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Teaching Case

Risk management.

Dive into the online game ‘The Fresh Connection’ together with your students for an immersed case study on Risk Management.

Case by: Ed Weenk, EngD, Michiel Steeman

risk management case study for students with solution

In ‘The Fresh Connection’, students are challenged with a Corona-related supply chain issue: a juice company that struggles to source its Vitamin C from China. Accompanied by a Harvard-style Teaching Case , students are challenged to come up with recommendations to solve the issue. The learning outcome is for students to have an understanding of Risk Management principles.

Recent events, from the war in Ukraine to the Covid-19 crisis, highlight how fragile global supply chains can be. When disruptions hit locally, whether in manufacturing or distribution, the effects can spread fast and wide. For instance, at one point, 75% of U.S. businesses grappled with supply chain issues, according to Fortune. Now, we face a crucial question: How can we better safeguard against these disruptions and quickly address issues in the value chain?

What’s included in this FREE online teaching case?

  • Harvard-style Teaching Case on Risk Management and Covid-19
  • Class discussion points
  • Introduction video about ‘The Fresh Connection’
  • Access for both students and teachers to the interactive online game ‘The Fresh Connection’ (watch only)
  • Comprehensive teaching notes

Access complete online case for free:

Please read the privacy policy for inchainge to learn more of how inchainge process your personal data., meet the authors.

risk management case study for students with solution

Ed Weenk, EngD

Maastricht School of Management

EADA Business School Barcelona

My professional passions are sustainable operations & supply chain, managers & management, projects & project management, training & teaching and business simulations & experiential learning.

My latest book, “Mastering the circular economy. A practical approach to the circular business model transformation”, was published in May 2021 by Kogan Page. Previous books are “Mastering the Supply Chain. Principles, practice and real-life applications” from 2019, available in English and Dutch and “The Perfect Pass. What the manager can learn from the football trainer”, from 2012, published in Dutch, English and Spanish.

risk management case study for students with solution

Michiel Steeman

Windesheim University of Applied Sciences

Annona Deep Tier Impact Finance bv

Supply Chain Finance Community

GSRD Foundation

In 2012 I launched The Cool Connection, a business simulation and training tool that bridges the physical and financial supply chain by bringing together finance, sales, procurement and supply chain in a virtual decision-making environment.  From 2009 to 2012 I was elected into the Executive Committee of Factors Chain International, a worldwide organization with more than 300 members in over 65 countries. I hold a Master’s degree in Financial Economics from Erasmus University in Rotterdam. My working experience includes a variety of roles for Deutsche, NIB Capital, NMB-Heller such as relationship management, risk management and marketing. In my last role at ING, I was member of the board and responsible for product development and strategy for leasing and factoring with operations in 14 countries and almost 3000 employees. My further interests include traveling, hiking, mountaineering and of course my family as a proud father of three daughters.

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Teaching Case Webinar: Managing Risk to Global Supply Chains

Masterclass: how to get the richest and most engaging in-class value chain experience for your students, privacy overview.

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School News

Innovative Case Study Simulates Risk Management Consultancy

May 22, 2019

Tyler Leverty poses for a picture in an upper floor balcony of Grainger Hall

HypoCom, a Madison-based steel widget company, has a global reputation with operations in France, Mexico, and Indonesia. Publicly traded, the company plans to acquire competitors and expand its market share. With so much at stake, it’s hard to believe the company has no risk management strategy.

That’s because HypoCom is the name of a fictional company, the brainchild of Tyler Leverty, an associate professor of risk and insurance and the Gerald D. Stephens CPCU Distinguished Chair in Risk Management and Insurance at the Wisconsin School of Business. Thanks to support from the John and Anne Oros Distinguished Chair for Inspired Learning in Business, an award that honors faculty innovation, Leverty has been able to bring his idea to life.

“I’m grateful to the generosity of the donors because this is something that I’ve wanted to do for a long time,” Leverty says.

Launched in Fall 2018 in Leverty’s risk financing course, the project asks students to put themselves in the shoes of risk consultants invited by HypoCom’s board of directors. HypoCom is a hypothetical case, but it is drawn from real-world elements that students would encounter in professional risk and insurance positions. As consultants, students must take the project from start to finish, tackling the initial assessments, final recommendations, and everything in between.

“The course title is risk financing, but this is really a class on corporate risk management,” Leverty says. “In the past, risk managers looked at each risk separately. With enterprise risk management (ERM), the way to manage risk is holistically, looking at risks and identifying the connection between them.”

According to Leverty, there are three main challenges with teaching a class that covers risk in a holistic manner: every company is different; it is difficult to understand all the risks inherent in a company and how they interact; and it is not possible to put one’s risk management plan to the test.

“The purpose of the HypoCom project is to overcome these limitations in important ways,” he says.

HypoCom case study design

Working in small teams, students are given an extensive profile about the company with data and information to assess, including corporate structure, operations, competitive environment, and risk management options. Students must address four specific risks facing HypoCom: warehouse fire risk, fluctuations in the price of steel, union strikes, and new entrants (competitors) into the field. Students also need to consider the correlations among these four risks.

Students use software called @Risk to create a simulation model to analyze each risk and its impact on the firm’s value, as well as identify appropriate risk management strategies. The teams are then tasked with writing a comprehensive final report that includes recommendations for HypoCom to follow.

Ryan Thielen (MBA ’19) says going through the case study process is valuable because it allows students to “simulate real-world experience in a classroom setting.”

“The HypoCom case offers a unique experience where students are able to function as consultants to evaluate a risk management problem and provide a strategic recommendation for how a company might best finance multiple risks,” Thielen says. “The case provides an opportunity to simulate and practice crucial skills including risk measurement, critical thinking, working in teams, and business writing.”

Prioritizing outcomes over answers

By working through the case study process, students are challenged with navigating uncertainty, building communication within their teams and through written reports, and using and interpreting data. Leverty says the mix of students taking the course—undergraduate and graduate students from business and other disciplines—also creates an environment where students can help each other and strengthen their skills while working in teams. Students with strong quantitative skills may shine with data analysis, for example, while other students may have strong written communication skills.

“The outcome that sets this case apart from anything else out there is that the students actually get to put what they’ve learned in practice by testing their own risk management plan.”

–Associate Professor Tyler Leverty

Leverty says learning to navigate uncertainty is probably the hardest aspect for students to grasp. The HypoCom case is intentionally designed with no single right answer. “There may be multiple routes, and to get to the final segment, they have to go out on a limb and make some assumptions,” he says.

“Bridging that gap from observing a case study to actually being able to implement one and do it on their own, that’s a huge piece,” Leverty says. “The outcome that sets this case apart from anything else out there is that the students actually get to put what they’ve learned in practice by testing their own risk management plan.”

A blueprint for the future

Leverty hopes to transfer what he’s created at WSB to other institutions. This semester, he’s been creating the materials to guide other instructors in incorporating the case study and tailoring it to their own classrooms.

Students like Jenna Herr (MBA ’19) have also found the project to be a blueprint they can take with them as they move forward into professional jobs.

“The opportunity to use the analysis to recommend appropriate risk management and to demonstrate risk management’s financial impact is what makes this assignment truly valuable,” Herr says. “I fully expect to use the process I developed through HypoCom to recommend risk management solutions in my future risk management roles.”

Since 2015, the Inspired Learning Chair and Inspired Learning Professorship awards support, recognize, and reward extraordinary scholars who advance business education at the Wisconsin School of Business.

Read about previous Inspired Learning projects:

  • New Research-Based Course Inspires Real Conversation About Diversity in Organizations
  • Flipping the Classroom, Inspired Learning Chair Paul Hoban Helps Students Move From Data to Insights

BFF5021 - Case studies in risk management

risk management case study for students with solution

  • Knowledge Center
  • Topics: Case Management , Education , Social Work , Youth & Family

How to Identify and Support At-Risk Students with Case Management Principles

Schools immerse students in more than just academia — they teach students how to operate in the world, work alongside others, and embrace diverse cultures and points of view. Without these invaluable skills, students may struggle to thrive later in life, no matter their careers. At-risk students face multi-faceted challenges while navigating the school system and may require additional support from staff outside the classroom.

Below, we will discuss what makes a student “at risk,” how to identify an at-risk student, and what educators can do to help them navigate these challenges and achieve balance.

How to Identify and Support At-Risk Students with Case Management Principles

What are at-risk students?

At-risk students face a higher likelihood of struggling in educational settings or dropping out of school altogether. Risk factors for these students can be internal — such as learning disabilities, developmental delays, and behavioral or mental health issues — or circumstantial — including socioeconomic influences, racial inequity, inadequate housing, or unstable relationships.

Because the risk factors for each student are so varied and nuanced, student support teams must be prepared to approach each scenario with an informed, compassionate plan. Case management services and software can help more  educators, guidance counselors, social workers, and parents  work together on behalf of these students. Below, we describe how taking a case-management approach to the student body can improve a school’s academic success, graduation rates, counseling services, and student well-being.

How to identify at-risk students

When a student is considered at-risk, it’s often due to factors outside the classroom setting. In fact, the factors affecting a student’s performance are likely to be identified before the student is labeled “at risk,” such as a sudden drop in academic performance. The definition of “at-risk” students is determined on the state or district level, usually with clear criteria for evaluation.

According to the  Glossary of Education Reform , these criteria often include:

  • Physical disabilities and learning disabilities
  • Prolonged or persistent health issues
  • Habitual truancy, incarceration, or delinquency
  • Family welfare or marital status
  • Parental educational attainment, income levels, employment status, or immigration status
  • Households in which the primary language spoken is not English

With so many different types of challenges, at-risk students require a unique, personalized support plan.

How to help at-risk students

Only by addressing each student’s unique needs with compassion and grace can educators help students thrive in and out of the classroom. Helping at-risk students  isn’t just about helping them graduate  – it’s about ensuring each child can access the resources they need to cultivate safe, enriched lives with a trusted support network. All of a student’s needs likely can’t be met by one individual, requiring a team effort that includes referrals, mentoring, community resources, and frequent follow-ups.

How to Identify and Support At-Risk Students with Case Management Principles

Address any outstanding needs a student may have beyond academics.

At-risk students are often identified first by their teachers who interact with them every day. While a student’s academic success is a strong indicator of their need for support, it is usually a symptom rather than a cause. Teachers, guidance counselors, and staff members who interact with these students regularly are in a unique position to gain their trust. These staff are more likely to notice early warning signs, ask questions, and receive honest answers when a student seems to be struggling.

Disturbances at home can cause major disruptions to academic performance during school hours. Whether a student is experiencing  major changes in their family life , financial struggles, long-term health issues, or behavioral and mental health problems, programs and resources likely exist to help alleviate those stressors so they can focus on their studies. Regularly check in with individual students to get an understanding of their life outside the classroom if you suspect they may be having trouble.

How to Identify and Support At-Risk Students with Case Management Principles

Utilize an all-hands-on-deck approach.

Students may be facing a particular struggle, or several all at once, that is disrupting their school work. These issues often cannot be resolved by one person and require teamwork from the adults tasked with helping these students progress in their studies.

If a student would benefit from financial support, educators can address their concerns with school faculty and social services teams.  Students with developmental or learning disabilities  may need to work with student success teams and receive supplemental instruction. If a student’s home life is causing them physical or mental harm, educators, counselors, and other mandatory reporters may need to work with social work teams and the student’s parents.

The solutions to students’ risks are as varied as their potential causes. By working together to identify, document, and resolve these issues, the adults in their lives can address many problems at once to improve the student’s overall well-being.

How to Identify and Support At-Risk Students with Case Management Principles

Engage parents when possible.

Educators’ relationships with at-risk students are critical to meeting those students’ needs, and the same goes for their parents. Outreach ensures students and parents don’t feel alienated, antagonized, and unsupported. Whenever possible and appropriate, make sure guardians are informed, engaged, and open to receiving help.

By working alongside students’ guardians, educators can address problems at the source and ensure students receive support around the clock — not just at school. If necessary, get parents involved with support programs and providers to address financial and social challenges that may impact their children. Having parents and educators on the same team can help students feel more connected to and supported by both groups.

How CaseWorthy can help

The key to offering effective support to at-risk students is collaboration. Educators, counselors, administrators, and social workers must all work together to identify students’ needs, develop solutions, and track progress toward defined goals.  Case management software like CaseWorthy’s  can help teams like these collect, organize, and share student data to keep everyone informed and on track. 

  • Case notes provide staff a space to compile qualitative data, such as activity reports, changes to student behavior, or progress toward goals.
  • Check-ins can track when and where students engage with prescribed programs, appointments, and activities.
  • Powerful reporting with PowerBI allows school faculty to create custom reports on individual students, groups of students, or entire schools.
  • CaseWorthy’s Head Start and Early Head Start Advanced Case Management functionality  was designed specifically for compliance with government initiatives to improve student progress.
  • Tiers of access to our secure online portal mean members of student success teams can log in and submit data, reports, and communications to other team members from anywhere.

Whether you’re an educator, counselor, social worker, or parent, you are part of the team that can improve students’ performance, outcomes, and well-being. But you cannot do it alone.

CaseWorthy makes it easier for teams to work together on behalf of students.


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risk management case study for students with solution

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Hertz CEO Kathryn Marinello with CFO Jamere Jackson and other members of the executive team in 2017

Top 40 Most Popular Case Studies of 2021

Two cases about Hertz claimed top spots in 2021's Top 40 Most Popular Case Studies

Two cases on the uses of debt and equity at Hertz claimed top spots in the CRDT’s (Case Research and Development Team) 2021 top 40 review of cases.

Hertz (A) took the top spot. The case details the financial structure of the rental car company through the end of 2019. Hertz (B), which ranked third in CRDT’s list, describes the company’s struggles during the early part of the COVID pandemic and its eventual need to enter Chapter 11 bankruptcy. 

The success of the Hertz cases was unprecedented for the top 40 list. Usually, cases take a number of years to gain popularity, but the Hertz cases claimed top spots in their first year of release. Hertz (A) also became the first ‘cooked’ case to top the annual review, as all of the other winners had been web-based ‘raw’ cases.

Besides introducing students to the complicated financing required to maintain an enormous fleet of cars, the Hertz cases also expanded the diversity of case protagonists. Kathyrn Marinello was the CEO of Hertz during this period and the CFO, Jamere Jackson is black.

Sandwiched between the two Hertz cases, Coffee 2016, a perennial best seller, finished second. “Glory, Glory, Man United!” a case about an English football team’s IPO made a surprise move to number four.  Cases on search fund boards, the future of malls,  Norway’s Sovereign Wealth fund, Prodigy Finance, the Mayo Clinic, and Cadbury rounded out the top ten.

Other year-end data for 2021 showed:

  • Online “raw” case usage remained steady as compared to 2020 with over 35K users from 170 countries and all 50 U.S. states interacting with 196 cases.
  • Fifty four percent of raw case users came from outside the U.S..
  • The Yale School of Management (SOM) case study directory pages received over 160K page views from 177 countries with approximately a third originating in India followed by the U.S. and the Philippines.
  • Twenty-six of the cases in the list are raw cases.
  • A third of the cases feature a woman protagonist.
  • Orders for Yale SOM case studies increased by almost 50% compared to 2020.
  • The top 40 cases were supervised by 19 different Yale SOM faculty members, several supervising multiple cases.

CRDT compiled the Top 40 list by combining data from its case store, Google Analytics, and other measures of interest and adoption.

All of this year’s Top 40 cases are available for purchase from the Yale Management Media store .

And the Top 40 cases studies of 2021 are:

1.   Hertz Global Holdings (A): Uses of Debt and Equity

2.   Coffee 2016

3.   Hertz Global Holdings (B): Uses of Debt and Equity 2020

4.   Glory, Glory Man United!

5.   Search Fund Company Boards: How CEOs Can Build Boards to Help Them Thrive

6.   The Future of Malls: Was Decline Inevitable?

7.   Strategy for Norway's Pension Fund Global

8.   Prodigy Finance

9.   Design at Mayo

10. Cadbury

11. City Hospital Emergency Room

13. Volkswagen

14. Marina Bay Sands

15. Shake Shack IPO

16. Mastercard

17. Netflix

18. Ant Financial

19. AXA: Creating the New CR Metrics

20. IBM Corporate Service Corps

21. Business Leadership in South Africa's 1994 Reforms

22. Alternative Meat Industry

23. Children's Premier

24. Khalil Tawil and Umi (A)

25. Palm Oil 2016

26. Teach For All: Designing a Global Network

27. What's Next? Search Fund Entrepreneurs Reflect on Life After Exit

28. Searching for a Search Fund Structure: A Student Takes a Tour of Various Options

30. Project Sammaan

31. Commonfund ESG

32. Polaroid

33. Connecticut Green Bank 2018: After the Raid

34. FieldFresh Foods

35. The Alibaba Group

36. 360 State Street: Real Options

37. Herman Miller

38. AgBiome

39. Nathan Cummings Foundation

40. Toyota 2010

Increasing Value and Resilience Through Project Risk Management: A Case Study in the IT Consulting Sector

  • First Online: 19 March 2024

Cite this chapter

risk management case study for students with solution

  • Raffaele Testorelli 3 ,
  • Anna Tiso 3 &
  • Chiara Verbano 3  

Part of the book series: Management for Professionals ((MANAGPROF))

216 Accesses

In the current dynamic and uncertain business environment, small- and medium-sized enterprises (SMEs) are struggling to enhance their ability to adapt and resist to the changes while pursuing their strategic objectives. In particular, projects are gaining a crucial role for companies’ success, as the main vehicles for managing change and creating innovation. Consequently, Project Risk Management (PRM) is a widely used approach to foster the effect of positive events opportunities while mitigating those related to negative ones, with the final aim of creating value and resilience. For these reasons, there is growing interest in PRM as a value generation process for multiple project stakeholders. This research presents a case study conducted in an SME based in Italy and operating in the information technology (IT) consulting sector, addressing the literature gaps about the creation of value through PRM. From an academic perspective, it provides an overview of the topic, proposing a framework for the analysis of the relationships between the characteristics of the context, the PRM system implemented, and the value generated. Moreover, it supports practitioners with a new measurement system for the value generated through PRM and with guidelines to enhance value generation and resilience.

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The authors gratefully acknowledge the Grant VERB_SID19_01 funded by the University of Padova.

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Testorelli, R., Tiso, A., Verbano, C. (2024). Increasing Value and Resilience Through Project Risk Management: A Case Study in the IT Consulting Sector. In: Durst, S., Henschel, T. (eds) Small and Medium-Sized Enterprise (SME) Resilience. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-031-50836-3_13

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ChatGPT: Disruptive or Constructive?

Thursday, Jul 18, 2024 • Jeremiah Valentine : [email protected]

What is Chat GPT?

ChatGPT is a popular emerging technology using Artificial Intelligence. GPT stands for Generative Pre-trained Transformer, which describes an AI program that looks for patterns in language and data learning to predict the next word in a sentence or the next paragraph in an essay. The website has a friendly interface that allows users to interact with AI in a n efficient conversational tone . ChatGPT provides another opportunity for students, instructors, researchers, workers, and others to find practical solutions to everyday and complicated problems.

At the root of this conversation is Artificial Intelligence. I plan to explore applicable uses of AI and ChatGPT in the classroom , entrepreneurial potential uses, and applications in industry .

A person types on a laptop.


Everyday Uses of Artificial Intelligence

The use of Artificial I ntelligence varies based on the user and their end goal. While many individuals will use certain programs or websites to meet specific objectives , many companies and apps have begun to utilize this emerging technology to better meet their customer's needs.

Duolingo is a popular foreign language learning application that I use to supplement my Spanish studies . The app uses Artificial Intelligence to assess users' knowledge and understanding as they interact with the program , thus streamlining users learning outcomes.

As another example, Khan Academy is a free online resource that helps teachers and students learn any level of math or other grade school topics for free. They have created Khanmigo , using AI. The model acts as a tutor that helps work through a problem while not directly providing the answer. It can assist in writing an essay or solving a complex math problem step by step.

These everyday applications continue a trend of companies implementing this new technolog y into students and teachers' lives . . This new AI technology also allows business professionals to enhance aspects of their processes.

Entrepreneurs, A.I. and the Advantages

While AI already provides companies and organizations with new ways to interact with and better support their customers, AI could also provide emerging industries and entrepreneurs with new paths to business success. 

According to Entrpreneur.com, most businesses currently use AI for customer service purposes , however , AI could also help entrepreneurs create effective spreadsheets cataloging useful data with accuracy that can be incredibly specific or broad. Specifically with customer service, AI can quickly find what a customer needs and solve their problems efficiently. It could also analyze how effective marketing campaigns are influencing customers’ purchases.

As I researched for more information about this topic, I found an article in The Journal of Business Venturing Insights published in March 2023, sharing different techniques business students can use ChatGPT as an asset to generate entrepreneurial business pitches. The article titled “ The Artificially Intelligent Entrepreneur” written by Cole Short, an Assistant Professor of Strategy at Pepperdine University, and Jeremy C. Short, a UTA alumni and Professor at the University of North Texas at Denton, showcased different elevator pitch scenarios.

Students and entrepreneurs study CEOs who have impacted an industry dynamically; the CEO's mentality is an asset . I had the opportunity to question Dr. Jeremy Short on how he arrived at the initial question of using AI as a CEO archetype business consultant. An archetype is a symbol, term, or pattern of behavior which others have replicated or emulated.

He responded, “ We used this existing framework and selected a CEO from each archetype and used ChatGPT to create elevator pitches, social media pitches, and crowdfunding pitches. The strength of ChatGPT is based largely on the creativity of the prompt, which is where we aim as authors.”

An empty classroom sits unused.

CEO Archetypes and Prompt Engineering

ChatGPT allows the user to understand the archetypes of successful CEOs and collaborate with entrepreneurial styles. These archetypes are accessible options to consult with AI. Let ’ s break down different CEO archetypes students used during this study:

Creator CEOs are typically serial entrepreneurs and serve during the growth stages of developing new businesses. These individuals are risk takers recognizing opportunities that others don ’ t see. Elon Musk, CEO of Tesla, SpaceX, and Twitter is the creator archetype.

Transformer CEOs are created by climbing the ladder of a successful business and adding new ideas . They have a firm understanding of the company's culture and work to dramatically change the company, separating it from missteps in the past. Indra Nooyi CEO of PepsiCo is the transformer archetype.

Savior CEOs rescue businesses on the verge of failure with disciplined actions, unique experience and insights they forge a successful path forward for declining businesses. Lisa Su, CEO of AMD is the savior archetype.

ChatGPT was prompted to write an elevator pitch in the style of the previously listed CEOs. 

The response for Elon Musk included language about “ building” a product with “ cutting-edge technology.” 

Indra Nooyi ’s response included phrases like “ the world is changing” and making “ a positive impact in the world.” 

Lisa Su's response produced a pitch speaking about being “ accountable, tough and disciplined” with an emphasis on “ a strong focus on efficiency and performance.”

However, I believe these positions can help entrepreneurs develop their own successful business practices; creating a product your former employer could use to gain an advantage over the competition is disruptive. B uying a company on the brink of bankruptcy that has been mismanaged is a scenario entrepreneurs have explored and practiced .

Prompt engineering is the description of a task AI can accomplish , with instructions embedded in the input. Using prompt engineering, users can fine-tune their input to achieve a desired output incorporating a task description to guide the AI model. 

Conversation around ChatGPT and Artificial Intelligence

I asked Dr. Short about how students could use this technology as an asset that guides their learning and, additionally, how instructors can use this as well. He spoke about an assignment he is currently using in his classes. “ Chat GPT might be valuable in helping create a recipe for material that students can then refine. For example, in my social entrepreneurship class students create crowdfunding campaigns for either DonorsChoose , a platform that caters to public school teachers or GoFundMe , a service which allows a variety of project types to a larger userbase . I plan on students using ChatGPT to create a ‘rough draft’ to show me so I can see how they refine their responses for their particular campaigns this upcoming fall.” Th is approach allows students to take advantage of popular technology in a constructive way.

The journal article provided some notable conclusions about ChatGPT , i ncluding “ quality control is essential when using automated tools; a hallmark of success for large language models is their vast associative memory, this strength can also be a weakness. Specifically, models such as OpenAI’s GPT-3.5 and GPT-4 are capable of confidently generating “ hallucinated” output that appears correct but, it is incorrect or completely fabricated. ChatGPT serves as an emerging tool that can efficiently and flexibly produce a range of narrative content for entrepreneurs and serve to inspire future research at the intersection of entrepreneurship and AI.” ChatGPT ’s limitations and potential applications are continually being explored.

Industry Application

After researching various applications of AI, I spoke with Dr. George Benson, Professor and Department Chair of the Department of Management at The University of Texas at Arlington, about AI and ChatGPT from an industry perspective. His research focuses on Artificial Intelligence with Human Resource Management .

Dr. Benson told me that Artificial Intelligence is being invested heavily by human resource departments who are looking to automate hiring practices. Specifically, he mentioned “ HR is using this as a market opportunity. AI is a useful tool to sift through potential applicants by scanning their resumes for qualifications and experiences. Allowing professionals to hire applicants faster.”

This application allows the technology to handle low-level tasks, but the results generated are being handed to a human to review and act on. He spoke about the potential of A.I. “ There are a lot of unknowns, but the technology is new and getting better.” Looking towards the future, technology is already being applied in different ways . These applications are being explored in the classrooms of UTA as well.

A group of Alumni discuss rankings in a conference room.

Exploration of AI at UTA

The College of Business conduct ed a survey to understand the faculty’s attitude towards A I in the classroom. It was a part of the “Teaching with Chat GPT” workshop on Friday February 9 th , which focus ed on how to integrate Chat GPT and other AI platforms into teaching . 

Dr. Kevin Carr, a Clinical Assistant Professor of Marketing at UTA, was a part of the workshop ; he currently teaches Advanced Business Communication . I talked to him about the purpose of the workshop and what he hopes to gain from the group's sessions. 

Dr. Carr explained "The point of the workshop is designed to give faculty ideas for instruction and to develop classroom activities to work with students . Our goal for th e workshop is to introduce Artificial Intelligence as a teaching tool for faculty, including showing what AI can do potentially in the classroom. We are going to be very open to faculty’s direction, in terms of ongoing discu ssions and meetings.”

Personal Take

Artificial Intelligence or Chat GPT , in my view, is another useful tool in the toolbox of technology. It will take the air out of certain industries, and it will change jobs, yet every major technological advancement has the potential to do so. The automobile was considered radical, the use of plastic, computers in the workplace, and alternative energy have been impactful on society. 

Alternative energy was headlined as the end of oil use. The automobile changed the way cities were formed and led to the creation of a national highway system. Society has always found a way to adapt and overcome major technological innovations, artificial intelligence is not any different.

AI is the technology of tomorrow. It reminds me of something Dr. George Benson said , “ It's cool software that is a sophisticated search engine.” Google, one of the most popular search engines, reshaped the internet, as you search for resources, it is a natural starting point. AI and ChatGPT are an evolution, for students it is a tremendous resource consulting a CEO archetype, creating business pitches, and most importantly shaping the future .

An unidentified person writes in a journal in front of an open laptop.

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