. Any work which requires to be done in a team. It is only possible if the head communicates everything well and in the right direction.

Find the right solutions

Through communication, anyone can find solutions to even serious problems. When we talk, we get ideas from people that aid us to solve the issues. This is where communication comes into play. Powerful communication is the strength of any organization and can help it in many ways.

Earns more respect

If your communication skills are admirable, people will love and give you respect. If there is any problem, you will be the first person to be contacted. Thus it will increase your importance. Hence you can say that communications skills can make a big change to your reputation in society.

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Don’t Go Overboard With Your Point

The conversation is about to express your thoughts. And to let the other person know what you feel. It is not mean to prove that your point is correct and the other person is wrong. Don’t Overboard other With Your Point.

Watch Your Words

Before you say something to Watch Your Words. At times, out of anger or anxiousness, we say somethings that we must not say. Whenever you are in a professional meeting or in some formal place, where there is a necessity of communicating about your product or work then it is advised to practice the same beforehand

Communication is the greatest importance. It is important to sharing out one’s thoughts and feelings to live a fuller and happier life. The more we communicate the less we suffer and the better we feel about everything around. However, it is all the more necessary to learn the art of effective communication to put across ones point well.


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6 main characteristics of communications.

characteristics of communication essay


Characteristics of communications are given below:

(1) Two or More Persons:

The first important characteristic of communication is that there must be a minimum number of two persons because no single individual can have an exchange of ideas with himself. A listener is necessary to receive one’s ideas. Therefore, there must be at least two persons-the sender of information and the receiver.


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(2) Exchange of Ideas:

Communication cannot be thought of in the absence of exchange of ideas. In order to complete the process of communication there must be an exchange of ideas, orders, feelings, etc., among two or more than two persons.

(3) Mutual Understanding:

Mutual understanding means that the receiver should receive the information in the same spirit with which it is being given. In the process of communication, it is more important to understand the information rather than carry it out.

(4) Direct and Indirect Communication:

It is not necessary in communication that the receiver and giver of information should be face-to-face with each other. Communication can be both direct and indirect. Direct communication means face-to-face conversation, while indirect communication is through other means.

(5) Continuous Process:

Communication is an endless process, as is the case with business where the manager continuously assigns work to his subordinates, tries to know the progress of the work and gives directions.

(6) Use of Words as well as Symbols:

There can be many means of communication, like the written, the oral and symbolic. The examples of symbolic communication are the ringing of bell for closing a school or a college, saying something by the movement of the neck, showing anger or disapproval through eyes, giving some decision by the raising of a finger in cricket, etc.

Related Articles:

  • 7 Major Elements of Communication Process
  • Features of Communication (8 Features)

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Home — Essay Samples — Sociology — Nonverbal Communication — The Characteristics of My Communication


The Characteristics of My Communication

  • Categories: Linguistics Nonverbal Communication

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Published: Apr 11, 2019

Words: 993 | Pages: 2 | 5 min read

Table of contents

Non-verbal communication, characteristics specific to my culture, communicating in different settings, skills and strengths.

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Communication is a fundamental part of human interaction and is essential for the functioning of any society. Communication is the process of transmitting information, ideas, and emotions from one person to another. In this article, we will explore the different types of communication, the importance of effective communication, and strategies for improving communication skills. Whether you’re communicating with colleagues, friends, or family, understanding the basics of communication can help you build stronger relationships and achieve your goals.

Table of Content

Defining Communication

Importance of communication, types of communication, barriers to communication, effective communication.

Communication is the process of two or more people or groups exchanging information, ideas, thoughts, and feelings. It is a basic human activity that enables individuals to communicate with one another and exchange ideas, feelings, and experiences.

There is a sender, a message, and a receiver in the communication process. The sender is the individual or organization that starts the conversation by encrypting a message and transmitting it to the recipient. The information or concept being communicated is known as the message, which can be done either verbally or by nonverbal clues. Nonverbal cues include facial expressions, body language, and tone of voice, while verbal clues include spoken language.

The individual or group that gets the message, decodes it, and interprets its meaning is the receiver. In order to confirm that the communication has been received and understood, the recipient may also give feedback to the sender. Feedback can come in the form of questions, remarks, or other cues and can be verbal or nonverbal.

The ability to communicate is essential for human contact and is important in many facets of life. It enables people to communicate their thoughts, ideas, and feelings to others and also makes it easier for them to decipher and comprehend the messages of others. Building and maintaining connections, both personal and professional, depends on effective communication. It enables people to connect with one another and develop a relationship based on trust and understanding. The accomplishment of organisational goals and objectives in a professional setting depends on effective communication. It promotes teamwork, dispute resolution, and coordination of efforts. Decision-making also heavily depends on effective communication. It makes it possible for people to gather and evaluate data, express their viewpoints, and come to agreements. Effective communication is crucial in a corporate setting for marketing, sales, and customer service. It promotes client happiness and brand loyalty.

Verbal Communication

Words, whether spoken or written, are used in this sort of communication to communicate a message. It falls into two categories: written and oral. Face-to-face interactions, phone calls, and presentations all fall under the category of oral communication. Emails, letters, and text messages are all examples of written communication.

Nonverbal Communication

Body language, facial emotions, and other nonverbal indicators are used in this style of communication to communicate a message. Examples include body language, posture, and vocal tone. Even more so than verbal communication, nonverbal communication has the potential to be strong and successfully convey a message.

Communication Across Cultures

People from many cultural backgrounds exchange information and ideas through this style of communication. It can involve both verbal and nonverbal communication, and because of the varied languages, traditions, and values of other cultures, it can be difficult. In order to foster mutual understanding and cooperation between many cultures, intercultural communication is crucial.

Visual Communication

To transmit a message, this style of communication makes use of visual components including pictures, videos, and graphics. There are several ways to employ visual communication, including in charts, info-graphics, and advertising. It is frequently employed to simplify and enliven difficult information.

Interpersonal Communication

Information and ideas are exchanged between two or more persons during this style of conversation. It can take the shape of written messages, phone calls, or face-to-face interactions and can be formal or informal. Building and maintaining partnerships depend on interpersonal communication.

Mass Communications

In order to reach a big audience, this style of communication uses mass media, including television, radio, newspapers, and the internet. Information that needs to be widely disseminated is frequently done so through mass communication, such as news updates, ads, and PSAs.

Electronic communication

Digital technology, including the internet, social media, and mobile devices, are used in this sort of communication to spread a message. In recent years, digital communication has proliferated more widely, changing the way individuals communicate and exchange information.

Physical Barriers

Any form of restriction or obstacle that restricts or impedes good communication is referred to as a physical barrier. These could include intrusive sounds, dim illumination, or a lack of personal space. For instance, it will be challenging for two people to hear and comprehend each other if they are trying to hold a conversation in a noisy, busy environment.

Language Barriers

When persons speak various languages or have varying degrees of fluency in a language, linguistic barriers may develop. This may make it challenging for individuals to communicate effectively and may result in misunderstandings. A non-native speaker could find it challenging to comprehend a person who exclusively speaks English, for instance, if they try to talk.

Cultural Barriers

People from diverse cultural backgrounds and perspectives can encounter cultural obstacles. These may consist of various traditions, convictions, and ideals. For instance, cultural differences may make it difficult for two people from different cultures to understand one another when they are trying to communicate.

Emotional Barriers

When people are worried or feeling emotionally raw, emotional barriers might develop. As a result, individuals could find it challenging to communicate clearly because they might be focused on their own feelings. A person could find it difficult to speak calmly and rationally with others if they are angry or disturbed, for instance.

Cognitive Barriers

When individuals have varying degrees of comprehension or understanding, cognitive barriers may develop. Things like a lack of information or attention are examples of this. For instance, if a person is trying to interact with someone who has a cognitive impairment, the cognitive barriers may make it difficult for them to comprehend one another.

Perceptual Barriers

People with various perspectives or perceptions may encounter perceptual hurdles. This can involve things like a loss of focus or comprehension. For instance, perceptual obstacles may make it difficult for two people to comprehend one another if they are trying to speak with someone who has a perceptual impairment.

Technological Barriers

Technological obstacles can arise when people have varying degrees of access to or expertise with technology. This can include problems like not having access to the internet or not knowing how to use specific technology. For instance, if a person is trying to interact with someone who is unfamiliar with a certain technology, they could find it challenging to comprehend one another because of the obstacles posed by technology.

Noise Barriers

Noise barriers to communication refer to any external or internal factors that can interfere with or disrupt the flow of information between people. These barriers can be physical, psychological, or cultural in nature, and can impede effective communication, leading to misunderstandings, confusion, and frustration. 

The practice of clearly and meaningfully conveying information and ideas between two or more people or groups is known as effective communication. It includes a number of crucial components, such as:

  • Active listening: This refers to giving verbal or nonverbal indicators that show you are interested and paying attention, as well as actively listening to the speaker and comprehending their message.
  • Clarity and conciseness: Using simple language and being direct and to the point are essential components of effective communication. This makes it easier to communicate clearly and ensures that the message is understood as intended.
  • Empathy and understanding: Understanding the viewpoint of the person you are interacting with, demonstrating empathy, and being conscious of their needs and feelings are other components of effective communication. This fosters trust and fosters an environment that is conducive to effective communication.
  • Feedback and response: Giving comments on the message heard and reacting in a way that is appropriate and respectful are further components of effective communication. This makes it easier to make sure the message is understood and that any misconceptions are promptly resolved.

In summary, clear communication is essential in all kinds of relationships, whether they be personal or professional. It entails paying attention and speaking clearly, demonstrating empathy and understanding, and responding and giving feedback. By putting these components into practise, people and groups can strengthen their connections, communicate more effectively, and accomplish their objectives more quickly. Success in any field depends on effective communication, which is also essential for both personal and organisational growth. As a result, it’s crucial to work on your communication skills and to remember the numerous components of good communication in all of your contacts.

FAQs on Communication

1. what are the different types of communication.

There are many different types of communication, including verbal (spoken), nonverbal (body language), written, and electronic (phone, email, text, etc.).

2. What are the key elements of effective communication?

The key elements of effective communication include active listening, clarity and conciseness, empathy and understanding, and feedback and response.

3. How can I improve my communication skills?

Some ways to improve communication skills include practicing active listening, being clear and concise, understanding the perspective of the person you are communicating with, and providing feedback and response.

4. What are some common communication barriers?

Some common communication barriers include language barriers, cultural differences, technology issues, and emotional barriers.

5. What is the importance of communication in the workplace?

Communication is essential in the workplace as it helps to build trust, create a positive and productive environment, and ensure that goals and tasks are completed effectively and efficiently.

6. What is the role of communication in personal and professional relationships?

Communication plays a vital role in personal and professional relationships as it helps to build trust, understand each other’s needs and perspectives, and resolve conflicts.

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characteristics of communication essay

Communication Essay

500+ words communication essay, the different types of communication and the importance of communication .

Communication is the act of transferring or exchanging information from one place, person or group of people to another. In other words, it means sharing information or ideas by talking or writing and receiving information by listening or reading. It is basically an interaction between two or more people. Communication plays an important role in human life and society. Along with exchanging information and knowledge, it also helps in building relationships with other people.

But why is it important to communicate? Communication or social interaction is how we express our ideas, desires, wants and needs. Everything from education to the workplace and even human societies depend on communication to understand each other. Communication is as old as our civilization itself, from time immemorial man, nature and animals communicated with each other verbally and non-verbally.

Read on to learn more about the definition and different types of communication in this communication essay. This communication essay also helps you understand its importance.

Definition of communication

Communication can be defined as the sharing or exchanging of thoughts, opinions, or information by speech, writing, gestures, listening, etc. 

The word “communication” is derived from the word “communis.” Communis is a Latin word, which means common. The common component in all kinds of interactions and communication is understanding. Without understanding, there would be no transfer of information or knowledge and the communication becomes directionless. Communication plays an important role in sharing ideas, opinions, thoughts and clarifying doubts. 

Read on to learn the different processes in communication in this communication essay.

The Different Processes of Communication

  • It’s between two parties: From the definition, we understand that communication is a two-way process. There is always a sender and a receiver and both can be an individual or a group of individuals. 
  • It always carries a message: Communication between two parties always includes a message. The message can be information, instructions or guidance, a question or enquiry, an opinion, feeling, thought or idea.
  • Commonness of understanding: For communication to be successful, both parties should understand the message. Both the sender and receiver should understand the communication or it becomes miscommunication. Understanding is also influenced by several factors like emotions, culture, language, upbringing and location. 
  • Method of communication: A message can be communicated in different ways. It can be verbal, which means talking, or it can be conveyed in writing. Along with these, the receiver and sender can also communicate using signs, gestures, expressions etc. 
  • Evoking a response: A communication should be able to get a response from the receiver. It can be a verbal or nonverbal response or it can be behavioral changes too.

Now that you know what communication is, read on to learn the different kinds of communication in this communication essay.

Also explore: Leadership qualities essay and Personality essay .

Different Types Of Communication

There are two main types of communication, they are:

  • Verbal communication: Verbal communication uses words and languages to interact and exchange information.  A verbal interaction between the receiver and sender can be oral or written. So all communication that uses speaking, reading, writing, listening comes under verbal communication. Additionally, verbal communication is used more widely because it usually gets an immediate response.
  • Nonverbal communication: Nonverbal communication doesn’t use words, instead it uses signs, gestures, expressions and other forms of body language. The responses for this sort of communication will vary depending on how a particular cue is interpreted.

But why is communication and developing good communication skills important? Learn about the importance of communication in this communication essay.

The Importance of Communication

Communicating is a very important part of our everyday lives. Without communication, we wouldn’t be able to express ourselves or relay information. It’s also important to understand others, to develop social skills and build human relationships. 

  • Education: Good communication skills are necessary to succeed in academics. Students should be able to listen and understand information and knowledge in all stages of education. Additionally, communication skills are extremely important for their future career too.
  • Professional life: Landing a good job doesn’t just need good grades, a person will also need excellent communication skills to get better employment opportunities. It is also closely related to leadership skills. A leader with good communication skills can inspire and motivate his team to work towards a desired goal. It also helps foster good relationships with other employees, colleagues and superiors. Additionally, good communication skills also help avoid misunderstandings and issues that arise from it.
  • Personal life: Healthy communication skills also comes in handy in a person’s personal life too. It helps us deal with and resolve conflicts, face challenges and build stronger, healthier relationships.
  • Avoiding miscommunication: Miscommunications can lead to misunderstanding and issues. These problems can be avoided or minimized with good communication skills. Miscommunications can especially be troublesome or even lethal in healthcare. Good communication skills enables patients to communicate clearly with their healthcare providers and understand each other.

So the importance of good communication skills cannot be underestimated. Excellent communication skills lead to good conversations and help in building strong, lasting relationships.

We hope this communication essay was useful to you. For more essays like these, check Osmo’s essays for kids . 

Frequently Asked Questions On Communication

What is communication.

Communication is the act of conveying or receiving information, knowledge, ideas, thoughts, feelings, opinions, etc. It can be conveyed through verbal or nonverbal communication.

Why are good communication skills important?

Communication skills help in getting a sound education and makes way for better employment opportunities too. It is also important for decision making, leadership skills and to build strong, healthy relationships.

To find more information, explore related articles such as technology essay and essay on internet . 


essay on communication

Essay on Communication | How to communicate effectively?

Communication is an important skill to have in today’s world. Research shows the quality of our relationships and how we express our feelings and opinions are based on how well we can communicate.

We use it for professional, personal, and academic reasons. It can be difficult to communicate effectively without knowing what you’re doing wrong.

Sometimes we might not even know that we’re communicating incorrectly. This essay will help you to learn how to communicate more effectively in your daily life and at work.

Essay on Communication

Communication is the ability to articulate thoughts and ideas without difficulty while maintaining a respectful tone while building strong relationships with others, which will help you in your job search, personal relationships, leadership roles, and other areas of life.

Communication is a skill that has been shown to increase intelligence and success. With so much riding on communication, it pays to be able to do it well.

Being able to take this skill and use it for your own benefit is something many people struggle with.

Communication skills are necessary to learn in order to get ahead in life. It is the backbone of interpersonal relationships and how we relate to other people.

These skills are also important because they make us feel better about ourselves. It’s the way in which we connect with others and share ideas, thoughts, and feelings.

It can bring us together or tear us apart. In a world where the internet has given many people a voice, it’s more important than ever to learn how to communicate effectively.

So how do you do that? Here are some tips on how to use communication skills to make effective connections.

Understand your message

Before you even start communicating with anyone, you have to first understand your message. Your message is what you want to convey to the other person, or to everyone you are communicating with.

When you understand this, you can begin your quest to become a better communicator. Try to write it down As the old saying goes, “If you don’t know where you are going, any road will get you there.”

It’s good to write things down, and it’s better still if you plan to look at your notes later. When you have an idea of the message you are going to communicate, you will be better prepared to present it in a way that is both clear and persuasive.

If you don’t write it down, you may forget where you wanted to go, or what you intended to say, or how you wanted to say it.

The Communication Process

There are five steps to a successful communication process: Plan ahead, stay in touch in real-time, seek an open dialogue, get feedback, take action and avoid procrastination.

Understand that communication isn’t just face-to-face, but can take place virtually and in different formats (texting, emails, and apps).

Planning and preparing for communication is one of the most important steps. Plan ahead in a positive way, and communicate well.

This way, you are creating a positive experience for both you and the other person.

Communication can be tough, and you shouldn’t let the fear of messing up prevent you from attempting it. Having good contact with others is one of the most important things in life.

Types of communication

There are four basic types of communication:

  • Verbal communication: It includes good speaking skills. You convey message through speaking and sign languange. This kind of skills also require good listening skills.
  • Non-verbal communication: It includes, facial expressions, body language, gestures and eye-contact etc. Communicate with body language. Proper posture and eye contact are important to demonstrate your authority.
  • Visual communication: In this types of communication, we use visuals to communicate the message.
  • Written Communication: In this types of communication, we convey the message or information in writing. For example, letters, memos, office circulars etc.

Effective Communication Skills

The concept of effective communication goes beyond teaching our kids about grammar.

Effective Communication is about conveying information in a way that allows others to understand it, feel it, and feel a greater connection to you and your goals.

You need to understand your audience, the emotions they may be experiencing, and how best to talk to them to persuade them.

Good communication is self-driven.

As children, communication is more likely to be about our needs than about what other people want. As we grow and mature, we tend to prioritize the needs of others as well as ourselves and can begin to communicate for their benefit, as well as ours.

Body Language and Nonverbal Communication

Communication is the way we speak to each other, it’s how we touch our neighbor, it’s the tone of our voice, it’s how we handle conversations, it’s the tone of our emails, it’s the tone of our posts, it’s what you wear, how you eat, and how you move.

Whether you’re communicating with a coworker, friend, or loved one, understanding body language and nonverbal communication can be a great way to improve your communication skills.

In short, body language and nonverbal communication are the ways we convey our moods, intentions, emotions, and beliefs in our body language and gestures.

Body language includes the movement and position of the body and the expression of the face. The way we express ourselves in words and tone of voice is just the physical manifestation of our thoughts.

If you are standing or sitting at a table, keep your back straight, raise your head, and keep eye contact with the person you are speaking with.

Keep your hands away from your sides, and make sure that they are resting on the table and not crossed.

Tips for Good Communication

When you go into a job interview or an important interview, you want to be confident.

You want to be prepared and confident, but at the same time, you want to come across as smart, witty, and attentive.

No matter what, you want to come across as personable. It’s good to have the right balance of confidence and vulnerability.

When you are presenting a new idea or concept to a group or meeting new people, you want to talk to the people that you are presenting to, and be mindful of what you are saying.

You don’t want to sound like an attention seeker or try to impress the crowd.

Talking to people gives you a chance to get a few things out of the way, like proper word choice, and focusing on the right points.

Listen well

One of the best ways to communicate is by listening to other people. Listening to what other people say and trying to understand what they are saying is an important skill for anyone who wants to influence others.

Of course, listening is not just about hearing what other people say. Listening implies active listening.

Active listening means you are actively trying to understand what other people are trying to communicate.

Here are a few examples of active listening:

  • Looking for how someone is feeling
  • Response by encouraging what they are saying
  • Open-ended questions that allow the person to describe what they are feeling
  • Remembering to ask questions to clarify, instead of just waiting to speak up
  • The most effective way to listen is by asking questions.

Be prepared for any situation

Some people feel that in a world with instantaneous information, people don’t need to think before they speak.

This is simply not true. In fact, there are plenty of studies on the impact that preparation can have on communication.

When I worked at united way, one of the most effective strategies was to get people to review their prepared statements.

People who were required to prepare statements of their priorities and objectives were much more effective at making their case. Ensure that you have the resources you need. Before you open your mouth, do a bit of research to make sure that your message is getting through.

Practice makes perfect

There’s no way to become a better communicator overnight. Some of the skills we develop in our early years can make communicating easier as we age.

Take note of the words you use, the tone of your voice, and how you take the listener in your direction and provide value.

For example, when you’re at a dinner party and someone asks you what you do, it’s important to answer in a clear and concise manner without using unnecessary words.

Working together effectively requires two people to understand what the other person wants. Working as a team requires two people who can communicate their needs to one another clearly, confidently, and persuasively.

Communication skills are an asset for any kind of career, but the more skills you have in your arsenal, the easier you’ll be to find a job that is right for you.

essay on communication

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characteristics of communication essay


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